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Rentola.fi - Kiinteistönetsintää älykkäämmin Reviews 23

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TrustScore 2 out of 5

2.2

Real Estate Rental Agency
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Company details

  1. Real Estate Rental Agency

Written by the company

Etsitkö seuraavaa vuokra-asuntoasi? Rentola on paras valintasi! Rentolassa teemme vuokralaisten ja vuokranantajien välisen yhteydenoton helpoksi, jotta löydät ihanteellisen kodin nopeasti ja vaivattomasti. Etsitpä sitten asuntoa, taloa tai huonetta, Rentola tarjoaa laajan valikoiman vuokrattavia kohteita, jotka sopivat jokaiseen budjettiin ja elämäntyyliin. Valitsemallasi alueella olevien kohteiden avulla alustamme tekee etsinnästäsi vaivatonta ja antaa sinulle parhaat mahdollisuudet löytää täydellinen vuokra-asunto. Tarvitsetko apua tai onko sinulla kysyttävää? Ystävällinen tukitiimimme on täällä ohjaamassa sinua jokaisessa vaiheessa. Voit ottaa meihin helposti yhteyttä Rento-virtuaaliavustajamme kautta, joka löytyy UKK-sivuiltamme, tai täyttämällä yhteydenottolomakkeen käyttöehdoissamme verkkosivustolla. Rentolassa pyrimme tekemään vuokra-asunnon etsinnästäsi yksinkertaista, läpinäkyvää ja täysin stressitöntä.

Contact info

2.2

Poor

TrustScore 2 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

The house which visible before…

The house which was visible before registration was not visible after registration.
Rentola has committed fraud to earn money.

7 August 2025
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hello,

Thank you for your feedback. We take concerns like yours very seriously and would like to clarify.

All listings on Rentola are created and managed by landlords, agencies, or third-party partners. While we strive to provide accurate and up-to-date information, some listings may change or be removed by the owners at any time, which is beyond our control, in most cases the listings are removed as they are no longer available eg. rented.

To review your specific situation and provide a personalized clarification, we have securely requested your contact information via Trustpilot but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Best regards,
Rentola Team

Rated 4 out of 5 stars

Got refund properly

I used their service as a trial but canceled a few days later. However, I was charged 39 euros multiple times in one day after the trial. I contacted them, and they resolved the issue, and I got the refund a few weeks later.

21 August 2024
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hello,

Thank you for sharing your feedback. We’re glad to hear that your issue was resolved and that the situation has been properly addressed.

We appreciate you taking the time to let us know about your experience, as it helps us ensure our processes are clear and that our users have a smooth experience on Rentola.

Best regards,
Rentola Team

Rated 1 out of 5 stars

Can't connect with any contacts

Can't connect with any contacts

13 September 2024
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hello,

Thank you for sharing your feedback.

We requested your details via Trustpilot’s secure system, but since we did not receive a response from you, we are currently unable to take further action on this matter. We appreciate your feedback, and if you would still like us to assist further, you can reach our support team by completing the contact form available in the T&Cs on our website.

Best regards,
Rentola Team

Rated 5 out of 5 stars

I encountered an issue with my account…

I encountered an issue with my account where, unintentionally, I ended up creating and subscribing to two accounts, incurring additional costs. I reached out to Rentola for assistance, and Abhinav promptly and kindly resolved the issue. This experience was highly satisfying, as it showcased how Abhinav and the Rentola team actively listen to customer concerns and provide immediate solutions.

16 October 2023
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hi Naji,

Thank you very much for your review.

We are glad to hear that you are satisfied with the service that Abhinav has provided to you.
We will make sure to forward your kind words.

Have a nice day!

Best regards,
Sara
Rentola.fi

Rated 5 out of 5 stars

I had a great experience with Rentola

I had a great experience with Rentola! I took a free subscription but forgot to unsubscribe. I spoke with the customer service and explained the situation and they fully charged me back as a gesture of goodwill. Thankyou Sara :)

3 August 2023
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hi Harini,

Thank you very much for your review.

We are glad to hear that you are satisfied with the service that Sara has provided to you.
We will make sure to forward your kind words.

Have a nice day!

Best regards,
Rentola.fi

Rated 5 out of 5 stars

Customer understanding

The things that were a good experience for me were understanding the customer and following up on the customer's request Especially from Ron

14 July 2023
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hi Reza,

Thank you very much for your review.

We are glad to hear that you are satisfied with the service that Ron has provided to you.
We will make sure to forward your kind words.

Have a nice day!

Best regards,
Sara
Rentola.fi

Rated 4 out of 5 stars

Customer service is good.

6 March 2023
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hi Kalpesh,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards,
David
Rentola.fi

Rated 5 out of 5 stars

Their customer service was great

Their customer service was great, and they were helpful

24 January 2023
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hi,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards,
Rentola.fi

Rated 5 out of 5 stars

Good service!

The experience with Rentola has been positive. very convenient service, as well as service support. For example, I had a problem with paying for a service and an employee named Rover in brief. rocky helped solve this problem.

6 October 2022
Unprompted review
Rentola.fi - Kiinteistönetsintää älykkäämmin logo

Reply from Rentola.fi - Kiinteistönetsintää älykkäämmin

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Show reviews in all languages. (23 reviews)

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