Aside from not knowing about the bar situation everything was wonderful:) stayed here for about 6 days and the front desk lady Brandi was my absolute favorite part of the entire experience. She was th... See more
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ReservationDesk.com is a leader in hospitality and travel, recognized by top brands across the industry. We make booking travel simple, offering a wide range of hotel options at competitive rates through trusted partnerships with multiple providers. As an online travel agency, our user-friendly platform gives travelers access to deals at over 200,000 hotels worldwide, delivering a secure reservation experience from search to confirmation. What sets us apart from other companies in the industry is our unwavering commitment to customer satisfaction. Our 24/7 support team is always available to answer questions, assist with bookings, and provide support at every step of the process. Whether you're planning a business trip, a family vacation, or a weekend escape, ReservationDesk.com is here to prioritize a personalized, reliable, and secure booking experience for every traveler.
4700 W Daybreak Parkway, Suite 100N, 84009, South Jordan, United States
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web site is very user friendly and easy to use. Quick reservation confirmation as well.

Reply from ReservationDesk.com
Called reservation desk.com thinking it was the motel itself. 5 minutes after i got off the phone I got an email from them with roughly $200.00 additional charges that were not mentioned in my booking call. I called them back instantly and was told since he saw i had just booked it 10 minutes ago they would cancel it and i would get a call back within a half hour. after not getting a call I called back. Now they are telling me it will take 3-5 days for a review. 5 days later they are telling me it can take 10 days. 12 days later they are telling me it needs to be looked at again and to give them a few more days. I called the motel and they told me the agent from Reservation.com hung up on them when they told him it was Reservation. com error.Total ripoff company.

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Did everything in line so can’t really help.

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The room and the hotel on general were very nice. The staff was a bit somber. Not actually unfriendly but not really inviting. I was disappointed that a $280 reservation did not include breakfast. The next day a wonderful breakfast was provided at Super 8.

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The reservation software was extremely user friendly.

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I told them that online I could get the room for $274 with fees and taxes, (damage deposit was $200), they said that they would only charge me $100 for the deposit, and the room would be $359, so total would be $459, not $474 like it would be online.. I wasn't fully thinking and booked it, not knowing that they really screwed me for $85

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The information necessary to book was all there and could be read quickly. It took no time at all to book. Good job.

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The site is easy to navigate when I do not have time to call the hotel directly.

Reply from ReservationDesk.com
I had to be there for an extended stay because my father was not doing well, and I did not know how long I would actually be staying, but they worked with me and were very accomodating and sensitive to my needs. I would definitely stay there again. It was also a beautiful setting in a residential area

Reply from ReservationDesk.com
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