Customer Service Agent Celeste was a big help. I had been having technical problems with my password and she stayed with me until we worked it out. Your technical side of things could use some i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This service was VERY user-friendly. Even when I called to cancel, the process was smooth and easy. Although "Mikey" offered several discounted options to keep my spot, he was professional and respect... See more
Company replied
Performed as promised. Able to get past ATS wall as well as tailor my resume to each job description simply by pasting link or the description and title. I applied to a few hundred roles at least beca... See more
Company replied
This website was easy to use and transparent with their policies. The resume and matching cover letter turned out beautiful and was well worth the small fee I paid. The AI prompts were easy to use and... See more
Company replied
Company details
About Resume Now - AI Resume Builder
Written by the company
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
Contact info
NOW Limited H.P. House 21 Laffan Street, Hamilton HM09 , Bermuda
- 844-351-7484
- customerservice@resume-now.com
- resume-now.com
4.5
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service is only used maybe twice a…
The service is only used maybe twice a month. $24 a month is astronomical to me. Too many other options for much less or free out here.
24 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
We appreciate you sharing your experience with us. We understand your frustration regarding the cost of the subscription in relation to how often you utilize the service, and we sincerely apologize if the pricing feels disproportionate to your current needs. That is certainly not the feeling we want our users to have.
We understand your concerns and would like to provide some clarification regarding our pricing structure. Our full access subscription is designed to cover the continuous maintenance of our premium features, including advanced tools and copyrighted templates. However, we completely recognize that for a user who only needs the platform once or twice a month, the standard monthly rate may feel high compared to other options on the market.
We deeply value your feedback, as it helps us understand how we can better adapt our plans and ensure we are providing the right value to all types of users. We want to make sure you are only paying for what genuinely serves you, or that you are aware of our basic access alternatives. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@resume-now.com.
Best regards,
Resume-Now Customer Service Team.
Some of the suggestions for content…
Some of the suggestions for content didn’t apply to my situation but that’s expected.
23 May 2026
Unprompted review
Reply from Resume Now - AI Resume Builder
Hello,
Thank you so much for taking the time to leave us a positive review. We are thrilled to know that you had a largely positive experience with us.
I did want to touch on your note regarding the content suggestions. While I’m glad you anticipated that some might not perfectly align with your situation, we always aim for our material to be as relevant and impactful as possible. Please accept our apologies that some of the content fell short of your specific needs that isn't quite the level of tailored experience we strive to provide.
We truly appreciate this insight, as it helps us refine our process and ensure our documents are as accurate and personalized as
possible moving forward.
Best regards,
Resume-Now Customer Service Team.
Their customer service is awful
24 May 2026
Unprompted review
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for sharing your thoughts and providing feedback on your recent experience with us. We appreciate your honesty and value your input as it helps us understand our customers' perspectives. We would like to express our gratitude for bringing this to our attention and allowing us the opportunity to address it. We want to assure you that your feedback has not gone unnoticed. We apologize for any inconvenience this might have caused. We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team at customerservice@resume-now.com.
Best regards,
Resume-Now Customer Service Team.
My computer had broke down and I had to…
My computer had broke down and I had to start building my resume from scratch. Resume-Now made recreating my resume very easy and was very helpful in managing style, info and what was necessary to get an employers attention! Thank you!
22 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for sharing your experience. We are pleased to know that the platform made it easy to rebuild your documents and provided helpful guidance regarding layout and content optimization to capture employers' attention. We appreciate your feedback and are glad our tools successfully supported your needs during a stressful situation.
Best regards,
Resume-Now Customer Service Team.
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for your kind remarks in this five-star review! We're glad that our service was helpful in formatting your resume. We're dedicated to providing a reliable platform for all our users.
Warm regards,
Resume-Now Support Team.
Yall say it’s free then want to charge…
Yall say it’s free then want to charge $5 just to get copy of it, then you want $29 a month “ for what, this is a big scam
16 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
We sincerely apologize for any frustration or dissatisfaction you've experienced. We understand your concerns regarding our billing structure, and we want to provide clear clarification, as it is never our intention to mislead our users. Our platform offers two types of access: free basic tools and premium features. Here is how they work.
Basic Access: You can freely use our builder to explore the platform and create your documents. This basic access allows you to view your work or download a plain text version of your document at no cost.
Full Access: To download, print, or email your document using our professionally designed, copyrighted templates, we offer a full-access trial period for a small initial fee. As noted during the checkout process, this trial gives you full access to all of our advanced features, and if the account is not canceled within the trial window, it automatically renews into a monthly subscription.
We are a legitimate service dedicated to helping users create professional documents, and we continuously strive to make our terms as transparent as possible. If you need assistance managing or canceling your subscription, please don't hesitate to reach out to our support team at customerservice@resume-now.com. We are more than happy to review your account and help resolve this for you.
Best regards,
Resume-Now Customer Service Team.
Super easy / intuitive and helpful to…
Super easy / intuitive and helpful to use, however: the monthly fees have really ramped up and it's no longer affordable to pay the subscription fee unless you are constantly tweaking and writing new cover letters. What used to cost a few bucks to maintain your account on a monthly basis is now over thirty. Yikes.
23 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
Thank you so much for sharing your thoughts and for highlighting that our platform is super easy, intuitive, and helpful to use. We love hearing that our tools make your writing process smoother.
