Repairpartsusa Reviews 

6,592
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 242 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the budget-friendly prices and find that the replacement parts and specialized repair tools are very reliable for fixing various electronic devices. Many people mention that products match online descriptions accurately and usually arrive in great condition alongside helpful installation kits. Some reviewers were not happy with unexpected delivery delays and occasionally receiving incorrect items instead of what they originally purchased. A few other people also felt that certain replacement screens and batteries did not meet quality expectations or drained quickly after being installed.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers praised fast shipping, helpful tool kits,... See more

Quality

People report ambiguous experiences with quality, as customers are heavily divided on their purchases. While... See more

Order

Customers consistently note ambiguous experiences with order, as some reviewers report that everything... See more

Delivery service

Consumers find delivery service to be a mixed experience, with many reviewers praising the fast, cheap... See more

Price

Reviewers highlight positive aspects of price, noting that the items are very budget friendly and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Digitizer came with adhesive and replacement was a bit rough since instructions were not provided. I did have tools from a prior screen change that helped and looked for videos on YouTube to manage. A... See more

Rated 3 out of 5 stars

No one ever answered the phone during business hours. The parts were adequate but not “premium” as advertised.

Rated 3 out of 5 stars

The screen works perfectly fine it just took like 2 weeks to get to my house. In the description it says they will notify you if it’s not in stock or if there are any delays but they didn’t. I had to... See more

Rated 3 out of 5 stars

Quick delivery, however, I did receive an defective product They have not contacted me about a replacement, even though I contacted them several weeks ago.


Company details

  1. Electronics & Technology

Information provided by various external sources

RepairPartsUSA.com is your #1 source for Wholesale iPhone Parts. We offer the lowest prices on wholesale iPhone Parts, iPad Parts, Samsung Parts and More!


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

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3.4

All reviews

(6,592)

238 reviews in the last 12 months

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Rated 2 out of 5 stars

Customer Service Sucks

Shipping was fine for my first order but the issue is I’ve been trying to get in contact with someone. Left numerous voicemails and sent emails and text messages and Nothing has been done. I bought 3 screens and only one worked. I first requested an exchange but still never heard nothing back. I lost business cause I couldn’t use none of the other two screens and I could give my customer an estimate of receiving an replacement

28 February 2026
Unprompted review
Rated 1 out of 5 stars

IPHONE 14 PRO MAX PREMIUM SOFT OLED AND…

IPHONE 14 PRO MAX PREMIUM SOFT OLED AND DIGITIZER GLASS SCREEN REPLACEMENT, is the product that I had ordered from RepairPartsUSA.com, I highly recommend not to buy this product or possibly any other product on their website. The reason why I am writing this is because of the quality from the screen replacement that caused so many issues once installed onto my iPhone 14 Pro Max that made it extremely frustrating since the digitizer did not work and the screen would go black from time to time. I took all the necessary steps, careful disassembly and correct installation. It turned on and looked great once done with the install but about 2 weeks later the screen started to show weird activity of going black and not turning on, to stuttering/ghost input from the digitizer going bad. It would select or click/open apps and numbers on it's down without me touching my screen. I actually got locked out of my phone multiple times due to the digitizer malfunctioning and hitting my unlock with code security feature for opening up my phone. I had to wait 4 hours one to time to unlock my phone when it did that malfunction, iPhone has a built in feature to prevent those trying to access your phone when multiple incorrect security codes are inputed. I tried to contact RepairPartsUSA's customer service support by submitting a claim but they did not respond back to me at all. Other reviewers have said that their customer service is not at all helpful or great on follow ups for problems/issues. So again to save your money I highly recommend to NOT BUY FROM REPAIRPARTSUSA.COM.

24 November 2025
Unprompted review
Rated 2 out of 5 stars

Good products bad customer service!

I have ordered parts from this place for years. Recent order arrived broken. I believe in problems happened during shipping. I paid for 2 day ups shipping and got 9 day usps. I have not been able to reach customer service through any provided way. I ordered a replacement. It arrived great. Still no customer service.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst customer service no response ever

344777R The service I received from this business was horrible I never received my part I was never able to get ahold of somebody to get my part I spent $60 on a replacement screen for my iPhone 12 Pro Max and the customer service was horrible I still am out the money without a part to replace it no one has called me emailed me or texted me and I reached out several times over and over and over without a response horrible horrible horrible customer service I would not shop here again ever or recommend

4 February 2026
Unprompted review
Rated 5 out of 5 stars

This screen worked perfectly

This screen worked perfectly! My screen was cracked for months and I’ve been looking for a screen nonstop and came across this website. I will be using these parts for every repair moving forward.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Tools

I got a double ended spudger and the screw driver kit and the cutter for the adhesive and it works wonderfully I would definitely recommend to anybody who works on phones/small electronics the tools work wonderfully and the screw drivers are magnetic

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Long delays, low-quality parts, no reliable way to get help

I received the item 12 days after placing the order, which is far beyond an acceptable timeframe. The phone screen I received is extremely poor quality—honestly, it looks like it’s made with last-century technology.

What’s worse, I’ve been trying for a full week to reach customer support and have had no luck by phone or email. I’m posting this to warn potential buyers about the consequences you may face: long delays, low-quality parts, and no reliable way to get help if something goes wrong.

18 February 2026
Unprompted review

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