Super slow shipping
3 because their customer service doesn't suck. They warranted my panels, while the company I bought them from refused.
BUT THEIR SHIPPING DEPT IS THE SLOWEST IN THE WORLD!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
3 because their customer service doesn't suck. They warranted my panels, while the company I bought them from refused.
BUT THEIR SHIPPING DEPT IS THE SLOWEST IN THE WORLD!
I ordered a product from this site. I was suspicious immediately since the PayPal receipt seemed to be an individual's name. (There was no way to pay by credit card, only PayPal.) I also didn't receive an email confirming my purchase. When I looked at the PayPal charge, it was in Chinese.
I emailed the company at the customer service email address provided and my email bounced back.
I filed a dispute with PayPal and received my money back.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.