I genuinely cannot praise you enough! The delivery was incredibly fast, and the birthday gifts were absolutely stunning, even more beautiful in person than I expected. Every detail felt thoughtful... See more
Company replied
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Unit 3-4 Allied Way, W3 0RL, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Rex London

Reply from Rex London
Mixed quality of products. Some lovely, some awful. Picked some as gifts thinking an independent retailer would be nicer than Amazon but unfortunately very similar.

Reply from Rex London
Easy to order. Prompt delivery. The baskets I ordered are lovely, just what I wanted.

Reply from Rex London
Just what I wanted . Easy to order, sent out straight away. Thank you!

Reply from Rex London
Im so disappointed that I'm still awaiting delivery via Parcel force. I thought you should know the difficulties I'm experiencing to get this delivered to my "safe place" after the first attempt I update the tracking info to request ot was delivered on a certain day and leave in garage. They have proceeded to deliver 2 more times, but not left in garage as requested. I have attempted to contact them on email, but there is no option to contact them directly or update a further request.
These items are gifts I was intending to give this weekend and now will have to buy something else.
Very disappointing service from your couriers and you should be aware of issues. Im not sure if this is a regular problem.
I will rate the products once they have arrived.

Reply from Rex London
Good coms, items came quickly in the post, i love my quirky homeware and decent prices!

Reply from Rex London

Reply from Rex London
Quality products excellent delivery. Love the little quirkiness of this gem of a website.

Reply from Rex London
Very good service…excellent quality and price…like everything I received

Reply from Rex London
Great shop, fast delivery, items were very carefully packed so no breakages .

Reply from Rex London
Ease of purchase, wide selection of toys at reasonable prices. Purchased 2 kaleidescopes for grandchildren aged 4 and 2. They love them.
Good communication. Highly recommend this company and will purchase again.

Reply from Rex London
Excellent customer service. Confirmation of order and very quick delivery via tracked Royal Mail. Tea set is absolutely beautiful including a carrying case.

Reply from Rex London
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