Rgmtruckandvan Reviews 

181
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing experience from start to finish. They were able to update and accommodate my confusion with dates without a lot issues. Pick up and drop off was seamless and the quality of vehicle was excel... See more

Rated 5 out of 5 stars

Their website was easy to use. Once I submitted a query, a swift response was received. Information was easy to understand and any queries where answered. Location for pickup was clear, paperwork... See more

Rated 5 out of 5 stars

Very easy booking, collection and return. Very easy to drive and use a large van for someone used to driving a small car. This is because the van came fitted with a reverse camera and apple car pl... See more

Rated 5 out of 5 stars

I've used RGM on multiple occasions now, it's so easy to hire from them, hassle free and quick processing, vans are always in fantastic condition and unlike most places you can leave your car there du... See more

Company details

  1. Van Rental Agency
  2. Truck Rental Agency

Written by the company

Independent Truck & Van Hire company


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(181)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience right from the…

Excellent experience right from the booking online to returning the van, all round good experience thanks again.

16 February 2026
Unprompted review
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Reply from Rgmtruckandvan

Thank you for your 5-star review. Look forward to seeing you again.

Rated 5 out of 5 stars

Great

The team were friendly, professional and very easy to deal with. Fair cancellation policies too.
We hired a long wheelbase van for a house move, versatile and a pleasure to drive.
Can't praise RGM enough!

24 January 2026
Unprompted review
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Reply from Rgmtruckandvan

Thank you for your fantastic 5-star review.

Rated 5 out of 5 stars

Very professional and a very easy…

Very professional and a very easy company to deal with.
The van was immaculate and clean inside and out.
Only one small recommendation would be that the loading compartment would benefit from lighting as it was dark when we loaded the van.
Would highly recommend this company.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Well organised

Well organised, helpful, friendly, will definitely use again.

29 December 2025
Unprompted review
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Reply from Rgmtruckandvan

Thank you for your 5-star review. Look forward to seeing you again.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ The Best Van Rental Experience in the Country — RGM Van Rental, Shefford

I can’t speak highly enough of RGM Van Rental in Shefford. Richard and his wife are nothing short of absolute superstars. Their service is on another level — genuinely the best I’ve ever experienced anywhere in the UK.

I regularly rent everything from large removal trucks to 3.5-ton vans and even car trailers, and every single vehicle is always spotlessly clean, virtually brand new, and ready to go. They’re consistently well-maintained, reliable, and even come full of fuel so you can get straight on the road with zero hassle.

The moment I arrive, I’m always greeted with genuine warmth and professionalism. Richard and his wife run their business with real pride, and it shows in every detail — smooth paperwork, clear instructions, flexible timings, and a customer-first approach that’s incredibly rare these days.

If you’re looking for quality, reliability, and a rental company that truly cares, RGM Van Rental is the only place you should be going. They’ve earned my trust 100%, and I wouldn’t dream of renting anywhere else.

Hands down the best van rental company in the country.

10 December 2025
Unprompted review
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Reply from Rgmtruckandvan

Thank you for your wonderful 5-star review. Look forward to seeing you again.

Rated 5 out of 5 stars

By far the most helpful,polite hire…

By far the most helpful,polite hire company I've ever used. Vehicles are well maintained ,clean and easy to use. Pricing is excellent and the staff are excellent (no I do not work for them) this company has helped me out at short notice previously. Couldn't recommend them highly enough.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

It was my 1st time using RGM as i…

It was my 1st time using RGM as i needed a van for a day, and it was very easy. On pick up I was walked around the van and there was already a good record of its condition so I didn't have to worry about any small scratches being recorded. I was sent the photos they had. Return was quick. Would definitely use again and recommend.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

A friendly and trustworthy firm

I hired a medium WB van from RGM and it was brilliant. Van was in good working condition equipped with useful features such as apple car play and cruise control. The staff were friendly, accommodating and professional.

They are rather open about their process and the price they quote is the price you pay. No chasing up for damage you didn't cause like a lot of rental agencies out there...

