Retail Discount Store Reviews 

32
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered on the 29 September the tracker shows the stuff has been shipped but for a whole 27days i mean really they don't communicate at all. I ordered from Temu the same day and i assume it also co... See more

Rated 5 out of 5 stars

Ordered on Sunday and realized I made an error on hte delivery address tried to call and hand answering m.c. left massage no reply. Rang Monday same response no returned call. Tuesday late morning... See more

Rated 1 out of 5 stars

Item ordered on March 23, 2024. It is now April 28, 2024. Item has been on shipped status for weeks with no updates. I realize it's coming from China but come on! I can no longer access my order o... See more

Rated 1 out of 5 stars

Don't trust this company with your money, got a problem, Good Luck in getting it fixed, replaced or even an reply from Jayden who owns the company that he runs from his living room.

Company details

  1. Department Store

Written by the company

Shop for low prices on kitchenware, homeware, tech, beauty, sports, furniture, health products, outdoor furniture and lots more at Retail Discount Store. Australia's largest digital deparment store. Huge savings every day! It's massive!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

32 reviews

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No recent history of asking for reviews

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1.6

All reviews

(32)

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Rated 1 out of 5 stars

Bad Service Delivery

I ordered on the 29 September the tracker shows the stuff has been shipped but for a whole 27days i mean really they don't communicate at all. I ordered from Temu the same day and i assume it also come from China and i received my order in 2weeks time so is this real or just a scam. Also when i ordered the price all of a sudden differ on my bank statement then the price on my order details.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Where's my order?

Item ordered on March 23, 2024. It is now April 28, 2024. Item has been on shipped status for weeks with no updates. I realize it's coming from China but come on! I can no longer access my order or your website. The contact email at the bottom of your confirmation doesn't exist. Any chance I'll ever see my order or is this just another scam?

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Keeping Cats & Kids Happy

Keeping Cats & Kids Happy

I ordered two cat scratching poles and they were just as I had anticipated.
The cats love them as well as my 2 year old grandson.

9 April 2021
Retail Discount Store logo

Reply from Retail Discount Store

Dear GMF2020,

Thank you for the feedback, we are delighted that you had a good experience with us!

We look forward to welcoming you back to our store!

Rated 4 out of 5 stars

All good except I don’t think this tent…

All good except I don’t think this tent is good when raining..otherwise perfectly fine.

4 April 2021
Retail Discount Store logo

Reply from Retail Discount Store

Hi Santhosh,

Thanks for taking the time to bring this to our attention. We are sorry to hear about your negative experience with this product. We have passed this feedback on to our supplier for this product.

We look forward to welcoming you back to our store!

Rated 4 out of 5 stars

Great service and products.They go out…

Great service and products.They go out of their way to help you.

18 March 2021
Retail Discount Store logo

Reply from Retail Discount Store

Dear G J Sinclair,

Thank you for the feedback, we are delighted that you had a good experience with us!

We look forward to welcoming you back to our store!

Rated 5 out of 5 stars

Express delivery

10 March 2021
Retail Discount Store logo

Reply from Retail Discount Store

Dear Ermen,

Thank you for the feedback, we are delighted that you had a good experience with us!

We look forward to welcoming you back to our store!

Rated 3 out of 5 stars

Not sure the quality is there.

Delivery took longer then I expected , they are nice chairs but not sure they are worth the money , my son got a splinter putting them together, maybe you should sand down the wood a bit better and put something on the bottom of the legs so they slide out a little better , it sounds horrible.

9 March 2021
Retail Discount Store logo

Reply from Retail Discount Store

Dear Kelly,

Thanks for taking the time to bring this to our attention. We are sorry to hear about your negative experience with this product. We have passed this feedback on to our supplier for this product.

Please let us know if we can help in anyway in the future.

Rated 5 out of 5 stars

Excellent product

Excellent product, prompt delivery

6 March 2021
Retail Discount Store logo

Reply from Retail Discount Store

Dear Brian,

Thank you for leaving us such a wonderful review, we are thrilled that you loved your experience; our staff will be happy to read what you wrote.

We look forward to welcoming you back to our store!

Rated 5 out of 5 stars

Dear Retail Discount Store

Dear Retail Discount Store, both items arrived in good order and a lot sooner than i had imagined, well done all, Kim

5 March 2021
Retail Discount Store logo

Reply from Retail Discount Store

Thank you Kim, for leaving us such a wonderful review.

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you at our store again.

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