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Ricarica Express Reviews 613

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TrustScore 1.5 out of 5

1.3

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Company details

About Ricarica Express

Written by the company

Ricarica Express offre un modo semplice per acquistare ricariche e voucher per telefoni cellulari prepagati. Copriamo tutti i principali operatori telefonici, consentendo agli utenti di aggiungere più telefoni su reti diverse al proprio account e ricaricarli ogni volta che ne hanno bisogno.

Si prega di notare che tutti gli account che optano per la ricarica automatica vedranno il loro abbonamento rinnovato automaticamente ogni mese e, per motivi di sicurezza, dovranno accedere al proprio account per applicare il credito al proprio telefono cellulare.

Il nostro servizio opzionale di Ricarica Automatica consente agli utenti di acquistare automaticamente una ricarica ogni mese, per assicurarsi di non rimanere mai senza credito sul proprio telefono. Il servizio di Ricarica Automatica può essere avviato, messo in pausa o annullato in qualsiasi momento semplicemente facendo clic su un pulsante nell'area dell'account utente.

Il nostro team di assistenza clienti è a disposizione 24 ore su 24 per rispondere a qualsiasi domanda. Fai clic sul pulsante Contattaci qui sotto per inviare un messaggio o fare una breve telefonata. Se hai domande sul tuo account, ti preghiamo di chiamarci o inviarci un'e-mail anziché lasciare un messaggio su Trustpilot, in quanto saremo in grado di aiutarti molto più velocemente.

Acquista una ricarica

Assistenza

Accedi al tuo account

Contattaci

Contact info

1.3

Bad

TrustScore 1.5 out of 5

613 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Due to a technical issue

Due to a technical issue, they charged me a monthly amount. I've send an email and they have replied immediately and sent my money back right away

21 April 2026
Unprompted review
Ricarica Express logo

Reply from Ricarica Express

Dear Riccardo Lucci,

Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always strive to improve our service.

Please let us know if you have any further questions by simply confirming the registered email address for the account in question. You can find us at the following link: https://ricaricaexpress.com/assistenza.

Warm regards,

Ana

Rated 1 out of 5 stars

If you don’t want thunder to fire you…

If you don’t want thunder to fire you and your family and generations I need a refund with immediate effect god Dey punish you people why are you people removing money from my account without my consent the worst past of I didn’t buy anything from you guys so why removing money from account every month and I just noticed it now since January 11:89 has been living my account what im I paying for. I need a refund with immediate effect three good months and I give you three days to refund my money stupid idiotic fools. Is this how you people go around talking money from people

22 March 2026
Unprompted review
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Reply from Ricarica Express

Gentile Usiomwanta Edith,

Ci dispiace che la sua esperienza con noi non sia stata soddisfacente e apprezziamo il tempo che ci ha dedicato. La abbiamo contattata via email per fornirle ulteriore assistenza.

Non esiti a contattarci per qualsiasi ulteriore dubbio rispondendo alla stessa email. Ci può trovare al seguente link: https://ricaricaexpress.com/assistenza.

Cordiali Saluti,

Kristen

Rated 1 out of 5 stars

These are big scams I bought a 15 euro…

These are big scams I bought a 15 euro recharge which I never received and I needed up buying a new SIM card in return and now today I get a charge of 20 dollars on my card which I didn’t authorise big scammers playing with peoples money don’t waste your time with these fools who can’t work for themselves rather steal peoples money 💰

21 May 2025
Unprompted review
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Reply from Ricarica Express

Dear Shamie Cares,

I hope this response finds you well.

I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.

Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ricaricaexpress.com/contattaci.

Regards,

Charise

Rated 1 out of 5 stars

I think I need to report this website…

I think I need to report this website to police. Enough is enough Recharge when I bought since 5 months ago. They are still collecting money from my account.

14 May 2025
Unprompted review
Ricarica Express logo

Reply from Ricarica Express

Dear Sir / Madam,

I hope this response finds you well.

I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.

Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ricaricaexpress.com/contattaci.

Regards,

Charise

Rated 1 out of 5 stars

Load bought but is not activated

I want to inquire why the load of 50 euros + 9.45 (service charge) that I bought on April 5 has not been activated. Your immediate response and help in this matter are highly appreciated. I paid through card.

5 April 2025
Unprompted review
Ricarica Express logo

Reply from Ricarica Express

Dear Malen Asa,

I hope this response finds you well.

I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.

Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ricaricaexpress.com/contattaci.

Regards,

Rated 1 out of 5 stars

Last month they collected my 5.96

Last month they collected my 5.96
They did not top up my phone
They are scammer
So today the collected another money
From my bank account
How do I dissativate my bank details

1 March 2025
Unprompted review
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Reply from Ricarica Express

Dear Alonge Bridget,

I hope you are well and I am sorry to hear that your experience with us has been difficult, we do try to make the pricing and service details as clear as possible. We will contact you via email with further assistance.

You can also reach out to us directly so we can help you with your concern, simply by confirming the credentials of the account in question. You can find us at the following link: https://ricaricaexpress.com/contattaci.

Regards,

Charise

Rated 1 out of 5 stars

I have been charge many times for a…

I have been charge many times for a service I didn't authorized to pay on my bank account, I tried to contact but the website didn't work or even exist, I tried cancel any subscription but nothing happens,

15 February 2025
Unprompted review
Ricarica Express logo

Reply from Ricarica Express

Dear Anderson Conti,

I hope this response finds you well.

I am sorry to hear that your experience with us has been difficult, we do try to make the service information and costs as clear as possible. We wish to inform you that we are a legitimate and fully functioning service.

Please don't hesitate to reach out to us directly so we can help you with your query, simply by confirming the credentials of the account in question. You can find us at the following link: https://ricaricaexpress.com/contattaci.

Regards,

Charise

Rated 1 out of 5 stars

Addebito per Ricarica di 11,89 € non so…

Addebito per Ricarica di 11,89 € non so su quale numero? Bloccato la carta di debito . Mi auguro di ricevere una risposta immediata.

15 January 2025
Unprompted review
Ricarica Express logo

Reply from Ricarica Express

Ciao Alberto,

Siamo spiacenti di apprendere che la tua esperienza con noi è stata difficile, cerchiamo di rendere i costi del servizio il più chiari possibile. Saremo lieti di esaminare ulteriormente la questione per te, purtroppo non siamo riusciti a individuare un account corrispondente.

Non esitate a farci sapere se avete ulteriori dubbi semplicemente confermando l'indirizzo email registrato dell'account in questione. Ci trovate al seguente link: https://ricaricaexpress.com/sistenza.

Distinti saluti,

Kristen

Rated 5 out of 5 stars

Excellent and very easy to use

13 December 2024
Unprompted review
Ricarica Express logo

Reply from Ricarica Express

Hi Raffaele De Benedictis,

Thank you for taking the time to leave a review, we appreciate customer feedback as it helps us improve our service. I am happy to hear that you enjoyed using our service!

Please feel free to contact us directly so we can help you with any other questions or issues, simply by confirming the credentials of the account in question. You can find us at the following link: https://ricaricaexpress.com/sistenza

Take care,

Rory

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