Richie Games Reviews 

8,222
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 2,329 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the application fun and easy to use, deeply appreciating the engaging game selection, smooth gameplay, and the rewarding gift card options provided. Many active players highlight that earning rewards feels remarkably straightforward and adds significant value to their daily mobile gaming routine. However, some reviewers were not happy with prolonged payment delays and a complete lack of customer support. Users frequently mentioned that attempting to withdraw larger cash amounts takes months, and multiple emails sent for assistance go completely unanswered. Some people also noted that intrusive application behavior and unexpected obstacles make redemption frustrating.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, frequently reporting that rewards and cashouts are delayed... See more

Application

Reviewers mention ambiguous feedback about application. Some consumers praise the platform as fun, easy to... See more

Product

Users describe ambiguous interactions with product, reflecting mixed feelings about the platform. Many... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Response time

Clients share negative opinions on response time, highlighting deep frustration with prolonged delays and a... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The minimum withdraw shouldn't be so high. I know you think that it will motivate people to play more but in reality,only a small percent of a small percent of people will grind hours on end through t... See more

Company replied

Rated 3 out of 5 stars

I have multiple milestones that have not registered as complete. There are milestones that would have to be met before others that have been rewarded and do not count. It is frustrating that i am mi... See more

Company replied

Rated 3 out of 5 stars

If I cashed small amounts it would go through but when I tried to do my $50 it still is not going through and it's been almost 3 weeks now

Company replied

Rated 3 out of 5 stars

The game I played was fun but then my phone started getting hot so I had to uninstall game and app because I didn't know which app was making my phone get hot.

Company replied


Company details

  1. Gaming service Provider
  2. Software Company

Written by the company

With Richie Rewards, gaming isn't just about fun—it's where fun meets real cash rewards! Turn those gaming hours into dazzling payouts and join the community that's earning while playing.


Contact info

3.4

Average

TrustScore 3.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(8,222)

2,741 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible waste of time

I have been waiting since February to get my payment. I have sent several emails no response. And now I am blocked from sending emails. The phone number is disconnected.
I have sent another email, no response, payment is still in review.

28 February 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Please make sure you've contacted our player support team at help@richie.games using the same email address associated with your Richie Games account. Our player support team will follow up with you via email as soon as possible.

Rated 5 out of 5 stars

Best rewards app so far!

Although it has a high min. Cash out threshold, it is extremely fun and rewarding to get there. Everything you do feels like an achievement and is rewarded as such with an abundance of points and monetary rewards. One of those achievements is free Google Play gift cards that you can use in game to make purchases and increase your cash rewards exponentially. I have played a lot of reward apps and none have been as generous and entertaining as this one. Thank you for working hard making this a player focused experience. There are a lot of ads within the application but everything is a reward and the ads are used to make the app better. Great job!!!

20 August 2026
Unprompted review
Rated 2 out of 5 stars

Your games suck.

Your games suck.. you only have a limited selection.no dice or matching games.. uninstalled

19 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you need support during your experience, please contact our player support team at help@richie.games. We’ll attend to your request at our earliest convenience.

Rated 1 out of 5 stars

$100 Reward Still Unpaid After 5 Months…

$100 Reward Still Unpaid After 5 Months — No Response From Support

I cashed out a $100 reward from Richie Games in May, and I am STILL waiting for my payment.

It has now been approximately five months. I have contacted Richie Games support numerous times by email trying to get an update or find out what is happening with my withdrawal, but I have received no response whatsoever.

I have been patient and have given Richie Games plenty of time to resolve this. I shouldn’t have to repeatedly chase a company for a reward that I already earned and requested to cash out.

What is especially frustrating is seeing Richie Games respond to complaints here on Trustpilot while customers who have been contacting support directly for months receive no response.

I am posting this publicly because my attempts to resolve this privately have gone unanswered.

Richie Games, please look into my $100 withdrawal from May and contact me by email immediately. My account information is below so you should be able to locate my account and withdrawal:

User ID: eL9h1nH2AH
Country: US

I have documentation of my withdrawal and my numerous attempts to contact support. I expect someone from Richie Games to contact me directly and provide an explanation and resolution.

Five months is far beyond a reasonable waiting period.

19 April 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Please make sure you've contacted our player support team at help@richie.games using the same email address associated with your Richie Games account. Our player support team will follow up with you via email as soon as possible. We appreciate your patience.

Rated 1 out of 5 stars

I Already Contacted Player Support—Solve this Richie Games

**Update: Their response to my previous review did not address my complaint.**

Richie Games responded publicly telling me to contact player support using the email associated with my account. I have already contacted player support. That is precisely why I am posting here.

So I would like Richie Games to answer these questions directly:

1. Why are customers being directed back to a support team they have already contacted without receiving a resolution or even an email back in response?
2. What is the actual status of my missing payout?
3. What specific action is being taken to resolve my case, rather than simply telling me to email support again?
4. How long does Richie Games consider “as soon as possible” to be?

Please do not respond to this review with another generic instruction to contact player support. I have already done that. I am asking Richie Games to address the actual issue described above.

If you need information to identify my case, tell me specifically what information you need through Trustpilot's appropriate verification process. Otherwise, I would appreciate an actual response regarding the unresolved payout.

My account user on Richie Games is xlugz. Putting this here once again so you all have no reason not to solve this issue.

19 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our player support team will provide you with an update via email as soon as possible. We appreciate your patience.

Rated 1 out of 5 stars

Complete scam my games first stopped…

Complete scam my games first stopped tracking. Then I cashed out $50 5 months ago it still hasn’t hit my account and never will. Support stopped responding to me. They are making money off you wasting time to never pay you. COMPLETE SCAM STAY AWAY TRUST ME.
( Fake good reviews on the App Store and on trust pilot. )

18 February 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you haven't already, please contact our player support team at help@richie.games using the same email address associated with your Richie Games account. If you've already reached out, our player support team will get back to you via email as soon as possible. Thank you for your patience.

Rated 2 out of 5 stars

The withdrawal process is fishy

The withdrawal process is fishy. I've been waiting for my 80$ PayPal Withdrawal to process. And I've already waited the mandatory 5 days it said in the beginning.

18 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you haven't already, please contact our player support team at help@richie.games using the same email address associated with your Richie Games account. If you've already reached out, our player support team will get back to you via email as soon as possible. Thank you for your patience.

Rated 1 out of 5 stars

Absolute deception and lies

Absolute deception and lies. They lower reward levels on existing goals as you get closer to accomplish. They miss thresholds often and don't respond at all. Also have not sent funds. This is a scam in my opinion as of now. The response is also a blatant lie, have emailed them multiple times with no response

11 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you need support during your experience, please contact our player support team at help@richie.games. We’ll attend to your request at our earliest convenience.

Rated 1 out of 5 stars

If I could give it a half a star would…

If I could give it a half a star would or no star maybe my $50 reward has been in review for about three months now and they don’t answer my emails
I never got the email

15 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our player support team will follow up with you via email as soon as possible. Thank you for your patience.

Rated 3 out of 5 stars

N/A.......

15 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you ever need any assistance or have any questions, our player support team is always available at help@richie.games and will be happy to help.

Rated 3 out of 5 stars

Too many ads

15 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you have any questions or need support while using the app, please contact our player support team at help@richie.games.

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