Reverselookup Reviews 

3,545
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,532 reviews, reviewers had a great experience with this company. Customers generally found the user experience to be quick, easy, and efficient, appreciating the amount of information and the fluidity of the results. Many people were happy with how simple it was to register and follow the process, often finding the tool helpful and effective. However, some customers also noted significant dissatisfaction regarding payment, with many reporting unexpected recurring charges or disputed deductions after initial trials or one-time payments. A few other people also felt that the product did not always provide useful or accurate information, sometimes failing to deliver results after payment.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding it quick, fluid, and easy to... See more

Product

Customers consistently note ambiguous experiences with the product, with many reporting that after paying,... See more

Payment

Consumers find payment to be a negative experience, with many reporting unexpected recurring charges after... See more

Service

Users describe ambiguous interactions with service, with many expressing extreme disappointment and calling... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it good and very helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i want to buy more chance to try look up but there is no button for it. i tried to click anything but that doesn't work. so pls add button for buy lookup chance so that people could easly see it

Company replied

Rated 5 out of 5 stars

I done a reverse lookup seemed good £1. Was happy. I paid. Then got an email saying to pay more the same day. I unsubscribed immediately. Then a week later £29.99 was taken from my account. Witho... See more

Company replied

Rated 5 out of 5 stars

Simple, quick, and pretty concise. The mileage was incorrect by 60K. I currently have 82k on an 8 year old car. Not back considering about 30K of those miles are from trips where the oil was change p... See more

Company replied

Rated 5 out of 5 stars

Too limit the internet and create guard rails. This is what should be done, if specific searches are made, not all. Some. We need a red flag or an alarm to go off. They are not watching YOU, they a... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(3,545)

3,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

How can they advertise its free when…

How can they advertise its free when they request 50p ???

16 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Gail,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number GAIL569784. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Nothing found except of name

Nothing found except of name

16 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Klaudiamonikagarcia, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number KLAUDIAMONIKAGARCIA792633. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

dreadfully and misleading

dreadfully and misleading. They show you a fuzzed report that looks full.

When you pay and get the report there was only 1 thing that I already knew and that was their potential name. You can find more by yourself honestly. Rubbish service

16 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Not associating my name, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number NOTASSOCIATINGMYNAME110137. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 3 out of 5 stars

Money grab

I feel they give you just enough to hook you in.

16 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Pierre, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 2 out of 5 stars

Nothing came up

I see there's many good reviews that's good. But for me, nothing useful came up at all. Also, for any results you need to subscribe, and I imagine a lot of people silently stay subscribed only to look up a single email address.

15 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Chris,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number CHRIS424066. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Absolutely worthless

Absolutely worthless. Zero information from my search and also a subscription i dont want.
I do not recommend anyone to use this service.

Mvh Joakim Wiberg

4 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear JocceA,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number JOCCEA388402. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Thank you I just got a text from him…

Thank you I just got a text from him talking about romance and I feel that I’m being scammed

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Mrspreb, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Pathetic performance is all.i can…

Pathetic performance is all.i can say... following using it on a couple of images I'd imagined would throw up some results but getting nothing I tested it on decent pics of well known and documented faces.... and got 100% unreliable results.

The service is little more than an expensive scam - particularly so at the monthly subscription rate.

1 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Christopher W,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number CHRISTOPHERW944637. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 2 out of 5 stars

The images does not match what was…

The images does not match what was uploaded at all

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear A Balaumaru, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number ABALAUMARU625992. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Total bait-and-switch: Paid for "found results" only to get absolutely nothing.

I am extremely disappointed with this service. I ran a search, and the website explicitly told me that it had successfully found results for the number. Based on that promise, I went ahead and paid.

As soon as the transaction cleared, the system refreshed and told me that it actually found nothing.
This is classic bait-and-switch advertising. You should not be teasing that data exists to extract a payment, only to reveal an empty screen once you have my credit card information. I want a full refund immediately for services not rendered. If this is not resolved promptly, I will be disputing the charge with my bank.

15 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Eddie Notrayt,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number EDDIENOTRAYT127373. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 2 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Abmus, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number ABMUS993983. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Uzzwalhalder, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number UZZWALHALDER659740. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

spam and not even that right person

spam and not even that right person

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Mithgandalf, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number MITHGANDALF110260. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Exact results from a photo to a person

Real search from a photo to a person.
I uploaded my own photo for a test and the resuilts are really me

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Ceesdrechtsteden, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Charged for nothing

Well youncharged me and gave basically no information then asked for more money to search more. Seems like a pretty godd scam to me.

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Mjpalmer, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number MJPALMER931427. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 3 out of 5 stars

name was totally wrong

name was totally wrong, the other results was like any other search engine

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Matt, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

No useful info on stalker found

No useful info on stalker found

15 July 2026
Reverselookup logo

Reply from Reverselookup

Dear Idoabcam, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number IDOABCAM109946. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

SCAM AVOID!!!

SCAM AVOID!!!

I initially used the service and cancelled immediately. They then tried to take £80 out of my bank. Luckily my card was frozen by my bank. Avoid at all costs

15 July 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Scott Smith,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number SCOTTSMITH975633. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

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