RetiredsetsReviews 

107
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and prompt dispatch of items. Many people appreciate the fast and tracked delivery, with products arriving quickly and in perfect condition. The quality of the products and the careful packaging are frequently mentioned, ensuring items arrive undamaged. Some people were dissatisfied with the shipping box condition, noting occasional dents or incorrect stickers, though the internal packaging often protected the contents.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the great prices, fast delivery, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times,... See more

Quality

Customers consistently note positive experiences with quality, with many items arriving in excellent, new,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Service

Users describe positive interactions with service, frequently highlighting its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy very quick delivery able to track from start to finish. I would highly recommend this company service was excellent and I will definitely use again. My grandson was over the moon w... See more

Company replied

Rated 5 out of 5 stars

Everything thing I’ve ordered has arrived promptly great packaging great to deal with and have located hard to find sets for me will definitely use again

Company replied

Rated 5 out of 5 stars

Excellent. Good range of products at competitive prices with quick delivery too. Would certainly recommend them and will be buying again.

Company replied

Rated 5 out of 5 stars

Set arrived quickly and in absolutely perfect condition, have now bought from retired sets at conventions and online and they’ve been great every time. Definitely go to for retired Modulars

Company replied


Company details

Written by the company

RetiredSets.co.uk is the online home for all retired LEGO sets, long since seen on the shelves, but available from us as new and sealed. Our passion for excellence has driven us from the beginning, and continues to drive us into the future. The team at Retired Sets know that every product counts, and strives to make the entire shopping experience as rewarding and fun as possible. Check out our store and if you're not able to find what you're looking for, please contact us and we, along with our national team of buyers, will attempt to source it for you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(107)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant. Packaging was secure, Lego box pristine. It’s a gift so I haven’t opened it but overall I’m happy. Thank you

26 November 2024
Rated 4 out of 5 stars

Almost perfect....

....website is nice. Clear. No probs in buying the set. Communication with Nick was easy. There was a stumbling block with the tracking info, but I dont think this was Retired Sets' fault.

A little over the market value, but you know what you're getting! Will visit again!

18 October 2024
Rated 1 out of 5 stars

Poor Quality

Bought some sets from them at an event last year and the bricks were in a terrible state! Teeth marks, fading, yellowing etc! They told me it was in perfect condition just to close the sale. I wouldn't trust them - seems that they'll tell you anything to get what they want - your money!!

3 December 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

Really great service and fast delivery. Am extremely happy with my purchase and won't hesitate to buy more.

17 May 2024
Rated 5 out of 5 stars

Retiredsets

I have purchased a couple of lego sets now and cant fault them. My first encounter was at an event near Coventry, where i purchased a few sets including Jabbas sail barge. This set was second hand and when i spoke to the seller he gave me great confidence that the bricks had all be cleaned and in good condition. True to his word that was so. I have since been on their website and purchased another set which is in great condition. I would highly recommend retiredsets to Lego fans,

1 May 2024
Rated 5 out of 5 stars

Extremely happy.

The item was bought for a gift, and was exactly what I wanted. The communication with the seller was superb, and the purchase arrived on time, extremely well secured and with everything which was shown on the website.

12 February 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look