Rescuemycar.com Reviews 

27,897
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,793 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent value, noting competitive prices and good coverage. Many find the website straightforward and easy to use. Reviewers consistently highlight the great service, often commending the friendly, helpful, and professional staff, contributing to a positive overall user experience. However, some customers noted that renewal prices could be significantly higher than initial quotes, often requiring negotiation. A few people also mentioned limitations in policy coverage, experiencing unexpected additional costs for recovery beyond certain distances or for specific equipment, leading to frustration about perceived hidden exclusions.

What people talk about most

Price

Customers had positive experiences with price, often highlighting great and competitive pricing for breakdown... See more

Service

Customers consistently note positive experiences with service, often highlighting the easy purchase process,... See more

User experience

Consumers find the user experience to be positive, frequently highlighting the website as quick, easy to use,... See more

Staff

People report positive experiences with staff, often describing them as polite, friendly, and efficient.... See more

Website

Reviewers consistently express satisfaction with the website, highlighting its ease of use and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick easy website to use. Appears good value in relation to other breakdown companies and an incentive of a £5.00 gift card as I used someone else's reccomendation. Although I have heard no more rega... See more

Rated 5 out of 5 stars

Doing well - quick response by email to my questions; also little things like lost keys, flat tyres, wrong fuel all covered whereas other companies often don't as standard. Not so well - trying to ch... See more

Rated 5 out of 5 stars

We have been with RMC for a few years and always find them to be competitive. We have called them out on a couple of occasions without any problems and it is easy to speak to a real person when you c... See more

Rated 5 out of 5 stars

I found Rescuemycar.com very easy to navigate and found the ideal breakdown cover for myself. Signing up was very straight forword and payment easy to make. The price of the breakdown cover was great... See more


Company details

  1. Insurance Agency

About Rescuemycar.com

Written by the company

Get breakdown membership with unlimited call outs on all Rescuemycar.com policies.

Our Defaqto rated UK Breakdown Membership provides one of the highest quality offerings on the market.

With a Trustpilot review score of 4.6 out of 5 from over 25,000 reviews and classed as 'Excellent', our in-house contact centre provides our customers with a professional and efficient service 24/7, 365 days per year.

We utilise a national network of over 4,000 breakdown recovery operators, which often results in faster response times, as the agents have greater knowledge of the local area.

We cover cars, vans, motorbikes and electric vehicles as well as offering European Breakdown Cover as an optional extra and multi-vehicle policies.


visit the website

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(27,897)

1,719 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found Rescuemycar.com very easy to…

I found Rescuemycar.com very easy to navigate and found the ideal breakdown cover for myself. Signing up was very straight forword and payment easy to make. The price of the breakdown cover was great for someone on a tight budget. I was with another company but it got too expensive for what i needed and when i found that Rescuemycar i was very happy with the service i've received so far

7 July 2026
Rated 5 out of 5 stars

Excellent pricing

Excellent pricing , easy to use. Not called on them as of yet ,( hopefully I don't), but was recommended by family to me, who have called on their service

12 July 2026
Rated 1 out of 5 stars

AVOID this company is a SCAM!!

AVOID this company is a SCAM!!
They wouldn't come and sort my flat tyre as I didn't have a puncture repair kit. I was left stranded alone 12 miles from home. I bought breakdown insurance to avoid an unsafe situation like this. I was failed. They have ripped me off. AVOID !!

9 July 2026
Unprompted review
Rescuemycar.com logo

Reply from Rescuemycar.com

Dear Jane

Thank you for taking the time to leave us a review.

I am sorry to hear you are unhappy with our service. If you would like us to look into this further for you then please send in the details to customerrelations@pib-insurance.com.

Kind regards
Rescuemycar.com

Rated 3 out of 5 stars

Too early to be asked to review

Since I have only just taken out the policy, I find it odd that I am being asked to write a review that says anything meaningful.

3 July 2026
Rescuemycar.com logo

Reply from Rescuemycar.com

Hi Tim,

Thanks for your review.

We invite reviews early so customers can share their first impressions of buying and setting up the policy, but you’re very welcome to update your review later based on any experience of using the service.

Kind regards
Rescuemycar.com

Rated 3 out of 5 stars

So many caveats with your cover.

So many caveats with your cover.

2 July 2026
Rescuemycar.com logo

Reply from Rescuemycar.com

Hi Carl,

Thanks for your feedback. Our cover does have terms and limits, if you have any questions please contact our customer care team on 01423 535 795.

Kind regards
Rescuemycar.com

Rated 5 out of 5 stars

The website was straight forward and…

The website was straight forward and easy to use. The only downside was that it wouldn't accept my card so I had to call the company to make payment. BUT the chap I spoke to was very kind and helpful and helpful had a lovely personality.

4 July 2026

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