I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more
Company replied
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more
Company replied
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more
Company replied
Company details
Information provided by various external sources
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Contact info
9555 Dry Fork Rd, 45030, Harrison, United States
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
right on time
the product was clearly exactly what i needed and being offered for an affordable price with two-day shipping that was practically free. product arrived as described within the promised shipping window. as a result, i was able to repair my air conditioner at an estimated savings of >$100.

Reply from Retail Resource
I love that there is someone who comes …
I love that there is someone who comes in as I am shopping in just a few seconds to minutes to ask if I need help, just like in a regular store. Also, I realized that I needed my order sooner and they made it happen without an extra charge and even sent it earlier to ensure that I received it. Excellent!!!!

Reply from Retail Resource
Great service response
Great service response. Products that are unusual and high in quality.
Outstanding place to find special things that are above ordinary.

Reply from Retail Resource
I received excellent service for the …
I received excellent service for the order. Received it the next day! Thank you!

Reply from Retail Resource
Very good service
Very good service, I have corrected my review, as I was in error in reference to the order. They did handle the order quickly and received actually quicker than expected.

Reply from Retail Resource
Ordered fixtures for my Hallmark store
Love the product we have ordered so far! Looks great in our store! Actually have to call in the next few days to order more :)

Reply from Retail Resource
Had what we were looking for and …
Had what we were looking for and received the order very quickly. Like.

Reply from Retail Resource
Products were delivered immediately and …
Products were delivered immediately and I even received a personal call from the company to confirm the details of my purchase before it was shipped. The products arrived as described by their web site and their prices were great.

Reply from Retail Resource
Great service with reasonably priced …
Great service with reasonably priced products. What a great combo

Reply from Retail Resource
Excellent delivery and the product is …
Excellent delivery and the product is great!

Reply from Retail Resource
The customer service is excellent
The customer service is excellent! The order arrived fast and correct. Have used every item.

Reply from Retail Resource

Reply from Retail Resource
Very pleased with my purchase
Very pleased with my purchase, as well as customer service I received !

Reply from Retail Resource
It seems that my original purchase …
It seems that my original purchase order was not received however after a follow up call the issue was fixed in a timely manner

Reply from Retail Resource

Reply from Retail Resource
Shipping was fast unfortunately the …
Shipping was fast unfortunately the ship to address was incorrect on the box and I had to track it through FedEx to my neighbors one block over . My last name was also miss spelled but overall happy with the product very sturdy

Reply from Retail Resource
Customer service was very prompt
Customer service was very prompt with my pre-purchase question. The items showed up on time and were high quality.
Ordered a 12" acrylic cylinder on March …
Ordered a 12" acrylic cylinder on March 16, Shipped on March 17, estimate delivery date was 7-10 business days. As of right now writing this review it is now April 5th
It has been 17 business days since my product has shipped. I still have not received my product. I have a friend who has also ordered the same product shipped out on the same day. Received his package with the 7-10 business days. 1 star is solely on taking more than 10 business days to reach my destination when a friend ordered on the same day received his in the quoted time.
Update: While waiting for the order, I have been keeping in touch with customer service. They have been keeping me updated with their fast email replies. We have came to a solution. If you ever have a problem make sure to contact customer service, they will try to fix the problem as soon as possible.

Reply from Retail Resource

Reply from Retail Resource
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.