This what it says on the main page ( No long term rent to own contracts. "No credit check. Bad credit ok." Apply online & Get instant approval for $2500. For more details call us (855) 579-9298.) I wa... See more
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I seen some good reviews, I wanna give a good one as well but I been trying to order the canon g7x and I'm having a problem submitting my order. I tried calling for help but no answer or call back. I... See more
Company replied
I have used Rent Delite multiple times and have been very satisfied with products and the customer service. I initially got a HDTV and was able to own it at the end of the term and they gave me a bigg... See more
Company replied
I purchased a Galaxy 8 plus and waited till the date it was suppose to be shipped only to found out that there was none in stock and to be back ordered. Then decided to get a Wii U and also that was s... See more
Company replied
Company details
Information provided by various external sources
RentDelite is rent to own online store offers Rent/ Lease To Own Electronics, Furniture, Phones, Appliances, Computers, TVs, Video Games, Laptops and Tablets & Fashion. We also do Financing for Electronics, Furniture, Phones, Appliances &more. No credit...
Contact info
Northeast 163rd Street 2020, 33162, North Miami Beach
- rentdelite.com
Reply from RentDelite
Hi Caldar,
I apologize about the delay in delivery and hope to make sure that these things do not repeat. Please feel free to email me on jack@rentdelite.com if there are any concerns and I'll take care of them.
Jack
Rentdelite
Very misleading
22 August 2017
Unprompted review
Reply from RentDelite
Hi Jerry,
I apologize for the experience you've had. I'm here to help in whichever way possible to make sure that you get what you want.
If you could email me on jack@rentdelite.com about what seemed misleading to you, I'll have it taken care of.
Thank you.
Jack,
Rentdelite
I purchased a Galaxy 8 plus and waited …
I purchased a Galaxy 8 plus and waited till the date it was suppose to be shipped only to found out that there was none in stock and to be back ordered. Then decided to get a Wii U and also that was suppose to be on back order and was told that I should purchase something else. So most products looks like there always out of stock, But the problem is you never know until the date it's suppose to be shipped out, Only to be told, it's on BACK ORDER!!!! And should order another product!!! Not sure to take another chance or go to someone else that will have there item's available that's advertised.
16 August 2017
Unprompted review
Reply from RentDelite
Hi Gina,
I'm sorry about your experience and I understand your frustration. I'd feel the same too. We are setting up our systems and processes to be of more help and ease to our customers so henceforth, we'll make sure that such issues do not happen.
I'd be grateful if you decide to give us another chance and we'll help you in getting a really good deal. Please feel free to email me on jack@rentdelite.com
Jack,
Rentdelite
Reply from RentDelite
Hi Anon,
Thank you for the rating. And happy we were able to help! Please email me on jack@rentdelite.com if there's a trouble any time.
Jack,
Rentdelite
Rentdelight has made my life easy is …
Rentdelight has made my life easy is all I can say. I moved to a new city and needed furniture. I got it from Rentdelite and they worked with me and got me wat I needed. Helpful people.
11 August 2017
Unprompted review
Reply from RentDelite
Hi Thomas,
Thank you very much. We're glad to be of help when you needed it. Feel free to me email me on jack@rentdelite.com whenever there's a concern.
JAck,
Rentdelite
I placed an order for a Television 7 …
I placed an order for a Television 7 days ago. I was contacted on Saturday and told it was no longer available. I was offered an equal replacement. I called on Monday 08/07/2017 and they had not fixed the issue. They then "got my confirmation" for the replacement. I called yesterday and was told that the replacement was no longer available. I chose another television and it was not going to be available for 2 - 3 weeks. Finally, I chose one that supposedly will be here in 7 days. When I look at my online account, the order status had not changed and I have a television in my cart that is not what I was told was being ordered. When I call the customer service number, all but one person (Mike) seem to be confused and I still have no answer as to if I am gonna receive a television, when I will receive it, or if it will be the right one. Now, I can not get them on the customer service number, I get a "leave a message" This very frustrating.
9 August 2017
Unprompted review
Reply from RentDelite
Hi Christopher,
I apologize for the issues you faced and I believe that my team was in touch with you and have set up a delivery time and it has been communicated with you. I'll be monitoring your product delivery closely to make sure there are no goof-ups this time.
Our team will also be sending you an email with a token of our apology to the issues you faced.
I'm also working on training my team to be able to handle any incoming queries better.
If there is ever any concern, please feel free to email me immediately on jack@rentdelite.com
Thanks.
Jack,
Rentdelite
Got a good deal and the qualty is also …
Got a good deal and the qualty is also dcent.
And it looks they got working on there reviews.....
4 August 2017
Unprompted review
Reply from RentDelite
Hi Andi,
Thank you very much for the great review. Hope we keep you coming back to rent us!
Jack,
Rentdelite
Very curious people and helping I'd …
Very curious people and helping I'd recommend you to other people
4 August 2017
Unprompted review
Reply from RentDelite
Hi Joseph,
Thank you so much for the trust placed in us. We are happy to hear that you'd be recommending us.
We are coming up with reward points for all references, very soon.
Thanks again.
