While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the straightforward ordering process, fast delivery, and well-packed products that arrive in first-class condition. Many appreciate the fantastic range of retro products and the knowledgeable team, making it their go-to for upgrades and accessories. People frequently mention the high quality of the items, which work as expected and help them complete their projects. However, some customers also noted issues with product descriptions, specifically regarding the version of certain items being sold. A few people expressed concern about not receiving their ordered products or not being able to verify the specific version they would receive, particularly when requesting a specific PCB version.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the fast... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the fast and excellent service,... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the products as... See more

Order

Users describe positive interactions with order. Many customers praise the straightforward ordering process,... See more

Quality

Reviewers consistently express satisfaction with product quality. Customers highlight that products work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service again from Retro Lemon. They have a fantastic range of retro products and they're my first stop in the UK for upgrades and accessories. Really straightforward ordering process, quick del... See more

Rated 5 out of 5 stars

As usual, fantastic service from RetroLemon. Ordered a new membrane for my 130XE. Part arrived very quickly as usual, within two days and fitted the machine perfectly. Fantastic thats it up and runnin... See more

Rated 5 out of 5 stars

Excellent service as always from Retro Lemon. You know when you order from them, it will be a quality made product, with excellent customer service. Wouldn't go anywhere else for Commodore or Atari... See more

Rated 5 out of 5 stars

This company never disappoints, great service, all knowledgeable about all things Atari. And if they are not able to help, most times they can point you to someone who can. Great team, Great service,... See more


Company details

  1. Computer and Accessories Store

Written by the company

Retro Lemon is an UK based website selling expansions, upgrades and accessories for vintage computers. We are exclusive UK distributor of Lotharek.pl.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Customer Service

First class customer service from these guys. It's not often you can honestly say this but they went above and beyond with a problem on the order and resolved it in record time.
I have since placed a second order and will definately be buying from them again.
Oh and the orders are well packed too.
Keep up the good work!

2 May 2025
Rated 5 out of 5 stars

Very satisfied with every order.

Attention Google Translate.

The shipping is very fast. The goods are top-notch. Very well packaged, and there were no problems with customs. All products are explained on the website with pictures and information. Highly recommended.

14 April 2025
Rated 3 out of 5 stars

Retro Lemon is decent

Retro Lemon is decent, but not without flaws. Delivery was impressively quick, and the product quality fine. However, I noticed more mixed feedback online, which gives something to consider. My experience was okay, with no major issues, but it felt like the hype from other reviews might be slightly overplayed.

22 March 2025
Unprompted review
Retro Lemon logo

Reply from Retro Lemon

Thanks for sharing your thoughts! We're glad you were happy with the fast delivery and the product quality. We totally get that online reviews can sometimes set high expectations, and we appreciate your honest take. If there’s anything we can do to make your experience even better, feel free to let us know—we’re always here to help!

Rated 5 out of 5 stars

Very Pleased

No complaints here. They packaged the game well and shipped it to me in one weeks time when I assumed it would take three.

19 February 2025
Rated 5 out of 5 stars

Great Service

Sent my Atari800XL to be fitted with a U1MB upgrade (bought from Retrolemon). The card was fitted really neatly, and was done very quickly.

Really impressed with the communication, job done and speed of turnaround.

This is the 3rd time I've used Retrolemon, and each time I've been impressed with the service.

Would recommend.

19 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look