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Company details

  1. e-Commerce Service
  2. e-Commerce Solution Provider
  3. Online Marketing Agency
  4. Video Conferencing Service

Information provided by various external sources

➥The first live chat in your messenger. Connect the live-chat for the site from Re:plain! Created for those who need customers, not data.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

Easy to install, highly configurable, excellent value for money

I have been using Re:Plain for a while now and found it very, very good in terms of ease of installation and ability to operate via WhatsApp/Telegram/Messenger etc.

The free version is pretty generous and the add-on pricing structure means you only pay for services when you nee it.

Support has been responsive when required and the developer seems to not be resting on his laurels with new features added and in the pipeline.

Previously used SnapEngage for a lengthy period and also tested Drift. This is actually astonishingly good value by comparison.

5 November 2022
Unprompted review
Rated 5 out of 5 stars

I love it!

I love Re: Plain! They are truly innovative and offer a great product. I do recommend they change their name to something more simple and related to chat help- it's a bit hard to understand and type. But the product is amazing!

20 November 2021
Unprompted review
Rated 5 out of 5 stars

The best live chat widget

This is the best live chat widget I ever used! Waiting for Slack integration and attachments!

18 January 2019
Unprompted review
Replain logo

Reply from Replain

Thanks a lot! The Slack will be in a 2 month, attachments - by the middle of February! 🖖

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