I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... See more
Company replied
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I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... See more
I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... See more
Company replied
My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... See more
Company replied
Company details
Written by the company
For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.
Contact info
Great!
I've been a customer for years. Never had a single problem and rates are always good. The one time I had an accident and needed to go through insurance was quick and easy with no problems.
2 June 2017
Unprompted review
Reply from Rider Insurance
Thanks so much for your continued loyalty and for sharing your experience with us!
This is my second year w Rider and I …
This is my second year w Rider and I feel comfortable that they are a biker for bikers company with reasonable rates to boot. I'd recommend them to anyone
31 May 2017
Unprompted review
Reply from Rider Insurance
We appreciate you taking the time to share your feedback! Thanks for choosing Rider!
A Great motorcycle insurance company
31 May 2017
Unprompted review
Reply from Rider Insurance
Thank you!
Extremely dishonest company
Extremely dishonest company. They make up rules as they go along and the customer service is the worst I have ever experienced in 40 years of riding a motorcycle.
30 May 2017
Unprompted review
Reply from Rider Insurance
We are very sorry that you are so upset with us. We would like the opportunity to speak with you to get a better idea of what happened to address your issues. We are trying to locate you in our system, but we are having trouble without additional information. We are very concerned about comments. Customer service is extremely important to us and we pride ourselves on being transparent with our customers. Please email feedback@rider.com with the best way to contact you or contact us at (800) 595-6393 and ask to speak to a manager regarding your customer review. Thank you.
Whenever I needed Rider they were right …
Whenever I needed Rider they were right there and quick to respond
23 May 2017
Unprompted review
Reply from Rider Insurance
Great to hear! Thanks for sharing your experience with us!
I have had Rider Insurance for the past …
I have had Rider Insurance for the past 24 years and I have never had any problems .
23 May 2017
Unprompted review
Reply from Rider Insurance
Thanks for your feedback and choosing Rider all these years!
Great rates and the one time I got a …
Great rates and the one time I got a flat they towed me home !
23 May 2017
Unprompted review
Reply from Rider Insurance
Thanks for sharing your experience with us!
Very Pleasant customer service
Very Pleasant customer service, quotes, and service
23 May 2017
Unprompted review
Reply from Rider Insurance
Thanks!
Questioned the amount for the policy …
Questioned the amount for the policy only to have the lady then give me a safety discount and endorsement discount . That should be a question asked from the start . Feel as if they were trying to put one over on me .
22 May 2017
Unprompted review
Fast and courteous service, five stars.
Fast and courteous service. Five minutes to renew policy by phone
22 May 2017
Unprompted review
Reply from Rider Insurance
Great to hear - thanks for sharing!
My premium went up $100 from last year
My premium went up $100 from last year. I was told I received a 10% discount for switching last year but that would have only been a $24 increase.
22 May 2017
Unprompted review
Helpful Roadside Assistance
I was very happy with the service I received when I needed roadside assistance last year. The person I spoke with was very helpful and assistance was provided in less than an hour.
16 May 2017
Unprompted review
Reply from Rider Insurance
Thanks for sharing your experience!
easy to buy
easy to buy, and the one claim I had was handled fast and professionally.
15 May 2017
Unprompted review
Reply from Rider Insurance
It's too bad you had to experience a claim, but we are glad you were satisfied with the outcome!
Very unhappy to find my insurance rate …
Very unhappy to find my insurance rate was raised within one year! Just to say that the rate went from a 1 to a 2 area doesn't really settle with me. I'm probably going to begin getting quotes from other insurance companies due to this explanation.
15 May 2017
Unprompted review
Reply from Rider Insurance
We can understand your disappointment in the rate increase. There are a number of factors that go into determining rates and where you live is one of them. If the overall risk profile changes in an area, it can cause the rate to go up if it is a negative change. It can however, cause the rate to go down if it is positive change. If you would like to discuss way we may be able to reduce your premium while still ensuring you have the protection you need, please contact our office at (800) 595-6393 or email us at motorcycleinsurance@rider.com with a preferred number and a good time to call and we will happy to review it with you. Thanks for your feedback!
When yearly renewal came I was not able …
When yearly renewal came I was not able to make installment payments as in years past.
15 May 2017
Unprompted review
Love that rate is so much more …
Love that rate is so much more reasonable than other companies, but not happy when I was told I would not get a bill in the mail any longer and would have to do everything online.
15 May 2017
Unprompted review
Straight forward experience
Straight forward experience, the employees are always helpful and versed on the particulars of the policy. All options for payment are available even for us anachronisms. Never have made a claim, so can't comment on that process.
12 May 2017
Unprompted review
Reply from Rider Insurance
Thanks for your feedback!
Rider insurance has been good
Rider insurance has been good
I do have a problem with paying my bill on line not so easy
12 May 2017
Unprompted review
Reply from Rider Insurance
We appreciate your feedback and we currently in the final testing phases of a new customer portal which will greatly improve your online user experience with us! We planning to release it early this summer.
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