Nestled between the perfume shop and the escalator at the John Lewis end of Buchanan Galleries you could easily miss Revive Lab. If you have a phone problem that would be sad loss. We had a WhatsApp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We contacted Revive Lab at 11.30AM this morning, Sun 16th Nov 2025. The team provided high quality service. The service was quick, taking 2.5 hours (motherboard repair, new back, new battery, camera f... See more
Company replied
We were in Glasgow on a short shopping break, staying for a couple of days. I noticed my Iphone camera glass protector had broken, I hadn't realised it was shattered? The gentleman managed... See more
Company replied
Friendly and professional service. Good communication and very efficient. Saved 18mths of my photo memories when my iPhone died after water damage. Apple Store said it couldn’t retrieve them.... See more
Company replied
Company details
- Phone Repair Service
- Cell Phone Recycling and Unlocking Service
- Cell Phone Unlocking Service
- Mobile Phone Repair Shop
Written by the company
Revive Lab is a leading repair shop for phones, tablets, and laptops, conveniently located inside Buchanan Galleries Shopping Centre in the heart of Glasgow City Centre. We are dedicated to providing top-quality repairs for all major brands, including Apple, Samsung, Sony, HTC, LG, Huawei, OnePlus, and Motorola. Our expert technicians handle repairs for all Apple iPhone models, including the iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XR, iPhone XS Max, iPhone SE 2022, and iPhone 13 Pro. If you need a Samsung Galaxy A or S series smartphone repair in Glasgow, look no further than Revive Lab. We stock a wide range of parts for Motorola models, including screens, charging ports, and camera lenses, ensuring quick and efficient service. We also specialize in laptop repairs and data recovery. Rated "Excellent" on TrustPilot and highly commended in the Independent Retailer of the Year awards, Revive Lab is your trusted choice for reliable and professional device repairs. Your device is in safe hands with us.
Contact info
Kiosk 4, Buchanan Galleries, 220 Buchanan St, G1 2GF, glasgow, United Kingdom
- 0141 230 3785
- info@revivelab.co.uk
- revivelab.co.uk
4.7
Excellent
1K reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Only took about 30minutes to get my…
Only took about 30minutes to get my broken screen replaced, even without an appointment and the staff were awesome to deal with!
5 August 2024
Unprompted review
Reply from Revive Lab
Hello Jordan,
Thank you for the great feedback! We’re delighted to hear that we could replace your broken screen in just 30 minutes and that you found our staff awesome to deal with. We appreciate your support and look forward to helping you again in the future.
Kind regards,
Revive Lab
The team at revive are so sound
The team at revive are so sound! Don’t use anywhere else for my repairs. Always 10/10
Thanks again!
4 August 2024
Unprompted review
Reply from Revive Lab
Hello Marty,
Thank you for your fantastic review! We're thrilled to hear that you're happy with our service. It was our pleasure to replace the housing and screen on your iPhone XS. Your continued trust in us means a lot, and we look forward to helping you with any future repairs.
Kind Regards,
Revive Lab
Great customer service & price
Great customer service & price. I had the screen on my i-phone replaced within 30 minutes. Thank you.
3 August 2024
Unprompted review
Reply from Revive Lab
Hello Laura,
Thank you for your lovely review! We're thrilled to hear that you were happy with our customer service and pricing. It was our pleasure to replace the screen on your iPhone so quickly. If you ever need anything else, we’re here to help!
Kind regards,
Revive Lab
Absolutely top tier experience with…
Absolutely top tier experience with Revive Lab fixing my Xperia 1 iv. Though they didn't have hardware in to replace my broken screen they confirmed the part when I ordered it myself off ebay.
They very quickly, and with great communication and competence, replaced the screen despite not having done this model before.
It's as good as new with only 2 hours labour.
3 August 2024
Unprompted review
Reply from Revive Lab
Hello Ross,
Thank you for your wonderful review! We're glad to hear that you had a top-tier experience with us. It was a pleasure to replace the screen on your Sony Xperia 1 IV with the part you brought in. we're pleased that the repair went smoothly and quickly. We're always here to help with your tech needs—thanks again for trusting us!
Kind Regards,
Revive Lab
best experience
I had the best experience at revive lab. They fixed my phone same day and they provided a clear and reasonable quote for the repair. When I got my device it was working perfectly. The staff was very professional and extremely helpful. They also helped me recover my account.
30 July 2024
Unprompted review
Reply from Revive Lab
Hello Friday,
Thank you for the fantastic review! We're thrilled to hear that we could fix your phone the same day and provide a clear and reasonable quote. It’s great to know that our team’s professionalism and helpfulness made a difference, and that we were able to assist with your account recovery. We look forward to serving you again in the future!
Kind regards,
Revive Lab
Revive lab at Buchanan Galleries…
Revive lab at Buchanan Galleries Glasgow were fantastic, superb service, iPhone back plate repaired, good as new, swift and efficient and lovely staff.
25 July 2024
Unprompted review
Reply from Revive Lab
Hello Sue,
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with us at Buchanan Galleries. We're glad we could replace the housing on your iPhone 13 Pro and restore it to "good as new." Your kind words about our service and staff are greatly appreciated. If you need any further assistance, we’re here to help!
Best regards,
Team Revive Lab
Great customer experience
Great customer experience, very friendly and attentive staff. Would strongly recommend
28 July 2024
Unprompted review
Reply from Revive Lab
Hello M H,
ChatGPT
Thank you for your fantastic feedback! We're delighted to hear you had a great customer experience with our friendly and attentive staff. Your recommendation means a lot to us. If you need any further assistance, don't hesitate to get in touch.
Best regards,
Team Revive Lab
Reply from Revive Lab
Hello Harshan,
Thank you for your kind words! We're thrilled to hear you were satisfied with our service. If you ever need assistance again, feel free to reach out.
