Rent Guide Reviews 

20
TrustScore 2 out of 5

1.9

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  1. Money & Insurance

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Is your rent too high? We lower your rent!


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1.9

Poor

TrustScore 2 out of 5

20 reviews

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1.9

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(20)

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Rated 1 out of 5 stars

DK Rentals was hired to take care of my…

DK Rentals was hired to take care of my renters in MY property. They make money on your tenants. Please be careful with this company. They think they can keep my renters deposits, but the real estate commission has been alerted.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service, very friendly staff, good communication, very successful outcome! Denmark has laws and landlords should oblige to them. Don't be afraid to take this step.

Thank you Rent Guide :)

27 May 2020
Unprompted review
Rated 4 out of 5 stars

Great support from Rentguide - Unrealistic return value estimation

Rent guide provided full support during my case . It took around four months for the process to finish which was less then what I expected. During that, I always got quick replies and full transparency from the lawyer who even showed up at the meeting I had with the Housing company.

Why is it not 5 stars: the money back estimation was very unrealistic to me. Rent guide website provides a range, after inputing location, size, renovated or not and some more items. Considering what I got back at the end of the process, it was around 1/3 of the lowest given range value. In some way I felt cheated by that. As a recommendation , I would simply ask to have that to be more realistic, as people create expectation which may lead to frustrations.

4 April 2020
Unprompted review
Rent Guide logo

Reply from Rent Guide

Dear Thiago,

Thank you for your review!

We're pleased to hear that you were primarily satisfied and happy with our services, however we want to take your complaint very seriously.

We realize that the calculator will miss for certain apartments, and are working to improve it and allow it to make accurate assessments 100% of the time. Nonetheless, it is of course on us to be abundantly clear when the calculator is inaccurate, and for failing to do that we deeply apologize.

Best regards,
Jonas

Rated 5 out of 5 stars

Rent Guide is an excellent service

Rent Guide is an excellent service! They were able to settle my case for several months without me having to do anything other than writing a few messages. The communication was very fluid and I got a perfect explanation for every question I had.
I was reluctant at first to open a case like that against my landlord, but I took the chance and thanks to Rent Guide everything worked out perfectly! I highly recommend.

8 January 2020
Unprompted review
Rated 5 out of 5 stars

Its great to get money which you never…

Its great to get money which you never though of receiving, so the fee they take its very fair. Great and fluent communication, helped with many concerns and received great support. Already recommended to friends in need and will recommend further!

24 October 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

The description of the services seemed too good to be true, but almost one month to the day we first inquired, our case is settled, we have a large refund in the bank, and cheaper rent for the remainder of our lease. We are super grateful for this service.

18 September 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Don’t regret I chose them at all. Perfect at explaining everything and answering all the questions - especially for someone who is not from Denmark and doesn’t know that much about the rules here.

Just got my case closed successfully last week and I am very. I have recommending them to my friends since then. Surprising how many people are overpaying in Denmark.

21 August 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi David,

We're so happy that you've had a positive experience with our service and that we were able to help you lower your rent! We agree with you that it's surprising how many people are actually overpaying rent in Denmark, hopefully we can be of help there.

Kind regards
Rentguide

Rated 5 out of 5 stars

Im very happy that I asked here for…

Im very happy that I asked here for help .

I paid way too much rent for my room in a shared flat and after I moved out i reveived a compensation from 1 entired month.

Thanks for your professional help.

13 May 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Katja,

Thank you for your review - we're so happy that we were able to help you!

Kind regards
Rentguide

Rated 5 out of 5 stars

Rent Guide is an amazing service

Rent Guide is an amazing service! We were about to create the case but we somehow agreed with our landlord on some issues. Anyhow, Rent Guide helped us with any doubts and concerns and was online for my emails almost 24h a day. I recommend it strongly to everyone.
Thank you.
Best wishes,
Zorica

8 April 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Zorica,

We're so happy everything worked out and that we could be of help to you!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Received excellent service and support…

Received excellent service and support from Rent Guide throughout.
I will recommend them any day.

20 February 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Bimal,

We're really happy you have been satisfied with our service, thank you!

Kind regards
Rentguide

Rated 5 out of 5 stars

Great and trustworthy

Efficient and trustworthy service from RentGuide, as they were able to successfully help me get a refund for the extra rent I had been paying. I would highly recommend them!

