I saw great offers for rental properties, but had problems getting quick responses and none of the agents spoke English :-/ But I will continue to try and find houses to rent, using this great site... See more
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⚠️ Scam-like subscription trap! I signed up for the trial at 4.99 zł and didn’t expect any further charges. Suddenly, they took 189 zł from my account without any clear warning or email reminde... See more
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If I could I will left negative star… If I could I will left negative star !!! They changed me this automatically prescription. I paid and it’s never worked after. Support answered me only once... See more
Company replied
Scammers. I was looking for apartments in poland and wanted to contact an owner. They aksed me to pay a small fee to be able to contact the owner and see more info, which I did. After that day I never... See more
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Company details
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Szukasz swojej następnej nieruchomości do wynajęcia? Rentola to najlepszy wybór! W Rentola ułatwiamy kontakt między najemcami a właścicielami, pomagając Ci szybko i sprawnie znaleźć idealne miejsce do zamieszkania. Niezależnie od tego, czy szukasz mieszkania, domu czy pokoju, Rentola oferuje szeroki wybór nieruchomości do wynajęcia, dopasowanych do każdego budżetu i stylu życia. Dzięki ogłoszeniom dostępnym w wybranej przez Ciebie lokalizacji nasza platforma sprawia, że wyszukiwanie jest łatwe i daje Ci najlepszą szansę na znalezienie idealnej nieruchomości. Potrzebujesz pomocy lub masz pytania? Nasz przyjazny zespół wsparcia jest gotowy, by Cię poprowadzić na każdym etapie. Możesz łatwo skontaktować się z nami za pomocą Rento, naszego wirtualnego asystenta dostępnego w FAQ, lub wypełniając formularz kontaktowy w Regulaminie na naszej stronie. W Rentola dążymy do tego, aby Twoja przygoda z wynajmem była prosta, przejrzysta i całkowicie pozbawiona stresu.
Contact info
1.8
Poor
113 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I saw great offers for rental…
I saw great offers for rental properties, but had problems getting quick responses and none of the agents spoke English :-/
But I will continue to try and find houses to rent, using this great site.... Rentola
13 April 2026
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Dear Kevin,
Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you find Rentola to be a great site for your property search. 🙂
We genuinely appreciate your feedback regarding the response times and the language barrier with some agents, I can assure you that all agents do speak English and if you were contacted in a different language we apologise for this as the system might have given us the long language based on the site - Rentola.pl.
We are happy to hear that you are continuing your search with us! If you ever need any assistance navigating the site or have questions about how to best reach out to landlords, please don't hesitate to contact our support team.
Best of luck with your search—we hope you find your perfect home very soon!
Warm regards,
Rentola Team
This is an absolute scam
This is an absolute scam. Once you subscribe for 1€ they charge you again and again months by months €39. YOU HAVE NO POSSIBILITY TO CONTACT THEM. They ignore your emails and your cancellations via the form on their Website and keep charge your credit card. You can't call them. I cancelled my subscription via their form as well as via email and asked for confirmation. No reaction on their site. The only reaction was to deduct €39 from my Amex repeatedly. All this also applies to „FINDALLRENTALS“. They are somehow connected. So stay away from this mafia. Be warned.
11 January 2026
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello,
We are sorry to hear about your frustration and would like to clarify our support and cancellation procedures to address your concerns.
Please note that our subscription begins with a trial period—an introductory offer designed to give you time to evaluate the service—after which it continues at the standard monthly rate unless it is cancelled. Regarding communication, all inquiries must be submitted via the official contact form on our website to ensure they are tracked and processed. Emails sent directly to our outbound addresses unfortunately cannot be handled by our support team. Once a cancellation is properly submitted through the portal or the form, no further charges occur.
To review your case and clarify any questions directly, we requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website.
Best regards,
Team Rentola
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Karol,
Congratulations on finding your new apartment so quickly! We are absolutely delighted to hear that our platform helped you achieve such a fast result.
Thank you for choosing Rentola and for taking the time to share your success with us. We wish you all the best in your new home!
Best regards,
Team Rentola
Excellent Customer Service & Genuine Care
What made my experience great was Rentola’s exceptional approach to customer service. I had a small issue with a late cancellation, but instead of rigid policies or automated replies, I received a kind, understanding, and human response from their support team, especially from Tina, who handled my request with professionalism and empathy.
Rentola truly stands out for how well they listen to their customers and find fair solutions. Their team communicates clearly, responds promptly, and treats each case individually, something you don’t often see these days.
It’s rare to find a company that combines efficient service with genuine compassion, but Rentola does exactly that. Because of this positive experience, I’ll give 5 stars and gladly continue recommending Rentola to friends and colleagues looking for trustworthy rental listings and reliable support.
Thank you, Rentola, for valuing your customers and setting such a high standard in service.
21 October 2025
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Adnan,
Thank you so much for your kind words! We are absolutely thrilled to hear that you had such a positive experience with our support team.