Best regards,
Team Revive Lab
helpful and patient
They were really helpful and patient. They answered all of my questions and transferred my contacts to my new device.
5 July 2024
Unprompted review
Reply from Revive Lab
Hello,
Thank you for your kind review! We're glad to hear that you had a good experience with us. It was our pleasure to assist with the data recovery on your water-damaged A30s and transfer your contacts to your new device. Please feel free to reach out if you have any other questions or need further assistance.
Kind Regards,
Revive Lab
Regrestored all irreplaceable data from a…
Restored all irreplaceable data from a very destroyed phone
29 June 2024
Unprompted review
Reply from Revive Lab
Hello David,
Thank you for your fantastic review! We're thrilled that we managed to retrieve all the irreplaceable data from your S22 Ultra, despite its destroyed screen. Your trust in our abilities means a lot to us, and we're glad we could help.
Kind regards,
Revive Lab
really helpful
fantastic customer service - i had an odd issue with my phone but really helpful problem solving and service.
5 June 2024
Unprompted review
First-class job of fitting iPad screen protector
First-class job of fitting iPad screen protector. No charge, and no ‘bubbles’! Highly recommended.
1 June 2024
Unprompted review
Amazing service
Amazing service, staff were very helpful and friendly. New phone screen looks as good as new
1 June 2024
Unprompted review
Reply from Revive Lab
Dear Chika,
Thank you for your kind words! We're thrilled to hear that you had an awesome experience with our service. If you ever need assistance in the future or have any questions, don't hesitate to reach out. We appreciate your support!
Kind Regards
Revive Lab
Fantastic service without charge
I had a problem with my phone that no one else could fix - the camera icon had disappeared from my home screen. Revive Lab had to check online to find a way to resolve this so it took 10 minutes or so of their time but very generously they did not make any charge. Great service and I would certainly use them and recommend them as a service.
17 April 2024
Unprompted review
Reply from Revive Lab
Dear Ian,
Thank you for sharing your experience! We're glad we could assist with resolving the issue with your phone. Providing great service is our priority, and we're pleased to hear that you're satisfied with the outcome. Your recommendation means a lot to us, and we'd be honored to assist you again in the future. If you have any further questions or need assistance, feel free to reach out.
Kind Regards,
Revive Lab
Looking at the reviews
Looking at the reviews, there seems to be a common theme!! My customer experience with Revive Lab is nothing short of a disgrace, I payed £25 for my phone to be re-set, they did half the job and i'm about to take legal action as any Google contact needs to go through them.
22 March 2024
Unprompted review
Reply from Revive Lab
Hi Paul,
You brought your device in for phone screen unlock passcode removal, which is what we booked it for. Before booking your device, we asked you multiple times if you remember your Google account credentials because it will ask for these after software reinstallation as a security feature. We can remove the screen passcode, but you need to remember those details. Only after confirming with you that you remembered those details did we proceed with the new software installation. It is a standard procedure, and we do not book the device without confirming these details. Your review is misleading, and we're disappointed in your misrepresentation of our service. We hope you find the right legal aid that can explain to you the difference between resetting the phone passcode and a Google account.
Regards
Team Revive Lab
Quick friendly service
Quick friendly service! Had glass iPhone cover replaced very happy with the service from Harris.
21 April 2024
Unprompted review
Reply from Revive Lab
Dear Philip,
Thank you for your feedback! We're delighted to hear that you were happy with the quick and friendly service provided by Harris. Ensuring customer satisfaction is our priority, and we're glad we could assist with replacing the glass iPhone cover. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your support and hope to serve you again in the future
Kind Regards,
Revive Lab
Perfect for quick, easy and informative fixes!
Been having charging issues and weren’t sure of the cause, came in on the way for certainty since we’re on holiday and don’t have the money to be fixing phones on us, however that was not a problem since they looked at the phone for 5 minutes, got it down to what kind of fix we are needing and the average pricing of said repair.
If I lived in Glasgow I would be making this my go to repair store, very professional staff who make you feel like they know exactly what they are doing (which they most definitely are)
Thank you
11 April 2024
Unprompted review
Reply from Revive Lab
Hello Dominik,
We're glad we could assist you with your charging issues and provide clarity on the necessary repairs. Our team strives to deliver professional service and accurate diagnoses to ensure you feel confident in our expertise. If you ever find yourself in Glasgow again or have any further device needs, we'd be honored to be your go-to repair store. Don't hesitate to reach out if you have any questions. Safe travels!
Kind Regards,
Revive Lab
Very good customer service Ali have…
Very good customer service Ali have been repearing my phone for fair price and good customer care. I will surely came back again
7 April 2024
Unprompted review
Reply from Revive Lab
Dear Delphine,
Thank you for your kind words! We're delighted to hear that you've had a positive experience with our customer service, particularly with Ali. Providing fair prices and excellent customer care is what we strive for. We're glad we could assist with fixing the Mid Flex of your Samsung Galaxy A70. We're grateful for your trust and loyalty, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind Regards,
Revive Lab
Perfect screen repair to my Samsung A33…
Perfect screen repair to my Samsung A33 5g. OK, you could probably find a cheaper repair, but they've done a quality job and I think they are worth the money.
Efficient, friendly staff, will both recommend and use their services again if needed.
24 March 2024
Unprompted review
Reply from Revive Lab
Hello Peter,
We're delighted to hear that you were satisfied with the screen repair on your Samsung A33 5G. Our priority is to provide top-quality repairs using original Samsung parts, ensuring longevity and performance. We appreciate your acknowledgment of our efficient and friendly staff. If you ever require our services again or know someone who does, we'd be honored to assist.
Kind Regards,
Revive Lab
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