10 February 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Yannis,

We really appreciate that you've found our service to be both efficient and trustworthy, thank you. We're happy we were able to help you get a compensation for your overpaid rent!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Perfect service

I highly recommend the service of Rent Guide. They helped me with my case and always answered my questions very fast. If you live in Denmark and have a problem with paying too much rent and unfair treatment of your landlord contact those guys!!

6 February 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Clare,

Thank you so much for recommending us - we're really excited that we were able to help you get a compensation for your overpaid rent!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Excellent service and innovative concept

I was really satisfied with the service provided by Rent Guide. From the beginning on of the persons, Maja, was interacting with me and keeping me updated regarding my case.
After only several weeks I received my estimated compensation. Everything was very clear from the beginning and I, as a tenant, had nothing more to do than sign the consent form and wait til the process was finished.

6 February 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Natalie,

We're glad that you've been happy with our service and that everything went so smoothly with your case! We really appreciate your comment, thank you.

Kind regards,
Rentguide

Rated 5 out of 5 stars

A reliable and thorough service

I was advised to use rent guide through colleagues and wasn't disappointed. The website was informative and the very user friendly and very easy to interact with Maja (who did a fantastic job).
Not knowing much about how the rental market works in Copenhagen, it was clear from the start that I was overpaying and Maja was very open and honest in the process and estimated compensation I was entitled too. At each step of the process, I felt comfortable with where my case was and the documents I needed to provide.
I can't recommend rentguide highly enough!!

1 February 2019
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hej Mani,

We're so happy that we could help you and that you found our service easy and transparent.

Unfortunately, the rental market in Copenhagen can be a bit confusing and tenants are often paying way too much, so we're glad that we were able to lower your rent and get a compensation for the overpaid rent. Thank you for such a nice comment!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Reliable and Interactive

I had rent an apartment with a high price, and they did Follow up my case to get the best result even more than their first expectation. I am quite satisfied with their performance and recommend them to all tenants.

31 October 2018
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Mohammad,

Thank you for the review, we're really happy that we're able to handle your case fast and get you an even better compensation than expected!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Such a great company!

Such a great company! They helped me reduce my rent significantly and was able to receive back all the excess payments that I made to my landlord. I would highly recommend them! Great team as well. They respond really fast. :)

30 October 2018
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Noel,

We're so happy that we were able to help you - Thank you for the recommendation!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Absolutely excellent

Absolutely excellent, professional service. The team are knowledgable and know exactly how to deal with unscrupulous landlords. My case was dealt with quickly and efficiently. Highly recommended.

19 July 2018
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Nick

We really appreciate the fact that you've found our service both fast and efficient, thank you!

Kind regards,
Rentguide

Rated 5 out of 5 stars

Contact Rent Guide - You won't regret it!

My partner and I were recommended Rent Guide by a Danish friend who kept telling us over the course of a year that we were paying too much for our rent. I was skeptical about how much could be accomplished since we had signed a lease, but we finally contacted Rent Guide through their website, and are so grateful that we did. Our case specialist was Ulrik and he and his legal team were outstanding. They were extremely responsive, knowledgeable, and professional. Our questions and concerns were always addressed with understanding from their end, and also with clarity. Most importantly, we did not want to walk into a situation which would be stressful or time consuming, and they protected us from being overwhelmed by the details of the legal process and relayed us the essential information that we needed to know as clients to make a decision. We recovered a significant amount of money, so we’re very happy with the outcome and with Rent Guide’s level of service and expertise. We highly recommended Rent Guide to anyone who is feeling that that they are overpaying for their rent in Copenhagen.

25 March 2018
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Jane,

We are very excited that you enjoyed our service and that we were able to get you a good compensation.

Kind regard
Rentguide

Rated 5 out of 5 stars

I'm an expat and

I'm an expat and, as it happens to many of us, I was paying for an overpriced apartment for quite some time, but I didn't know who to turn to for help. I saw an ad for Rent Guide on Facebook and just took a leap of faith with them. Ever since day one Rasmus, one of the legal advisors, was of great help. He not only was very knowledgeable, but also was immensely responsive and he always kept a very fluent communication with me.

I have got a very good settlement thanks to Rasmus' help and I will definitely recommend Rent Guide to everyone I know.

Thanks for all the help!

3 June 2017
Unprompted review
Rent Guide logo

Reply from Rent Guide

Hi Eduardo,

We are glad that we could settle your claim out of court and get you your money back.

Kind regard
Rentguide

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