Mat was very helpful in choosing the right powered respirator for my needs. He went above and beyond to ensure the carrier delivered correctly to my property. The ordering process was both quick and s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... See more
Excellent service from Respiratory Shop. They were extremely helpful, knowledgeable, and made the whole process straightforward. They took the time to answer all my questions and provided great advice... See more
Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again... See more
Company details
Information provided by various external sources
Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...
Contact info
Back Lane, TN21, Cross in Hand, United Kingdom
- respiratorshop.co.uk
4.8
Excellent
373 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Phone to check items are really in stock
You advertised the items as in stock for delivery.
Sadly it turned out you didn't have stock.
You said that the actual supplier had an issue you were unaware of at the time and the items were delayed for weeks. We had to buy an additional spraying helmet from another supplier in order to keep working whilst waiting for delivery of the order we placed with you.
4 June 2024
Reply from Respiratorshop
As per the email that was sent regarding this particular product, the manufacturer had recently changed their manufacturing software system. Issues with this heavily impacted both manufacturing and delivery as they were unable to manufacture. The product went from being available to immediately unavailable. Their issue has now been addressed and their deliveries are moving back to normality. This product is normally shipped within 1-2 days.
Great service
Great service - next day delivery of quality products. Very helpful on the phone and advised me on a more suitable product
15 May 2024
Good well fitting masks
My masks arrived promptly and are just what I needed. They fit well having a good soft rim around the face to help keep anything out.
14 May 2024
Parcel was damaged when received.
Parcel was damaged in transit, spoke to the team this morning and have been promised a replacement within 24hrs.
Excellent service.
Would highly recommend
2 May 2024
Excellent
Excellent. Helpful advice, goods arrived next day. Pleased to have a reliable new supplier for respirators.
1 May 2024
Damaged item replaced quickly
Item was damaged in transit. Respiratoreshop responded to my email immediately and a replacement item has been promised. So far very good service.
30 April 2024
Excellent service with very quick…
Excellent service with very quick delivery. Will definitely be using again. Thanks!
17 April 2024
Quick delivery and great product
21 March 2024
Easy ordering.
Easy ordering.
Great delivery time next day.
No problems at all.
Would highly recommend.
will definatley use again
19 March 2024
Small holes in filter wrappings
Delivered correct order promptly. However, there were some small holes in the wrappings that my face mask filters were contained in. This matters because they are has mask filters with carbon that absorbs the surrounding air.
7 March 2024
Excellent Customer Service
Took the time to contact me regarding the order I placed to make sure I got what I needed.
17 January 2024
Very fast service
Very fast service. The features of the masks were explained well on the site so I felt informed of the best product for my needs. I received an unexpected upgrade to my order which was welcome.
27 February 2024
Great customer experience
Product is exactly what we ordered and was delivered in timely manner.
21 February 2024
Very quick delivery and arrived in good…
Very quick delivery and arrived in good condition
31 January 2024
No hassle ordering and fast dispatch and delivery
It was easy to find what I needed on the website, no problems with making the payment and the order arrived super quick
22 January 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.