Easy process, with more than adequate instruction. My glasses were returned in a purpose built, safe package, in perfect condition. It took less time than advertised. There were a number of process up... See more
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Review summary
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I've used many online lens replacement companies and honestly have found them all to be quite good. But Replacement Lens Express is the cream of the crop! Their progressive "RLE HD" lenses with the in... See more
Company replied
I compared RLE’s products and prices to four other providers and found them to offer higher quality lens options for much less than the top two competitors. I’d never ordered lenses online before (use... See more
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Company details
About Replacement Lens Express
Written by the company
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.
Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.
Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.
Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Contact info
4.7
Excellent
600 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My vision is crisp using these replaced…
My vision is crisp using these replaced lenses.
5 February 2025
Reply from Replacement Lens Express
HI Claudia,
Thank you for taking the time to leave us such a wonderful review of your recent purchase with us. We are thrilled to hear that you love your new lenses! We thank you again for choosing RLE for your new prescription lenses and look forward to seeing you again.
Sincerely,
Jennifer
Great Work…
I sent in frames for replacement lenses and close to a week later, I was wearing my new glasses. Thanks!
31 January 2025
Reply from Replacement Lens Express
HI Brian
Thank you for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose to shop with us for your new lenses. We look forward to seeing you again soon.
Sincerely,
Jennifer
As promised
5 February 2025
Reply from Replacement Lens Express
HI Brian
Thanks for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose to shop with us for your eyecare needs. We look forward to seeing you again soon.
Sincerely,
Jennifer
Quality product
Fast turn-around. Simple and easy fulfillment process and a quality product.
5 February 2025
Reply from Replacement Lens Express
HI Andrew,
Thanks for taking the time to leave us such a fantastic review of your recent experience with us. We are thrilled that you chose to shop with us for your new lenses. We look forward to seeing you again soon.
Sincerely,
Jennifer
Fast and accurate and affordable
It was an easy process. Price wasn't too expensive. Good quality and didn't break my original glasses.
3 February 2025
Reply from Replacement Lens Express
HI Mohamed
Thank you for taking the time to leave us such a wonderful review of your recent experience with us. We are thrilled that you chose to shop with us and found our process easy and reliable. We look forward to seeing you again soon.
Sincerely,
Jennifer
Reply from Replacement Lens Express
Hi Scott,
Thank you for taking the time to leave us such a wonderful review of your recent experience with us. We are thrilled to hear that you love your new glasses. We look forward to seeing you again soon.
Sincerely,
Jennifer
Reply from Replacement Lens Express
Hi Matthew,
Thank you for taking the time to leave us such a wonderful review of your recent order with us. We are thrilled to hear that you happy with your new lenses. We look forward to seeing you again soon.
Sincerely,
Jennifer
New Lens
Third set of lens replaced for different frames. Good fast service and lens material and focus is much better than lens from Costco.
27 January 2025
Reply from Replacement Lens Express
Hi Robert,
Thank you for taking the time to leave us such a fantastic review of your recent order with us. We are thrilled that you continue to choose RLE for your new prescription eyeglass lenses and that you are happy with our quality and processing times. We look forward to seeing you again soon.
Sincerely,
Jennifer
Reply from Replacement Lens Express
Hi Chelsea,
Thank you for taking the time to leave us such a fantastic review of your recent order with us. We are thrilled that you chose to shop with us for your new prescription lenses. We look forward to seeing you again soon.
Sincerely,
Jennifer
Easy
Easy to order, shipping information was well-communicated and I’d be happy to order from them again!
17 January 2025
Reply from Replacement Lens Express
Hi Albert,
Thank you for taking the time to leave us such a fantastic review of your recent shopping experience with RLE. We are thrilled that you chose to shop with us for your new Ray Ban non-prescription replacement sunglass lenses. We look forward to seeing you again.
Sincerely,
Jennifer
Great customer service
Great customer service, product, and timely delivery. Super respectful and clear website and customer outreach.
6 January 2025
Reply from Replacement Lens Express
HI Andrew,
Thank you so much for leaving us such a fantastic review of your recent order with us. I am thrilled to hear you have received your newly lensed frame and that you are extremely happy with them! It was a pleasure working with and I look forward to seeing you again soon.
