Resins Direct Reviews 250

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since... See more

Rated 5 out of 5 stars

Just finished applying the last coat (the colour/wear coat). Looks very high quality stuff. Definitely needs a heavy duty mixer. Coverage (on a newly concreted floor) was slightly better than sta... See more

Company replied

Rated 5 out of 5 stars

I am pleased with the hd self levelling compound, it was straight forward to lay and looks good. I did find that it sets a lot faster than anticipated even though the floor was dampened before start... See more

Company replied

Rated 1 out of 5 stars

After reading good reviews decided to purchase. on receipt of the paint was extremely disappointed to find only two and a half litres in a five litre tin. on using the paint was disappointed again tha... See more

Company replied

Company details

  1. Paint Manufacturer

Written by the company

Resins Direct was established as a small sole-trader back in 2015 and has since been trading as a successful, growing partner for many of our customers and clients. Supporting your business and your businesses profitability by supplying quality floor coatings and repairs at an economical rate. With our team of trained & experience staff, we always look to process your orders speedily and, of course, we offer a full technical support service to ensure you apply the products correctly and answer any questions you may have along the journey. Our product range is manufactured largely in the UK and with our stringent quality process we aim to continuously support, quality, tried and tested materials.


Contact info

3.1

Average

TrustScore 3 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

First time I have purchased from this…

First time I have purchased from this company & absolutely terrible. After paying for next day delivery, 3 days later still not got, so called multiple times to cancel order and emailed 5 times. Since now they have not got back to me. Delivery turned up 3 weeks later at the billing address not the site address!. Delivery was refused and not still no reply regarding refund !

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Super quick dispatch and deliver

Super quick dispatch and deliver, very happy customer

16 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Garry,

We are delighted to hear that you were pleased with our service. Thank you for taking the time, to share news of your positive experience, with us.

Regards,
Resins Direct Team

Rated 5 out of 5 stars

Delivery was very quick very impressed…

Delivery was very quick very impressed allowed me to get on with the job in hand without delay

14 September 2021
Resins Direct logo

Reply from Resins Direct

Thank you for you recent review. We are delighted that you are pleased with our service. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards - Resins Direct Team

Rated 5 out of 5 stars

All round great company

Great advice, quick delivery, good communication and an easy to use product.

13 September 2021
Resins Direct logo

Reply from Resins Direct

Thank you for your recent order and positive review Jason. We are pleased to hear that you were happy with the service. If you have any pictures of the product installed, that you would like to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards - Resins Direct Team

Rated 5 out of 5 stars

Excellent service and a really good…

Excellent service and a really good product

12 September 2021
Resins Direct logo

Reply from Resins Direct

Thank you for you recent review Jennifer. We are delighted that you are pleased with our service and Driveway Paint. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct.

Best Regards,

Resins Direct Team

Rated 5 out of 5 stars

Great knowledgeable service

Ben at resin floors direct made the process so simple and answered all the questions I posed. Really good service and prompt delivery

12 September 2021
Resins Direct logo

Reply from Resins Direct

Hi Joe,

Thank you for taking the time to post your positive review. We will certainly pass your thanks on to Ben. We are very pleased to hear of your positive experience with our business and look forward to being of service to you in the future.

Regards,

Resins Direct Team

Rated 2 out of 5 stars

The resin went off within 5 minutes

The resin went off within 5 minutes. I emailed and got nor response

12 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Cara,

Thank you for your recent order and for providing us with feedback. We will contact you directly to discuss this matter.

Regards,

Resins Direct Team

Rated 5 out of 5 stars

Excellent service

We had a bit of a problem with the first batch, but Resins Direct quickly sent replacements which were fine. Excellent service.

10 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Jeanette,

Thank you for providing feedback on our products and service. We are glad that we were able to sort the concerns that you had and that you were impressed with our service. We look forward to being of service to you in the future.

Regards,

Resins Direct Team

Rated 5 out of 5 stars

Very quick delivery and product is easy…

Very quick delivery and product is easy to use. The red looks very smart on our slabs. Hopefully, it will stand the test of time.

8 September 2021
Resins Direct logo

Reply from Resins Direct

Hi Pauline,

Thank you for taking the time to provide us with your feedback. We are pleased that you are happy with our service and are confident that you will we be pleased with the long lasting effect of our Driveway Paint.