I certainly recommend RGM Truck & Van and will be coming again next time I need to hire a vehicle. 🙂

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Van Great Service

The van I hired was exceptional, a VW transporter, low mileage easy to drive and great on fuel. The staff were friendly and very helpful. Would definitley use again

8 August 2025
Unprompted review
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Reply from Rgmtruckandvan

Good afternoon Mr Blissett.

Thank you for taking the tim eto leave us a 5 start review - we really do appreciate your feedback and hope to see you again in the future.

All the best,
Team RGM.

Rated 5 out of 5 stars

House move

Rented a van for the day to move houses. RGM were very professional and friendly and it was by far the easiest experience I had renting a car/van. Very easy to communicate with and the van was great.The free addition of the furniture blankets was a big plus.

29 July 2025
Unprompted review
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Reply from Rgmtruckandvan

Good afternoon.

Thank you for your wonderful 5 Star review. We are delighted t hat you received sucha great experience and hope to see you again in the future.
Best wishes
Team RGM.

Rated 5 out of 5 stars

Long wheelbase , high top vehicle

I needed a long wheel base vehicle same day , called RGM and they had a vehicle coming back later that day which was what I needed , so within a few hours I had a call to say van was back early and ready to collect , clean and tidy van , perfect and so quick and efficient service , il be using RGM in future
Thanks guys

8 July 2025
Unprompted review
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Reply from Rgmtruckandvan

Good morning Darren.

Thank you very much - what a wonderful 5 star review.
We are delighted that you received such a positive hire experience.
We hope to see you again in the future.

Best wishes
Team RGM.

Rated 5 out of 5 stars

Flawless experience from start to…

Flawless experience from start to finish. Helpful and friendly team and great range of vans

14 July 2025
Unprompted review
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Reply from Rgmtruckandvan

Good morning.

Thank you very much for your wonderful 5 star review - we really appreciate you taking the time to leave this.
We are delighted that you had the hire experience that required.

We hope to see you again in the future.

Best wishes
Team RGM

Rated 5 out of 5 stars

Van Hire - Easy Moving Day

The vehicle was as advertised on the booking page, brand new and ready to pick up at the booked time. Also the team in the office were super friendly and complimentary cup of coffee was a good way to start my moving day. Overall a great experience

28 June 2025
Unprompted review
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Reply from Rgmtruckandvan

Good afternoon Mr Nottingham.

Thank you for your wonderful star review - feedback is very valuable to us and we appreciate you taking the time to do so.

We hope to see you again in the future.

Best wishes
Team RGM.

Rated 5 out of 5 stars

Gold star service

Excellent response on phone and very reasonable quote.
Collection and drop off nice and easy and van in good condition.
Gold star service

27 June 2025
Unprompted review
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Reply from Rgmtruckandvan

Good afternoon.

Thank you for the "Gold Star"
Your feedback is really important to us and we appreciate you taking the time to do so.
We hope to see you again in the future.

Best wishes
Team RGM.

Rated 5 out of 5 stars

Great service

Great service, great van. Simple, efficient process from start to finish. Would recommend to anybody to hire vans from these guys and very competitive pricing. Would definitely hire again.
Gary K

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic as always

The experience from start to finish was second to none. Always my first choice for hiring as competitive pricing and always go above and beyond to make the hire experience is stress free.
The staff are welcoming with a smile and ensure that you have all information required to use their vehicles correctly.
Fantastic as always and thanks again

14 June 2025
Unprompted review
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Reply from Rgmtruckandvan

Good afternoon Mr Butler.

Thank you for the feedback, we really appreciate you taking the time to leave us such a wonderful 5 Star review.
We hope to see you again in the future.

Many thanks,
Team RGM.

Rated 5 out of 5 stars

Excellent service- highly recommended

Excellent service- highly recommended

11 June 2025
Unprompted review
Rgmtruckandvan logo

Reply from Rgmtruckandvan

Good morning Mr Reddy.
Thank you very much for your 5 star review, we are delighted that you had such a good hire experience, we hope to see you in the future.

Best wishes
Team RGM.

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