Avery Residential London Ltd Reviews 

118
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Avery Residential have managed our London properties for over 5 years now. Tom and his team have proved an excellent choice - professional, responsive and always quick to get on top of any day to day... See more

Rated 5 out of 5 stars

Hands down the most efficient, competent, friendly estate agent! I’ve not a bad word to say about this firm, best to represent landlords and best to help tenants. Helped us throughout the whole proces... See more

Rated 5 out of 5 stars

The most important thing for me is that when I’ve needed support that is perhaps a bit more than the normal day to day management, Avery have always been really helpful and made sure I feel supported.... See more

Rated 4 out of 5 stars

Excellent service from Avery Residential. A special thanks to Abbey who has been incredibly efficient, professional, and supportive with my tenancy. She made the whole process smooth and stress-free.... See more

Company details

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Written by the company

A bespoke Property Management, Sales and Lettings agent based in London and Birmingham City Centre. Additional services include furniture packs, property renovations, relocation services. Established since 2008, Avery Residential offers the best in costumer service for both landlords, vendors and tenants. ARLA Propertymark certified. Formerly Rhubarb Property 2008-2023.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.6

All reviews

(118)

20 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent service from Avery…

Excellent service from Avery Residential. A special thanks to Abbey who has been incredibly efficient, professional, and supportive with my tenancy. She made the whole process smooth and stress-free. Highly recommend!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Abbey Carver from Avery Residential was fantastic in helping me find accommodation in Birmingham. She was helpful and always available, replied quickly to every inquiry, and managed to secure my accommodation in just 2 days. I am very satisfied with the whole process, which might be overwhelming at times. I highly recommend her service!

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest scammy letting agents

These letting agents are scammers. They tried to rent me an apartment with a leak that was still being repaired. They also advertised the property as being available earlier than it actually was, as the advertised availability did not take into account the additional two weeks needed to complete the repairs. They asked me to pay a holding deposit before providing a draft tenancy agreement and while the repairs were still incomplete. This could have put me in a situation where I risked losing my holding deposit if I decided not to proceed because the repairs had not been completed as promised. Avoid!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience - Professional and Reliable

I've had a good experience with Avery Residential over the years whilst they managed my property. Their team is professional, knowledgeable, and always willing to help.

They also assisted me with the sale of my property and the process was handled professionally from start to finish.

I highly recommend Avery Residential to anyone looking for a reliable, friendly, and experienced property management and estate agency team.

Many thanks to Colin, Rhiannan, Alex and the entire Avery Residential team.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Supportive

The most important thing for me is that when I’ve needed support that is perhaps a bit more than the normal day to day management, Avery have always been really helpful and made sure I feel supported. Rhiannan in particular has been incredibly supportive and I am very grateful for the role she plays in managing the property. Long may it continue!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Avery cared about the move

Following an appalling experience with a different Agency, I came to Avery under immense pressure with little to no time at all to view, apply and move into one of their rental properties. Abbey, their Sales and Lettings manager, went above and beyond in ensuring I moved into my new home. By being extremely understanding of my circumstances, Abbey was able accommodate a same day viewing late on a friday afternoon (when I my initial enquiry was only sent on the very same afternoon!) and was able to ensure a tight deadline was met with consistent and prompt communications/updates where required. Abbey offered a constant and calming reassurance whilst the application progressed, was empathetic regarding my situation and was on hand to offer any help when required. For all of this I could not be more grateful and can't begin to thank her enough for assuring a smooth process throughout what was a very stressful time.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, communicative and friendly/ helpful staff - thank you Abbey Carver for all your help :)

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional agency we worked with…

Very professional agency we worked with during our one year stay at the property.

Rhiannan has been an amazing property manager who was very supportive in her communication and responses and overall handling every issue we had.

Thank you to the entire team we had the pleasure of handling things with.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Avery was a pleasure to work with!

Avery was a pleasure to work with. I stayed as tenant for one year at one of their managed properties in Birmingham. Communication was prompt and clear from the start. The property was well-managed and exactly as initailly described in the listing. Moving in and out was a seamless process. No issues at all. Highly recommend renting with them.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth and efficient help.

We moved in a month ago, and the freezer section of the fridge was completely blocked with ice build-up and had broken trays. We informed the property manager, and she booked a service technician who sorted everything out.

Smooth and efficient help. Thanks a ton 🙂

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Can thoroughly recommend.

We’ve been with Avery since 2008. We have a property in Birmingham that they manage for us. Great service. Short turn around when our tenants vacate. We are totally hands off especially now we are retired and not so energetic. Always grateful of their service and friendly approach. Can thoroughly recommend them. Thank you one and all. 🙂👌

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Extremely positive experience with…

Extremely positive experience with Avery and especially Rhiannon who has assisted greatly upon termination of my tenancy.

A few charges issues from the landlord that ai didn’t agree with that Avery helped negotiate. No issues with Avery, more so with the landlord directly.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Rhiannan and Colin have been so helpful…

Rhiannan and Colin have been so helpful throughout our tenancy, anything we have needed they have responded quickly and anything has been solved, rhiannan made the move out process very easy and stress free, I couldn’t recommend them enough

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Rhiannan and the Team at Avery are…

Rhiannan and the Team at Avery are great and very responsive. We have been with Avery for more than five years and had timely and proactive lettings of our two apartments in Birmingham from them. Keep up the great job 👍🏽☺️

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from the team in…

Fantastic service from the team in getting a tenant and managing the tenancy for my flat in London... Anna is great, focussed in her communication and action oriented between the managing agents of the flat..myself and the tenants!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with, transparent, upfront & honest. Straightforward quoting tendering and working process, no issues whatsoever. Working with Anna has been a pleasure and I look forward to a long term relationship with Avery.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Best service

This company will help you with everything they can.. and provide you with the best service possible… good team members that treat you like family

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Anna Francis was of the great help all…

Anna Francis was of great help all through the process,her professionalism in her job is highly appreciated and remarkable.
Right from after we did the property viewing to the key collection time and after.
Thanks Avery Residential for the lovely apartment.

11 September 2025
Unprompted review

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