Retro Sports Factory  Reviews 

172
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. Customers are genuinely thrilled with the fast shipping service, noting that their packages always arrive promptly and without any trouble at all. Many people love the wonderful custom designs, explaining that these unique products make fantastic and memorable presents for friends and family members. Some reviewers were not happy with the overall material quality, describing certain items as having extremely thin and cheap fabric that lacks proper hemming. A few other people also felt that receiving products with rough textures, unexpected sizing problems, or delayed delivery times was quite disappointing in the end.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting great quality, clear pictures, vibrant... See more

Quality

Reviewers highlight ambiguous aspects of quality, as opinions on the materials are strongly divided. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service. I had a quicker delivery request for a flag for my son for his first away day football match and they went above and beyond to make sure it arrived in time and that my son ha... See more

Rated 5 out of 5 stars

Bought a personalised golf towel as a birthday gift for a friend. It arrived really quickly and totally exceeded my expectations (that doesn’t happen often)! The picture was clear and the colours vi... See more

Rated 5 out of 5 stars

Bought two towels for my brothers for Xmas, quality and design was good. Being football fans I thought this was a unique present so different from the usual ideas the shops have. I also bought my sis... See more

Rated 5 out of 5 stars

Great site, loads of choices, was able to customise my item, which made it extra special! Value for money, item received was exactly like what I saw on website. Would thoroughly recommend.


Company details

  1. Gift Shop

Written by the company

WHO WE ARE: Retro Sports Factory specialise in personalised retro sports gifts, inspired by the favourite kits of the 70's, 80's, 90's & 00's. We offer a huge range of fun and loveable gifts perfect for all sports fanatics. WHY RETRO SPORTS FACTORY?: We know the stress of trying to find unusual gift ideas, that's why we have created an amazing range of top selling gifts, we know that your family and friends will love. OUR GIFTING RANGE: Our unique collection of nostalgic retro prints are available on a range of best selling gifts from; Metal Prints, T-Shirts, Beach Towels, Golf Towels, Shirt Cushions, Bucket Hats, Aprons and many other popular gifting accessories. MADE IN ENGLAND: All Retro Sports Factory gifts are Made in England to the highest quality. MORE ABOUT US: We are a Yorkshire, family run business with a huge passion for sports and personalised gift memorabilia. EXCELLENT CUSTOMER SERVICE: We are extremely customer centric and pride ourselves on excellent customer service and communication. We offer fast, hassle free shipping throughout the UK. We aim to deliver all personalised gifts within 2-3 working days. Please note during unprecedented busy periods this may increase to 3-5 working days. This is very rare :)


Contact info

4.2

Great

TrustScore 4 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(172)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a personalised golf towel as a…

Bought a personalised golf towel as a birthday gift for a friend. It arrived really quickly and totally exceeded my expectations (that doesn’t happen often)! The picture was clear and the colours vibrant. I’m sure the recipient will love it.

23 February 2026
Rated 5 out of 5 stars

Great site!

Great site, loads of choices, was able to customise my item, which made it extra special! Value for money, item received was exactly like what I saw on website. Would thoroughly recommend.

27 January 2026
Rated 1 out of 5 stars

A rip off

Bought an apron as a Christmas present. Pretty disgusted with what I received and unable to return it due to company policy. No quality, very thin cheap material. No hemming to edges and frays easily. Won’t be buying from or recommending this company to anybody based on this product. A rip off (literally).

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I had a quicker delivery request for a flag for my son for his first away day football match and they went above and beyond to make sure it arrived in time and that my son had a day to remember (apart from the defeat we had to endure). I cannot thank them enough. Flag was fantastic quality and will now take pride and place on his bedroom wall until the next away game he can get to. Highly recommend and will use this company again.

28 January 2026
Rated 2 out of 5 stars

Towel…

Late delivery showed as within 48 hours upon ordering however store was closed so actually took over a week quality of material not great.

5 January 2026
Rated 1 out of 5 stars

Very poor quality, cheap material

Bought 3 team shirt aprons for my 3 grown up sons and was extremely disappointed with the quality. They look great from a distance but the material is so thin and cheap looking. I paid just over £50 for the 3 and feel ashamed having to give them as I cannot afford to replace them

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Very poor quality apron - do not buy!!!

I purchased a Newcastle United retro shirt apron. Whilst the quality of printing is good, the fabric is very thin and poor quality and totally unsuitable as an apron. I couldn’t believe how tiny the package was in the post. I paid £17.59 inc postage!!! Total rip off.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Unique ideas

Bought two towels for my brothers for Xmas, quality and design was good. Being football fans I thought this was a unique present so different from the usual ideas the shops have.
I also bought my sister in law a Newcastle apron which i know she love

27 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look