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Rated 5 out of 5 stars

I really enjoyed shopping at the Prototype Shop. Buying makeup brushes online can be nerve-wracking since you can't try them out first, but all the positive reviews helped confirm my choices. The free... See more

Rated 5 out of 5 stars

The Rephr Brush are designed with precision and versatility in mind. The bristles are incredibly soft yet dense enough to pick up the perfect amount of product without fallout. The design and balanced... See more

Rated 5 out of 5 stars

I buy a lot of brushes. What I love about rephr brushes is while they are beautifully made, and rank high in my collection, I am not too precious with them. Some brushes, while admirable, collect dust... See more

Rated 5 out of 5 stars

Rephr offers an incredible range of makeup brushes with unique and effective shapes/designs. They are so soft! They can shed a little but nothing major that would deter me from purchasing, using or re... See more

Company details

  1. Health and Beauty Shop

Written by the company

rephr designs world-class products by crowdsourcing customer input. through our signature concept store, anyone can get access to our products at reduced prices, as long as they're committed to providing honest feedback. the first product we designed with the community is a collection of natural hair makeup brushes that are handmade in Kumano, Japan.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had problems with this purchase

I had problems with this purchase, my bank contacted me and wanted to stop the purchase as the name of the company seemed to be a fraud. Hence, after I clarified things with the bank I also called rephr, to check if, indeed, the payment went through and I should expect the order, or it was cancelled. The client service representative was VERY VERY helpful, she checked everything and in due time I received the brushes. I really appreciate your products and this encounter reassured me to purchase more products, not only because they are very good, but also because it is a pleasant interaction. Thank you.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Love Rephr

Love Rephr, ease of ordering, delivery is prompt & Concept store is great to try different brushes for a discounted price.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for the opportunity..,

I appreciate the opportunity to use your products at a reasonable price point, so your business model is great. The quality of your brushes was high and I loved the look as well. I did hear about you online, from a French make up artist, who was recommending your products and I am glad I listened to her! Your website was easy to use, so all around it was a great experience. Thank you!

8 October 2024
Unprompted review
Rated 5 out of 5 stars

This company seems to want to constantly improve

This company seems to really care that you are satisfied with their products. The brushes are affordable and well-made. There is a brush for any cosmetic routine and especially good ones for eye makeup because they are petite and defined enough for delicate eye product application. Try the 23 and the 29. You won't be disappointed!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Such a great Shop

Such a great Shop. Afordable brushes and such a good quality. Great customer service and the products arrive very fast. I love it.

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Incredible

By far, a Makeup Artists dream. I have been a Rephr customer since the doors opened and I love everything! Brushes are of the highest quality, the most amazing, thought about brand

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Brushes are really nice

Brushes are really nice. Softly diffuse blush as well as being the perfect size for powdering under the eyes.

Some bristles did shed but that stopped after the second time I washed it.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Top-notch customer service

What makes it a pleasure dealing with Rephr is their excellent customer service. Anytime I have a question or an issue, it's resolved, almost instantaneously. Kathryn is amazing! I would definitely purchase more in the future however, the cost in exchange to Canada is a little high for me. But I definitely recommend these brushes to anyone looking for quality Japanese brushes at a very good price!

8 August 2024
Unprompted review
Rated 5 out of 5 stars

My order was taking too long to process…

My order was taking too long to process at the border. I reached out to rephr and they gave me such a prompt response, in ever had any company respond back in such an efficient manner. They shipped out another one with express delivery at no cost which I received in 3 days. Amazing amazing service

26 September 2024
Unprompted review

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