Rescuemycar.com Reviews 

27,860
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,793 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value, noting competitive prices and good coverage. Many find the website straightforward and easy to use. Reviewers consistently highlight the great service, often commending the friendly, helpful, and professional staff, contributing to a positive overall user experience. However, some customers noted that renewal prices could be significantly higher than initial quotes, often requiring negotiation. A few people also mentioned limitations in policy coverage, experiencing unexpected additional costs for recovery beyond certain distances or for specific equipment, leading to frustration about perceived hidden exclusions.

What people talk about most

Price

Customers had positive experiences with price, often highlighting great and competitive pricing for breakdown... See more

Service

Customers consistently note positive experiences with service, often highlighting the easy purchase process,... See more

User experience

Consumers find the user experience to be positive, frequently highlighting the website as quick, easy to use,... See more

Staff

People report positive experiences with staff, often describing them as polite, friendly, and efficient.... See more

Website

Reviewers consistently express satisfaction with the website, highlighting its ease of use and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick easy website to use. Appears good value in relation to other breakdown companies and an incentive of a £5.00 gift card as I used someone else's reccomendation. Although I have heard no more rega... See more

Rated 5 out of 5 stars

Doing well - quick response by email to my questions; also little things like lost keys, flat tyres, wrong fuel all covered whereas other companies often don't as standard. Not so well - trying to ch... See more

Rated 5 out of 5 stars

We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you c... See more

Rated 5 out of 5 stars

I found Rescuemycar.com very easy to navigate and found the ideal breakdown cover for myself. Signing up was very straight forword and payment easy to make. The price of the breakdown cover was great... See more


Company details

  1. Insurance Agency

About Rescuemycar.com

Written by the company

Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.

Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.

With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.

We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.

We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.


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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

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Asks customers to review

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4.6

All reviews

(27,860)

1,692 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i came off my motorbike and injured…

i came off my motorbike and injured myself. the bike was damaged but still rideable although i was not able to ride it due to injury. when i contacted yourselves to request assistance i was told i was not covered as it was myself that was injured and not the vehicle.

3 June 2026
Rescuemycar.com logo

Reply from Rescuemycar.com

Hi Bruce,

Thank you for your review, and I’m really sorry to hear about your accident, I hope you’re recovering well.

From what you’ve described, your policy provides cover for accident damage to the vehicle, but it does not include a chauffeur service. If you haven't done already it may be best to email our complaints team for them to investigate. The email address for them is customerrelations@pib-insurance.com.

Kind regards
Rescuemycar.com

Rated 5 out of 5 stars

Thankyou so much this was so easy to do…

Thankyou so much this was so easy to do on website nice and simple and fantastic price worth every penny I now have my car and motorcycle with them , all the others are so expensive and make things so difficult, well done Rescuemycar and hopefully be with you a long time coming 👍👍👍👍👍👍👍👍

10 June 2026
Rated 4 out of 5 stars

Good efficient service on the phone.

I was offered a discount off the original quote. The two people l have spoken to on the phone recently have been very pleasant and helpful. When l came to pay, the lady took my card details instead of putting me through to the automated payment, because l sometimes find that doesn't work.

10 June 2026
Rated 1 out of 5 stars

had to pay 300 to get my car rescued after paying for the insurance

broke down, had to pay as it wasn’t an “emergency”

29 May 2026
Rescuemycar.com logo

Reply from Rescuemycar.com

Hi Smith,

Thank you for taking the time to leave us a review.

I am sorry to hear you are unhappy with our service. If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.

Kind regards
Rescuemycar.com

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