Richie Games Reviews 

8,223
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 2,329 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the application fun and easy to use, deeply appreciating the engaging game selection, smooth gameplay, and the rewarding gift card options provided. Many active players highlight that earning rewards feels remarkably straightforward and adds significant value to their daily mobile gaming routine. However, some reviewers were not happy with prolonged payment delays and a complete lack of customer support. Users frequently mentioned that attempting to withdraw larger cash amounts takes months, and multiple emails sent for assistance go completely unanswered. Some people also noted that intrusive application behavior and unexpected obstacles make redemption frustrating.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, frequently reporting that rewards and cashouts are delayed... See more

Application

Reviewers mention ambiguous feedback about application. Some consumers praise the platform as fun, easy to... See more

Product

Users describe ambiguous interactions with product, reflecting mixed feelings about the platform. Many... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Response time

Clients share negative opinions on response time, highlighting deep frustration with prolonged delays and a... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The minimum withdraw shouldn't be so high. I know you think that it will motivate people to play more but in reality,only a small percent of a small percent of people will grind hours on end through t... See more

Company replied

Rated 3 out of 5 stars

I have multiple milestones that have not registered as complete. There are milestones that would have to be met before others that have been rewarded and do not count. It is frustrating that i am mi... See more

Company replied

Rated 3 out of 5 stars

If I cashed small amounts it would go through but when I tried to do my $50 it still is not going through and it's been almost 3 weeks now

Company replied

Rated 3 out of 5 stars

The game I played was fun but then my phone started getting hot so I had to uninstall game and app because I didn't know which app was making my phone get hot.

Company replied


Company details

  1. Gaming service Provider
  2. Software Company

Written by the company

With Richie Rewards, gaming isn't just about fun—it's where fun meets real cash rewards! Turn those gaming hours into dazzling payouts and join the community that's earning while playing.


Contact info

3.4

Average

TrustScore 3.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.4

All reviews

(8,223)

2,741 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is horrible

This is horrible. Is it even real? Waiting since March 26 for rewards. Only replies come from this app! I’ve emailed several times. I have over$200 in rewards still pending and it’s September 26’! On here, they tell you to email them for direct help, as you can read…I’ve been ignored 😔 Shameful to get pepper excited then disappoint them after we give out $$$ & time.

4 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our player support team will provide you with an update via email as soon as possible. We appreciate your patience.

Rated 1 out of 5 stars

BE CAREFUL THEY WONT PAY YOU

It’s been almost two months since completing the tasks to get a PayPal $50 reward card and I still have yet to receive it! I’ve contacted support multiple times and haven’t heard anything back. They don’t have a phone number you can call or a number you can text not even an AI chat assist bot. Only an email that they will never look at. My own inbox is constantly reminding me to follow up with the multiple emails I’ve sent to their support line and alas still no response. Stay away from this app and don’t waste your time!!

31 July 2026
Unprompted review
Richie Games logo

Reply from Richie Games

For assistance with account-specific matters, please contact our Player Support Team at support@richie.games using the email address linked to your account.

Rated 2 out of 5 stars

They don't pay out gift cards.

$100.00 Amazon card. I've been waiting since july 1stYou need to do what you say, I pay for stuff and buy things on the game. you make the points after years of play. and you don't get the cards.

I've reached out to richie games several times since july first. I still have not received my hundred dollar gift card.

30 June 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you need support during your experience, please contact our player support team at help@richie.games. We’ll attend to your request at our earliest convenience.

Rated 1 out of 5 stars

They have lied about the rewards

They have lied about the rewards. I have cashed in my rewards. They said it was under review. Haven't heard anything from them. It has been over a month. I have notified them different times and they keep replying we will get back in touch within 48 hours haven't heard from them as of yet. I wouldn't recommend this site to any body. Plus they lie on that ad they got out.

11 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

For any assistance or further information, please reach out to our player support team at help@richie.games. Our support team will review your email and respond as soon as possible.

Rated 3 out of 5 stars

The game I played was fun but then my…

The game I played was fun but then my phone started getting hot so I had to uninstall game and app because I didn't know which app was making my phone get hot.

