Reprise Financial Reviews 

25,949
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Loan Agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.7

All reviews

(25,949)

7,286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, very efficient and helps quickly

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for taking the time to share your positive experience with us!

Rated 1 out of 5 stars

This company doesn't know their left…

This company doesn't know their left hand from their right hand. They tell you the loan is approved and then make you upload the pictures and the docs. and then lead you on to tell you unfortunately you don't qualify.
Such a scam, BEWARE!

20 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

Patrick - thank you for your feedback. As you may be aware, we record all of the conversations with our agents to ensure the quality of the service our customers receive. In reviewing those calls, none of our agents indicated you were approved and all were consistent in their communications with you. Rather, they communicated we needed to review your documents and calculate your income. Our agent did exactly that on the call with you and confirmed the calculation of income on the call with you. If you would like to discuss further, please don't hesitate to call our customer advocacy number at 833-731-3178.

Rated 4 out of 5 stars

Wylania made the process very easy and…

Wylania made the process very easy and helped me every step of the way. Her customer service was impeccable.

21 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

New Loan

It was easy to apply online & all representatives, were very friendly, helpful, & professional, in helping me with my loan process.

16 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so happy to hear that you had such a positive experience with us!

Rated 5 out of 5 stars

Very positive experience

This loan has helped me gain control of my finances and get back on track while helping me build my credit over time - it was super easy and everyone I spoke to was so helpful

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with us! Thank you for sharing your kind words and feedback.

Rated 5 out of 5 stars

Customer service was very good

Customer service was very good and on top of that good rates and a willingness to explain what was happening with my application

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so happy to hear you had such a positive experience with us! We appreciate you sharing your kind words and feedback.

Rated 5 out of 5 stars

Tracy Lincoln was exceptionally…

Tracy Lincoln was exceptionally efficient in handling my loan process. I would do again.

21 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us!

Rated 5 out of 5 stars

5 stars

Absolutely happy

16 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

Very patient customer service

Very patient customer service. Helped me through the entire process, and I know it wasn’t easy

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are glad to hear you had a positive experience! Thank you for sharing your feedback with us.

Rated 5 out of 5 stars

Customer Service stayed on the phone…

Customer Service stayed on the phone over an hour helping me get things right. Thank you very much!

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so glad to hear you had such a positive experience with our customer service team! We appreciate you taking the time to share your feedback.

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