Reservation Key is vital to our small resort business. John and his team are hands-on and always willing to answer questions, assist if there is an issue, or implement feedback and suggestions when fe... See more
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I love Reservation Key. John and his team respond quickly when I forget how to do things. They've expertly solved several problems I had in switching methods of payment processing just recently. I'm... See more
I wish there were more stars. Fantastic company. Really good about getting back with you should there be questions. the folks that operate this company are also very patient. And for everything that t... See more
Our monthly subscription jumped from $40 to $71 without explanation, and if it wasn't such a process I would have changed companies. Also, it would be a great asset if we could link our in-house rewar... See more
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Company details
Information provided by various external sources
Online Reservation Software, Hotel Booking Online, Booking Engine, Powerful & Affordable, ReservationKey, online reservation system software, reservationkey
Contact info
United States
- reservationkey.com
An Easy Platform to Navigate!
I have been using ReservationKey for a few years now and have been very satisfied.
The only place I would like to see is improvement is with their mobile presence and being more mobile friendly.
I have also done my best to coordinate my theme colors with my website colors. If the #colors could be a little easier to identify it would make this process easier.
With that said, the major use of this website is very well done.
5 December 2019
Unprompted review
I'm a big fan
I'm a big fan. It has a lot of layers and capabilities, and is very "visual" which I love. There are small things I'd like to tweak, but I could say that about any program. Their customer service is very good--fast and mostly efficient.
4 December 2019
Unprompted review
Best Reservation system anywhere
This has been the best and easiest reservation software I have ever used. Reservationkey brought my small little rental business from 0 to 100 mph overnight. With Reservationkey I now can make money while I sleep. Nothing like going to bed and waking up in the morning seeing paid reservations waiting for you.
4 December 2019
Unprompted review
Very intuitive reservation system
Very intuitive reservation system. The programmers are always looking for ways to improve the service. We can't say enough good things about John and his team.
3 December 2019
Unprompted review
Our monthly subscription jumped from…
Our monthly subscription jumped from $40 to $71 without explanation, and if it wasn't such a process I would have changed companies. Also, it would be a great asset if we could link our in-house rewards program through the site somehow. After inquiring, I found we are not able to do so.
3 December 2019
Unprompted review
Reply from ReservationKey
Thanks for the feedback Shelly. We've replied via direct message.
We've been beyond happy with the…
We've been beyond happy with the services, opportunities and response rates of what Res-key does. We've been more than happy to share with other innkeepers why Res-Key is the reservation service to incorporate with any business!.
THANK YOU!
3 December 2019
Unprompted review
Very reliable platform
Very reliable platform. I really rely on its instant availability. Great service.
3 December 2019
Unprompted review
Highly recommended
Great software! Never had any issues with double bookings.
3 December 2019
Unprompted review
Have used them for several years
Have used them for several years. They always respond to issues that sometimes arise and keep up with tech changes and possibilities.
3 December 2019
Unprompted review
ReservationKey has been excellent
ReservationKey has been excellent! I find the system easy to use and trust the booking experience to please my guests. Thank you for all you do!
3 December 2019
Unprompted review
Really like working with John
Really like working with John. Honest company and they really help you when you need it! Highly recommend! I would give them 6 stars!
3 December 2019
Unprompted review
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