2 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Thank you for your feedback. If you ever need any assistance or have any questions, our player support team is always available at help@richie.games and will be happy to help.

Rated 1 out of 5 stars

I redeemed my card for the day

I redeemed my card for the day, and it tells me the code as already been redeemed and I don’t have any money on my Apple account

2 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you need support during your experience, please contact our player support team at help@richie.games. We’ll attend to your request at our earliest convenience.

Rated 1 out of 5 stars

The developer is running a deceptive…

The developer is running a deceptive reward scheme. They accept real-world money via micro-transactions to help users reach a £100 payout milestone, but then freeze the payout 'In Review' forever. They have ignored my customer support requests for 6 months while keeping my money."

2 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our Player Support Team will contact you via email to review your case and assist you directly. Please check your inbox, including your spam or junk folder. Thank you for your patience.

Rated 3 out of 5 stars

Lost Milestones/Earned Credit

I have multiple milestones that have not registered as complete. There are milestones that would have to be met before others that have been rewarded and do not count. It is frustrating that i am missing out on over half the money I should have earned by now, it makes me not want to keep investing playtime.
I have reported the missing milestones to no avail. Washout hasn't been what it should be without the missing credits.

20 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Please contact help@richie.games using the same email address associated with your Richie Games account. Our player support team will provide you with an update via email as soon as possible.

Rated 1 out of 5 stars

This app has a lot of ups and downs

This app has a lot of ups and downs. The biggest down is cashouts and gift cards seemingly go into a void. They'll tell you they'll respond and give you your gift card in five business days, but then nothing. I waited 7 business days before reaching out. It has now been weeks. I keep emailing the help email listed on their app almost every day with the same inquiry but I get zero response about the $125 burger king gift card I cashed out. When i posted a negative review on Google play, the only response I got was insinuating I'm not using the correct email address (I use the help at richie.games listed on the app to get help), and the gave me several other excuses ss why i haven't received it, but STILL no response to any email, still no gift card, and we're soon coming up on a freaking month since I cashed out. I don't know if they think I'll just stop emailing or posting negative reviews wherever I can, but I won't. I want what I'm owed. That's it. Don't use this app. It's a scam. They make you jump through hoops to get what you're owed and response back is literally nothing at this point. Avoid this app all together.

10 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Our player support team will follow up with you via email as soon as possible. Thank you for your patience.

Rated 3 out of 5 stars

Haven't been able to cash out been…

Haven't been able to cash out been playing over a month

1 September 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you need any help or additional information, please feel free to contact our player support team at help@richie.games. We’ll respond as soon as possible.

Rated 5 out of 5 stars

Legit platform

Just redeemed successfully for the third time and it only took a couple days to receive the paypal reward. It takes a bit of effort to redeem but I've received it every time in a reasonable time frame so far

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Issue with payments

I have been waiting since may for a $100. Cash out. That is still in que process. But have not received it period nor have I received any information about it from the company. So I continue to play because I like the games they offer cashing out. I don't think it'll ever happen again. If I could give this company negative stars, I would. I didn't have a problem. The first time I cashed out, but the second time I did so what is really going on? They take your money, they keep it. What who knows.

30 April 2026
Unprompted review
Richie Games logo

Reply from Richie Games

Please make sure you've contacted our player support team at help@richie.games using the same email address associated with your Richie Games account. Our player support team will follow up with you via email as soon as possible. We appreciate your patience.

Rated 2 out of 5 stars

I HAVE 3 LARGE AMAZON GIFT CARDS…

I HAVE 3 LARGE AMAZON GIFT CARDS SITTING IN LIMBO...REVIEWING...BE THERE FOREVER AND GET NO ASSISTANCE.....CASH OUTS ARE RIDICULOUS HIGH...START AT 100.00...MILLION COINS....SERIOUSLY...STILL THE SAME SCAMMING BULLSHYTE

27 August 2026
Unprompted review
Richie Games logo

Reply from Richie Games

If you ever need any assistance or have any questions, our player support team is always available at help@richie.games and will be happy to help.

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