RIAS Reviews 

I had to add my son on our policy, the existing policy could not add him so no choice but to look for new. Amazing service from RIAS and price to match, very happy.

Every aspect of the insurance cover and process was straightforward and suited my needs

The response to my phone call was immediate, efficient and I was guided on the way, to a quicker than expected result to the highest of standards.

Easy to use online, polite, quick, professional help via the online chat. Documents appear almost immediately in the account, including insurance renewal. Very pleased.

Good price. No problems.

It seems I'm not the only one feeling ripped off!!
My renewal came through as it does each year, I picked myself up off the floor and believed this to be a mistake, A 164.095% INREASE??? On last year!
I mean, I'm not a new customer, same house, no claims, EVER! But it seems they can justify an increase of,,,,,,, £290.12.
164.095%.. I'm trying to get my head round it....
My insurance last year on renewal was £176.70. I've changed nothing and made no claims.
This year's cost £466.92.... there was a paragraph, when I logged into my account stating not to make contact as they will not be able to offer a lower price 🤣 I got my lower price elsewhere, thanks.
Thanks, but no thanks.
Oh and if you reply, please don't insult me with your silly blurb, I'm not an idiot and I'm not underwriting others accidents, that's what your supposed to do with all the premiums you're paid.
Edit; Thanks for your reply, however I do not believe this is a competitive increase. I have since gone with a very reputable company, increased my buildings to unlimited and my contents from £40000 (yours) to £70000. I've also added all my camera equipment and a £2400 acoustic guitar, as they cover all personal items in the home up to £2000 new for old. The camera equipment is a bit more than that.
The best bit..... £133.00 per annum with it in writing I'll pay no more than a new customer next year.
My advise, go elsewhere get yourselves a much better deal....

Likes - Good communication
Dislikes - Unsure of claim final outcome

Rias presentation with a no nonsense attatued.

I took out travel insurance as I was going on holiday, our flight back home was cancelled, our connecting flights were changed, but we also had a flight booked from Heathrow to Newcastle, we were told they couldn’t do anything about that one as they didn’t book it, so we had to pay again for another flight, I tried to claim this back on insurance but every time I tried I didn’t have the right information, the last time I tried I was told I had to have a picture of the booking form for the flights, it took a while to get as I didn’t book them, when I did get them and tried to log in there was no such number as my policy number and I couldn’t log in, I sent an email on the 6th June and nobody has bothered to reply to me

easy to get the insurance i required on line with minimum of fuss good on line web site to run

The associate would not listen to our concerns regarding the 25,% increase in our policy. Having given a new customer a neighbour a recommendation with the same property type same valuation and you confirmed 210.against my wife who has been with you for 6years at £274. This is a ripoff for existing customers. Bearing in mind the inflation rate is 2.8%
I am now refering this to BBC Rip off Britain also to the the financial ombudsman

Very satisfying

It makes creating and maintaining the insurance simple, with explanation provided without needing to query.
Provides the necessary security and confidence to know one is appropriately insured.

Not my first re-newal. The only things that changed were the dates

easy use of web site to fill in the application and price on insurance that i need for my vehicle,shows the add on if you need them,

Very easy !!!

Very helpful and polite, sorted the amendment very quickly. Steve was brilliant.

Not heard of this company before, but as they came up as the best offer I took the leap after checking reviews on Trustpilot. Very competitive and included a great deal of RAC which I was going to purchase separately. Saved on my renewal for a better level of cover.