If you have any pictures of your project, please feel free to share them with us, by sending them to info@resins.direct.

Best regards,

Resins Direct Team

Rated 5 out of 5 stars

This paint system is absolutely superb

This paint system is absolutely superb. Apart from looking good on completion there are other advantages of using this paint. Every one with block paving knows of the regular maintenance requirements of either pressure washing (or scrubbing out with a special wire brush) the weeds that accumulate in the joints of block paving, and of course cleaning of the paviors themselves along with purchasing kiln dried side to finish off
In my case I used the power washer then I sprayed a mixture of weed killer in all the joints before using the paint and ensuring that the paint filled the joints.
Result - no more back breaking work for a slight increase in maintenance costs.

8 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Mr Roberts,

Thank you so much for your comments. It is brilliant to hear that you liked the service and product that you ordered from us. We look forward to working with you again.

As a supply only business we don't often get to see the product in action so if you would be free to share some pictures we would love to see them. If you could, please send them to sales@resins.direct.

Best regards,
Resins Direct Team.

Rated 5 out of 5 stars

So far so good

I was given very helpful advice. My order arrived on time as expected. Have not yet applied the product so can’t comment about that yet.

7 September 2021
Rated 5 out of 5 stars

Product delivered next working day as…

Product delivered next working day as promised with excellent packaging to ensure no damage or leakages.

6 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Jamie,

Thank you for your review and comments. We really appreciate customer feedback and we trust that the product work well for you. We look forward to doing business with you again soon.

Regards,

Resins Direct Team

Rated 5 out of 5 stars

Concrete Resin

Easy to order
arrived next date
excellent product
Would advise mix in small batches rather than a few larger ones

6 September 2021
Resins Direct logo

Reply from Resins Direct

Hi Chris,

Thank you for your positive review, it's great to hear! If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards -

Resins Direct Team

Rated 5 out of 5 stars

Fab company quick service and fantastic…

Fab company quick service and fantastic product defo buying from them again 👍

3 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Paul,

We appreciate your comments and are glad that you were pleased with our products and service. If you have any pictures of your project, that we are free to share, please send them to sales@resins.direct

Regards,
Resins Direct Team

Rated 5 out of 5 stars

Excellent advice and customer service

Excellent advice and customer service, nothing was too much of a problem. Can highly recommend the concrete crack filler, the repair is better than the surrounding floor !!

3 September 2021
Resins Direct logo

Reply from Resins Direct

Hello Matt,

Thank you for your comments. It is brilliant to hear that you liked the service and product that you ordered from us. We look forward to working with you again.

As a supply only business we don't often get to see the product in action so if you would be free to share some pictures we would love to see them. If you could, please send them to sales@resins.direct.

Best regards,
Resins Direct Team.

Rated 5 out of 5 stars

Clear resin for wooden floor

We bought the clear resin for our wooden floor., After sanding, it applied easily and dried quite quickly and has left a beautiful sealed floor. We would thoroughly recommend the product

28 August 2021
Resins Direct logo

Reply from Resins Direct

Hello Allison,

We are so pleased to hear that you had a great experience with our products and services. If you have any pictures of the products installed, that you would be free to share with us, we would greatly appreciate it. Please email them to sales@resins.direct

Best Regards,

Resins Direct Team

Rated 5 out of 5 stars

Delivered faster than expected

Delivered faster than expected, did the job perfectly, very happy!

23 August 2021
Resins Direct logo

Reply from Resins Direct

Hi Paul. Thank you for taking the time to post your positive review - We very much appreciate it. Please feel free to let us know how you got on with the product.

Regards,

Resins Direct Team

Rated 5 out of 5 stars

Excellent Company

I found Resins Direct an excellent and professionally sound Company , Ben was very helpful in all aspects of our dealings and and provided us with a very competitive quotation and delivery was on time too

16 August 2021
Resins Direct logo

Reply from Resins Direct

Hello Stewart,

We appreciate your comments and are glad that you were pleased with our products and service. We are always striving to improve so if you have any comments, or, If you have any pictures of your finished project, that you are free to share, please send them to sales@resins.direct.

Warm Regards,
Ben - Resins Direct Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look