However, we completely understand your concerns regarding the pricing change from a few dollars to over thirty. We know that budgeting for a subscription can be challenging, especially if you are not using the service constantly to tweak or write new cover letters. While we offer our services through a subscription-based model to continuously maintain and improve our features, we never want to disregard our customers' financial needs.
Best regards,
Resume-Now Customer Service Team.
Very informative and easy to navigate
23 May 2026
Unprompted review
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for your thoughtful remarks in this review! We take great satisfaction in knowing that you found our platform informative and easy to navigate. Your career growth is our priority, and we hope to have the pleasure of assisting you again soon.
Kind regards,
Resume-Now Support Team.
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for dedicating your time to leave us a feedback and five-star rating! It's fantastic that the resume editing process was easy. We're delighted that our platform was fast and reliable. We remain committed to providing tools and services that help make the career journey smooth.
All the best,
Resume-Now Support Team.
Very simple and great site for your…
Very simple and great site for your resume.
23 May 2026
Unprompted review
Reply from Resume Now - AI Resume Builder
Hello,
We extend our sincere gratitude for your valuable review! It makes us glad to see that our platform was a simple and effective tool for your resume needs. It's truly rewarding to know that our service met your expectations, and we appreciate you choosing us to support your professional journey.
Warm wishes,
Resume-Now Support Team.
Great App and Reasonable Payment
It was really easy to use the app.
Unfortunately, I cannot afford to continue with payments.
Suggestion. Create a one-off payment.
Also expand for other places in the world that use CVs.
Thank you.
23 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for taking the time to leave us a review. It's great that you appreciated our platform's ease of use. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us at customerservice@resume-now.com should you wish to explore any current special offers that may be available. Your feedback is appreciated, as it helps us to continuously improve and provide better services to our valued members.
Best regards,
Resume-Now Support Team.
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you found it easy to build up your resume using our platform. Structuring a seamless and straightforward process so you can design a high-quality document without any hassle is exactly what we aim for. We are glad we could assist you in this step of your professional journey, and we wish you absolute success in your upcoming job search.
Sincerely,
Resume-Now Customer Service Team.
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you had a good experience with our platform while you needed it. Providing an effective tool that fulfills your immediate goals during a job search is a main priority for us. We fully understand that you no longer require the service now that your documents are complete. Should you ever decide to take the next step in your professional journey in the future, we will be right here to assist you again. Our team sends our best wishes for great success in your career.
Sincerely,
Resume-Now Customer Service Team.
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you found our platform just fantastic and very user friendly. Delivering an intuitive, smooth experience that takes the stress out of document creation is precisely what we focus on every single day. Your high satisfaction motivates our entire team, and we send our best wishes for incredible success in your career.
Sincerely,
Resume-Now Customer Service Team.
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you are completely happy with the service and rated us so highly. Providing a top-tier experience that genuinely helps you move forward in your professional journey is what we always aim to achieve. Your excellent rating brings great joy to our team, and we send our absolute best wishes for your future career success.
Sincerely,
Resume-Now Customer Service Team.
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you are completely satisfied with our good services and found the template creation highly suitable for your needs. Tailoring our designs to fit your professional background seamlessly is a top priority for us. We truly appreciate your positive feedback, and we send our best wishes for your continued career success.
Sincerely,
Resume-Now Customer Service Team.
Good tool
Good advices, formats and templates.
User friendly adn easy to modify existing resumes.
Only downside is the expensive subscription.
23 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for sharing your thoughts with us. We are thrilled to know that you found our platform to be a good tool, and that you enjoyed our formats, templates, and helpful advice. Knowing that you found the system user-friendly and easy to use when modifying your existing resumes is exactly what we strive for.
We understand that budgeting for a subscription can be challenging, and we take note of your feedback regarding the cost. While we offer our services through a subscription-based model to consistently maintain our professionally designed templates and document optimization features, we are always trying to improve our offerings to provide the best value without disregarding our customers' needs.
Best regards,
Resume-Now Customer Service Team.
Amazing resume.
22 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you achieved an amazing resume using our platform. Ensuring you can create a high-quality, standout document with ease is the core mission of our service. We are truly glad to see this great result, and we wish you absolute success in your upcoming job search.
Best regards,
Resume-Now Customer Service Team.
Extremely impressive design and…
Extremely impressive design and usability with a wide variety of templates to suit everyone. Very easy to make a perfect resume.
23 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
It is wonderful to know that you found the design and usability so impressive, and that the wide variety of templates met your specific needs. Creating a seamless process to build a perfect resume is exactly what we strive to deliver for every user. Your satisfaction with these formatting options is highly valued, and we send our absolute best wishes for your career success.
Sincerely,
Resume-Now Customer Service Team.
An amazing CV or resume creation tool
An amazing CV or resume creation tool. Just a bit too expensive to mantain monthly. Loved it and came handy when needed.
22 May 2026
Reply from Resume Now - AI Resume Builder
Hello,
Thank you for sharing your thoughts and for your wonderful feedback. We are absolutely thrilled to know that you found our platform to be an amazing CV and resume creation tool, and that it came in handy right when you needed it.
We strive to provide valuable and impactful services, and knowing that you loved the experience means a lot to us. At the same time, we completely understand your concerns regarding the ongoing monthly cost. We know that budgeting for a subscription can be challenging, and we always aim to balance the advanced, professionally designed templates and document optimization features we offer with our customers' financial needs.
Best regards,
Resume-Now Customer Service Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.