At Rentola, we strive to provide a service that is both efficient and human, so knowing that Tina was able to assist you with such empathy and professionalism means a lot to us. We truly believe that treating every case individually is the key to providing a trustworthy platform for our community. Your recommendation to your friends and colleagues is the greatest compliment we could receive!
We are glad we could find a fair solution for you, and we wish you the very best of luck with your future housing searches.
Best regards,
Team Rentola
Absolute scammers
Absolute scammers. They charged me 189 zloty without any notifications and as I can see this is a usual thing for them. Never trust this website.
19 September 2025
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello,
We’re very sorry to hear about your experience. We understand your frustration regarding the unexpected charge.
We requested and received your contact details via Trustpilot’s secure system and had the opportunity to reach out to you by email. Unfortunately, we did not receive a reply.
In our message, we believe we clearly explained that the subscription was activated after the trial period in accordance with the Terms and Conditions you agreed to during registration. All charges applied were valid, and the service was available to you during the paid period.
We also provided detailed information explaining how the subscription works and why the charge occurred. If you wish, you can still reply to our email, and we will be more than happy to clarify any further misunderstandings.
Best regards,
Rentola Team
If I could I will left negative star…
If I could I will left negative star…
If I could I will left negative star !!!
They changed me this automatically prescription. I paid and it’s never worked after. Support answered me only once in a 1,5 week.
Told me everything fixed ( but nothing fixed at the end )
And she didn’t forget to remind me that I canceled it already and it will not renew ( what an important info … like I don’t understand it )
Plus there is again contacts of the real estate companies… no direct owner contact .
Wish them or change something or just wish this business soon will not survive
26 August 2025
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Anna,
We’re very sorry to hear about your experience and completely understand how frustrating this must have been. Rentola functions as a property aggregator, showing listings from multiple sources to make searching easier, but we don’t directly manage the listings or the owners’ responses.
To help clarify what happened with your subscription and address any outstanding issues, we requested your details via Trustpilot’s secure system, but as we did not receive a response, we’re currently unable to take this further. If you would still like assistance, please contact our support team using the form available in the T&Cs on our website. Our goal is to ensure you get clear answers and support regarding any charges or difficulties accessing the service.
Thank you for sharing your feedback — it helps us understand where improvements are needed and work towards a better experience for all users.
Kind regards,
Rentola Team
⚠️ Scam-like subscription trap!
⚠️ Scam-like subscription trap!
I signed up for the trial at 4.99 zł and didn’t expect any further charges. Suddenly, they took 189 zł from my account without any clear warning or email reminder. I never agreed to this or intended to continue the subscription.
I didn’t use the service after the trial at all. What’s worse — you can’t even remove your card from your account. That’s a huge red flag and feels like a trap.
I contacted support — no response
🛑 Do not recommend! If you’ve already used the trial, cancel immediately and block your card!
26 June 2025
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Solomiia,
We’re very sorry to read about your experience and that the charge came as a shock to you. We understand how upsetting it can feel when a payment is not expected, especially if you did not intend to continue using the service.
We would like to clarify that the subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register your credit card, and it is also stated in our Terms and Conditions, which must be accepted in order to create a subscription. When the subscription is created, a welcome email is also sent outlining the subscription terms.
If you experienced difficulties reaching support, we truly regret that. Please note that all inquiries should be submitted via the contact form on our website to ensure they are received and processed correctly. Emails sent outside this process unfortunately cannot be handled.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
this rentola deduct my money
this rentola deduct my money
Waste service ,waste money poor customer care
9 April 2025
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Sarathkumar,
We’re sorry to hear that you feel disappointed with your experience and that the charge caused frustration. We understand that situations involving payments and subscriptions can feel upsetting, especially if they were not fully expected.
We would like to clarify that the subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This is brought to your attention when you register your credit card, and it is also stated in our Terms and Conditions, which must be accepted in order to create a subscription. When the subscription is created, a welcome email is also sent outlining the subscription terms.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
Scammers
Scammers. I was looking for apartments in poland and wanted to contact an owner. They aksed me to pay a small fee to be able to contact the owner and see more info, which I did. After that day I never used their platform and after one week or something they charged me for a full month. After contacting the support the response was very rude and they told me "No refund for you", "you had subscribed and accepted the terms" something I never did. They insisted that I had received multiple emails mentioning that but it's not true, I never received any email from them. It is ridiculous how easily someone can scam people these days.
16 February 2025
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Soheil,
We’re genuinely sorry to read about your experience and that you felt disappointed and frustrated after using our platform. We understand that unexpected charges and communication that feels unsatisfactory can create a very negative impression.
We would like to clarify that the subscription begins with a trial period at a reduced price — an introductory offer designed to give you time to evaluate the service. After this period, the subscription automatically continues at the standard rate unless it is cancelled before the trial ends. This information is shown during the card registration process and is also stated in our Terms and Conditions, which must be accepted in order to create a subscription. When the subscription is created, a welcome email is also sent with the relevant information.
We take concerns about communication seriously, and it is certainly not our intention for any interaction with our support team to feel rude or dismissive. We would very much like the opportunity to review your case carefully and check what happened in your specific situation, including the email notifications.
We have requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.
