Repaircapital Reviews 

103
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient repair service, noting that damaged controllers and consoles are fixed properly and return functioning better than brand new. People also appreciate the professional approach and helpful staff, making the entire shipping and repair process completely smooth and reliable from start to finish. However, some people mentioned that communication could occasionally be slow or that inquiries were sometimes met with delayed replies. A few customers also experienced minor cosmetic blemishes on their devices or noted that the turnaround time took a bit longer than initially advertised.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick repairs, great communication, and... See more

Product

Reviewers highlight positive satisfaction with the product and repair services. Customers note that upgraded... See more

Quality

Consumers find quality to be positive, frequently highlighting excellent repair work and the complete... See more

Response time

Clients share positive opinions on response_time, highlighting a very quick turnaround and great... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service, got tmr sticks fitted for my scuf due to stick drift. Controller works perfectly now, better than brand new. Very quick turnover, Joe is also very helpful and responsive. Highly rec... See more

Company replied

Rated 5 out of 5 stars

I had my Xbox Series X and Elite Series 2 controller repaired by this company, and they did an excellent job! Everything is working perfectly now. The service was professional, quick, and reliable. I... See more

Rated 5 out of 5 stars

Was worried at first, but Joe was very responsive when I reached out to him via phone and reassured me. He received the controller well, responded quickly and sent it back in less than a week despite... See more

Rated 5 out of 5 stars

These guys are fanstastic. Both my PS5 controllers were experiencing stick drift on the left sticks. I was going to replace them, but then I located these guys via eBay and the upgrade service which r... See more


Company details

  1. Repair Service
  2. Game Store
  3. Mobile Phone Repair Shop

Written by the company

Repair Capital is a comprehensive mail-in repair center specializing in a wide range of electronic devices, including gaming consoles, controllers, Nintendo Switches, iPhones, and iPads. Our expert technicians are dedicated to restoring your devices to peak performance with quick turnaround times and exceptional customer support. At Repair Capital, we are committed to providing top-notch repair services with a focus on customer satisfaction. Trust us to handle your device repairs efficiently and affordably.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(103)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Transparent, open and kind

Extremely open and honest about the chances of repair of my gadget and did not charge me anything unless he could be certain that the root issue was fixed. A pleasure to deal with, I'd definitely go to him again if I needed anything else repaired.

25 September 2025
Repaircapital logo

Reply from Repaircapital

Thank you Daniel :)

Rated 5 out of 5 stars

Very good service

Very good service, got tmr sticks fitted for my scuf due to stick drift. Controller works perfectly now, better than brand new. Very quick turnover, Joe is also very helpful and responsive. Highly recommend this service for anyone with similar issues!

26 September 2025
Unprompted review
Repaircapital logo

Reply from Repaircapital

Thank you Jordan :)

Rated 5 out of 5 stars

Fast repair and delivery

Fast repair and delivery. Whole process took about a week (including delivery times) from sending over my controller. My PS5 controller works great and doesn't drift anymore with the TMR stick upgrade. Really happy with service overall.

10 September 2025
Rated 5 out of 5 stars

PS5 Dualsense Hall Effect Upgrade (Stick Drift)

These guys are fanstastic. Both my PS5 controllers were experiencing stick drift on the left sticks. I was going to replace them, but then I located these guys via eBay and the upgrade service which replaces the standard analogue sticks, with magnetic hall effect controllers. I sent off both controllers on the Monday, and received them back Friday of the same week. Both controllers are like brand new, no drift issues at all and at a really reasonable price. An amazing service and will definitely be using them again for my XBOX if/when they fail. Great communication throughout. Highly recommended.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Hdmi replacement for my series x

I had my Xbox Series X and Elite Series 2 controller repaired by this company, and they did an excellent job! Everything is working perfectly now. The service was professional, quick, and reliable. I really appreciate the quality of the work and how smooth the whole process was. Highly recommend them if you need any console or controller repairs. Thank you again!

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, good quality work

Was worried at first, but Joe was very responsive when I reached out to him via phone and reassured me. He received the controller well, responded quickly and sent it back in less than a week despite receiving it on Friday. The controller feels as new and looked untouched. Highly recommend him.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Used them multiple times…

This company has helped multiple times now with my brother's PS5 (he's accident prone). Each time they have performed admirably, they have contacted us with delivery details, when they have repaired the console, and it was delivered back to us so quickly! Cannot recommend them more!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing work and service

Sent a few ps4 controllers for the Hall effect upgrade and repairs. Joe contacted me to inform me once it was done and I received the controllers, they are now fully functional and working like brand new. Thank you Joe and the team at Repair Capital!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service quick amazing that once its been deliverd they get it sorted on the same day and send it off next day had every update with the situation, friendly and respectful

30 July 2025
Unprompted review

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