Restream Reviews 

504
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting exceptional customer support and reliable professional assistance. Customers warmly praise the dedicated support staff for being extremely friendly, highly knowledgeable, and always accessible around the clock to successfully resolve any unexpected technical difficulties that might suddenly arise. People frequently note that the digital platform is exceptionally easy to navigate while customer service response times remain remarkably fast during urgent broadcast situations. Consumers deeply appreciate the quick, highly effective solutions provided by real agents during critical streaming moments, making their overall daily experience completely seamless and entirely stress-free.

What people talk about most

Customer service

People report positive experiences with customer service, consistently praising the quick response times and... See more

Staff

Users describe positive interactions with staff, frequently highlighting the team's responsiveness, patience,... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the reliable streaming... See more

User experience

Reviewers express great satisfaction with the user experience, highlighting that streaming to multiple... See more

Response time

Consumers find response time to be exceptionally fast, expressing great satisfaction with the rapid support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not even a paying user of their platform and they gave live on-demand support with an actual person. This is unheard of in tech. I literally have only a few bots following me - these guys are seri... See more

Company replied

Rated 5 out of 5 stars

The ease of access to support is amazing and the speed of help to resolve all our issues was incredible. Really know that no matter what is happening there is someone moments away to walk us through... See more

Rated 5 out of 5 stars

SOOOO grateful for this support! Thank you for being available for us after hours-- when we needed it. We have a big broadcast event tomorrow with high stakes and it means the WORLD to be able to ha... See more

Rated 5 out of 5 stars

Restream customer support is, no exaggeration, the best tech support I've ever received from any company, and I've worked in the IT industry for 40 years. All the support staff I've dealt with have be... See more

Company replied


Company details

  1. Software Company
  2. also in
  3. Media Company
  4. Video Editing Service

Written by the company

Restream helps content creators produce high-quality live videos with ease. Whether you're a business, church, gamer, or podcaster, you can stream on Facebook, YouTube, X, Twitch, your own website, and much more at the same time. With Restream, you can run live interviews, announce company news in real time, host live shopping events, record podcasts, broadcast offline concerts and conferences, conduct Q&A sessions, demo products, or stream gameplay. Our most beloved tools? A multistreaming plugin for software like OBS, web-based studio, pre-recorded streaming, live guest invites, video clip trimming, QR codes for live sales, and multi-chat. Join 6M+ streamers who trust Restream to amplify their live presence across all channels.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

504 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(504)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service, even with refunds!

When I canceled my Restream subscription, I didn’t realize that I had an AI service activate. I was charged for the AI subscription and wrote for a refund. I received a prompt reply and the associate thoroughly explained the situation with care so that I would understand what happened, and then, I was assisted with getting a refund. The communication was fast and friendly. I recommend the service and will keep Restream top of mind for my future needs.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I spent a very long time trying to find…

I spent a very long time trying to find the cause of the problem because I had to use a translator to exchange questions and answers, but I am incredibly grateful that you persistently found it for me. Now, if the same issue arises in the future, I will be able to respond much faster. I sincerely thank you. I would like to thank Stephen once again for his help for such a long time.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the one that just works. Its good product from a strong team.

This is the one that just works and that's why I bought it. Glad I did.

Pros from a human streamer:
- ease of use is major, especially for guests.
- pre-recorded streams when used tactically are a powerful tool, they make it easiest
- the stream relay makes it so that I can get to 5 channels (at my tier) while only broadcasting out 2 streams (vertical, horizontal) - for someone like me, maybe you, with non-fiber internet, this is a"can't live without" feature
- integration into OBS is seemless, preferred for me
- web portal is actually good, best for guests, old people can use them and make them work easily (easier than zoom)
- team is actually really responsive and cares. I trust them

Cons:
- web portal is limited currently in layout- this is a con for me, if you're in tech or biz this is likely a blessing (has been when I've used in tech world applications)
- price jump is steep if you need a single feature at single creator level between lower and higher tiers - I wanna pay more money, meet me in the middle pls!
- Im searching for more. I honestly like the product a lot.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

Restream is a fantastic service with even better customer support. AI clip generation can be funny sometime and when things go wrong, Restream support was there to help me resolve my issue.

25 April 2026
Unprompted review

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