Sincerely,
Jennifer
personable experience and excellent work
personable experience and excellent and timely work. I have used RLE for several years and many prescription glasses both standard and prescription sunglasses and have never been disappointed by the quality of the process and finished work.
8 January 2025
Reply from Replacement Lens Express
Hello Marco,
Wow thank you for such a fantastic review of your experience with RLE. We truly appreciate that you continue to choose RLE as your go to prescription eyeglass lens replacement service. I look forward to seeing you again soon.
Sincerely,
Jennifer
Excellent experience
Excellent experience. Easy and quick replacement of my sunglasses progressive lenses.
7 January 2025
Reply from Replacement Lens Express
Hi Rodrigo,
Thank you for taking the time to leave us such a wonderful review of your recent purchase with RLE. We are thrilled that you chose to shop with us for your new Progressive prescription lenses. We look forward to seeing you again soon.
Sincerely,
Jennifer
Reply from Replacement Lens Express
HI Walter,
Thank you for taking the time to leave us such a fantastic review of your recent order. I am thrilled to hear that you have received your new Prescription lenses and that they are a great fit! We are so happy that you chose to shop with RLE and look forward to seeing you again soon.
Sincerely,
Jennifer
I was able to find the exact frames I…
I was able to find the exact frames I had been looking for. Delivery was quick .
31 December 2024
Reply from Replacement Lens Express
HI Donna,
Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled that you chose to shop with RLE for your new eyeglass frame. We look forward to seeing you again soon!
Sincerely,
Jennifer
Reply from Replacement Lens Express
HI Joseph,
Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled that you chose to shop with RLE for your new prescription eyeglass lenses. I am happy to hear that you found out processing times fast and that your new lenses meet your expectations. We look forward to seeing you again soon!
Sincerely,
Jennifer
They handled the lens replacement so…
They handled the lens replacement so well and were so timely with everything
27 December 2024
Reply from Replacement Lens Express
Hi Ryan,
Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled that you chose to shop with us for your new Prescription lenses. We look forward to seeing you again soon.
Happy New Year!
Sincerely,
Jennifer
Wonderful Experience!
There are not enough good things to say about this service. Extremely professional and excellent communication. Helpful in transmitting my exact prescription and pupil measurement.
After a recent change of vision prescription, I had lens replacement with existing frames at my optometrist-the price for progressive lens with anti-glare, anti-scratch, etc. with insurance was $450. Wanting a second pair with my new prescription I sent to lens replacement express and they gave me a similar prescription for only $217. I received the glasses back in less than two weeks. The workmanship is excellent — my ability to see are the same in both eyeglasses… Lens Replacement Express less than half the price! Will definitely use this company again! Outstanding!
20 December 2024
Reply from Replacement Lens Express
Hi Christine,
Thank you for taking the time to review your recent purchase with us. We are thrilled that you have chosen RLE as your go to source for prescription eyeglass lenses. It was my pleasure to help you with your first order. We look forward to seeing you again soon! Take care and have a safe and wonderful Holiday Season.
Sincerely,
Jennifer
the shipping time i was given wasnt…
the shipping time i was given wasnt correct and i had to intervene in order for my order to be shipped.
20 December 2024
Reply from Replacement Lens Express
Good Afternoon Samantha,
Thank you for taking the time to review your recent experience with us. I am sorry to hear that you are not pleased with how long your order took to go through our lab process. I will bring this our lab managers attention so that we can create a system that will notify customers of any longer than normal processing delays. I appreciate that you took the time to leave us a review so that we can take and learn from your valuable feedback.
Thank you again and I hope you have a wonderful New Year.
Best Wishes,
Jennifer
Great Quality, Fast Turnaround
Great quality, fast turnaround. Just sent in another pair of glasses to replace the lenses. So pleased!
19 December 2024
Reply from Replacement Lens Express
Hi Larry,
Thank you for taking the time to review your recent purchase with us. We are thrilled that you have chosen RLE as your go to source for prescription eyeglass lenses. We look forward to seeing you again soon! Take care and have a safe and wonderful Holiday Season.
Sincerely,
Jennifer
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