Kind regards,
Rentola Team
This website is a scam
This website is a scam, they scraper data about properties from free websites like olx, etc. And want money to get contact to owner which they never send. Its illegal.
17 September 2024
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Keith,
We’re very sorry to hear about your experience and understand your concern regarding property listings and subscription access.
For clarity, Rentola is a property aggregator — we collect and display listings from multiple sources to make property searches easier in one place and our platform is designed to help users connect with them efficiently. We sincerely apologise if this was not clear and for any frustration it may have caused.
We’ve requested your details via Trustpilot’s secure system so our support team can review your case, better understand what happened, and assist in clarifying any outstanding concerns.
Thank you for sharing your feedback — we genuinely want to help resolve this matter.
Kind regards,
Rentola Team
Its a big scam
1 September 2024
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Jakub,
We’re very sorry to hear about your experience.
We’ve requested your details via Trustpilot’s secure system so our support team can review your case, better understand what happened, and assist in clarifying any outstanding questions or concerns you may have.
Thank you for sharing your feedback — we genuinely want to help resolve this matter.
Kind regards,
Rentola Team
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello,
We’re very sorry to hear about your experience.
We’ve requested your details via Trustpilot’s secure system so our support team can review your case, better understand what happened, and assist in clarifying any outstanding questions or concerns you may have.
Thank you for sharing your feedback — we genuinely want to help resolve this matter.
Kind regards,
Rentola Team
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Mariia,
Thank you for your review! We're glad to hear you found our site useful. We appreciate your well wishes and look forward to continuing to provide great service. Good luck to you as well!
Best regards
Rentola.pl
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello ,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Sara
Rentola.pl
Excellent customer service (Tina)
Excellent customer service (Tina)
I forgot to cancel monthly subscription and was charged. Thus I contacted customer service shortly after and they refunded the amount in full within 2 hours.
19 April 2024
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello,
Thank you so much for sharing your experience with us! We're glad to hear that Tina provided you with excellent customer service and promptly resolved the issue with your subscription charge. We strive to make sure our customers are always satisfied, and it's great to know that Tina's efforts made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and your continued support!
Best regards
Rentola.pl
Amazing customer service from Tina ❤️
8 January 2024
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Miko,
Thank you very much for your review.
We are glad to hear that you are satisfied with the service that Tina has provided to you.
We will make sure to forward your kind words.
Have a nice day!
Best regards,
Rentola.pl
I had a problem with my account so I…
I had a problem with my account so I contacted customer support. Their response was immediate and helped me solve this problem (Abhinav is the person from customer service that helped me)
5 December 2023
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello,
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you had a positive interaction with our customer support team, and we appreciate your kind words about Abhinav.
We're committed to providing timely and effective solutions to any issues our users may encounter, and it's wonderful to know that Abhinav's assistance made a difference for you. I'll make sure to pass on your commendation to him and the rest of our team.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our service.
Best regards
Rentola.pl
It's a sham
It's a sham. I signed up for a free trial, during this trial I looked at few places - when I tried contacting landlords - everything was already rented out. I missed one day to cancel the subscription - they billed me for the full month of using their "services". I immediately wrote to them that I find their service unusable, and I want my money back, as I will not use it. The person in support has rejected my refund claim, and when I asked for a manager - simply refused to connect me to one saying that case is clear and there is no reason for it.
Today I got a spam email from Rentola saying my subscription ends soon, so they would like to give me two weeks for free. You use their service for one day - pay up for a month, and then they throw 2 weeks for free.
It is plain as day - they make money not on providing the service, but on you forgetting to cancel their subscription. It is a legalised scam. Read more how other people interact with them.
I suggest you don't use their services - go for local agencies instead, use open sources.
UPD 23.06.2023. They have returned my money after a month, but only after I submitted the complaint to my bank. So when you are just a guy - they will smugly reject you. It's only when a big company with a bunch of lawyers come after them - then they become cooperative and understanding, and "how can we rectify this". They even flagged my comment. No, I will not remove it - you have to live with consequences of your actions.
8 May 2023
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hello Aleksejs,
Thanks for your review. We appreciate you taking the time to give us feedback.
We are sorry to hear that you are not satisfied with our service.
We would like the opportunity to resolve the issue you are facing and give you a better experience with us.
We have reached out to you via email and we would like the opportunity to resolve the issue you are facing and give you a better experience with us.
Please reply to us so we can come to a resolution.
Yours sincerely,
Sara
Rentola.pl
Thx Mary !
Hello
Mary help me by finding a very good solution with my payment problem. It was quickly solved. I'm really grateful for this.
Thank you very much.
28 December 2022
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Hi,
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
Best regards
Rentola.pl
Hello
Hello
Renver help me by finding a very good solution. I was prepared to spend extra effort and time this issue but it was quickly solved. I'm really grateful for this.
Thank you very much.
31 October 2022
Unprompted review
Reply from Rentola.pl - Inteligentniejsze wyszukiwanie nieruchomości
Thank you very much for your review!
We are happy to hear that you are satisfied with our services.
Have a great day!
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