Jack,
Rentdelite
Rented a dining table
Rented a dining table. The table is nice and sturdy so thats alright. The delivery was also good enough
3 August 2017
Unprompted review
Reply from RentDelite
Hi Richard,
Thank you for renting your dining table with us. Do remember to reach out to us any time there's any issue and we'd be happy to help you out!
Thanks,
Jack,
Rentdelite
I placed a order for my product on …
I placed a order for my product on 06/02 and did not receive it until 06/22 would call about my order and got the hardest time with agents and supervisors. I would not recommend this company to anyone.Told me I would get a 5.00 discount on my order for the first 6 payments made the first payment charged me the full price did not give me the discount. Called and told them about it they said we will take 10.00 off your next payment when the second payment came up they wanted the full payment.You ask them form information they would tell me I will send you a email or contact you in a few hours nobody called or emailed me back.They were suppose to send my bank a transaction of when they took money out of my account my bank have not received it yet they give you alot of run around but, they want you to give them all of your information.
30 July 2017
Unprompted review
Reply from RentDelite
Hello Ivory,
I've just reviewed your rental information and realized what went wrong. We were certainly able to verify your information quite quickly but faced a delay in sourcing the product from our suppliers.
About the discount, it is immediately being applied to your payments schedule by our technical team. You should be able to see the new discount amount reflect in your portal in the next 24-36 hours. You will also receive an email from us detailing the exact discount and the schedule of the payment it is applicable on.
Also, I've just confirmed that we did send out the letter to your bank twice - First on July 6th and the second time on July 14th. Both these faxes would have come from our fax number: 855-722-9231. We'd be happy to get on a call with the representatives at your bank to clarify.
Please feel free to email me on jack@rentdelite.com if there's any concern. I'd be happy to help and make sure that your experience with us going forward is nothing less than a 5-star.
Jack,
Rentdelite
Fast shipping on brand new laptop
Fast shipping on brand new laptop, great customer service.
28 July 2017
Unprompted review
Reply from RentDelite
Hi Michael,
Thank you very much. We are trying our best to do everything possible to help get our customers what they need, when they need it. Please email me on jack@rentdelite.com if ever there's any concern.
Jack.
Rentdelite
Adam was the best
Adam was the best , he was very patient with me and made sure I was up to date with everything I needed to know . And more . He gets a thumbs up from me . THANK YOU ADAM !
28 July 2017
Unprompted review
Reply from RentDelite
Hi Tori,
Thank you very much and we're happy to have you with us. And Adam will sure get this message from you!
Jack,
Rentdelite
Worst Customer Experience Ever! Feel I am being scammed!
I ordered a laptop on July 10th. It is now July 27th. No Laptop and no real answers. I was given 2 tracking numbers. One was for an delivery to Nashville when I live in NY State. The other was a tracking number that just didn't update. I called the delivering company with them telling me more than once that they had never received the item to deliver. Every time you use the online chat on there website. They always say it will be delivered tomorrow. I was told tomorrow 11 days in a row! They have lied to me on so many occasions with which I did screenshot the number of different stories they have told me. I have asked to cancel my order over 20 times! They still proceed to tell me to please wait until tomorrow. Jack at rentdelite came across as though trying to be helpful and resolve the situation but it just kept getting delayed. There is more to my situation which I am still trying to get resolved but just being given the run around all the time. This is the worst customer service I have ever seen in any company! I advise everyone to stay clear of this unprofessional company. This whole situation has left me feeling frustrated, angry and tired! As of today when I told them I want to cancel my order they said my order would be delivered today! I have had a UPS driver deliver my area today and guess what! NO ORDER! Please stay away from this company!
27 July 2017
Unprompted review
Reply from RentDelite
Hi Lewis. This is Jack from Rentdelite.
It is my understanding that the product was delivered on Friday in the morning. My agents have been emailing/calling/texting to check if it is all good.
For the inconvenience caused to you, I'm waiving off 2 payments from your scheduled payments. The exact details of the waiver are being emailed to you.
I apologize once again and sincerely hope to serve you better going forward.
Jack,
Rentdelite
Decent but I wish it was a little …
Decent but I wish it was a little easier to understand them.
26 July 2017
Unprompted review
The best ever.
21 July 2017
Unprompted review
Reply from RentDelite
Hi Michelle,
thank you very much for the top-star rating to Rentdelite. We hope that you continue renting with us!
Jack,
Rentdelite
It took almost two weeks for me to get …
It took almost two weeks for me to get my order filled and shipped. I called every day and they told me that it would ship the next day, but it would never ship. When it finally shipped it took almost a week to get to me. The verification process is a joke. I send them the correct information and every time I called to find out when my order would ship they would ask if I sent the information that they requested. Can they not see that I sent that info? They say one thing and something totally different happens. I am happy with my phone, but it makes me wary that the whole lease is going to be bumpy.
20 July 2017
Unprompted review
Reply from RentDelite
Hello,
I'm sorry to hear that you've had a difficult experience with us. I've gone through your rental information with us and understood the trouble. This seems to be due to the fact that there was a bit of a human error from our part. Apologies.
Having said that, I understand that our verification process may not be the easiest at first glance. But we are working on training our representatives and we strive to better each day.
I promise that your rental term will be easy and hassle-free without fail. If there's any trouble any time during your rental, please feel free to email me directly on jack@rentdelite.com
Jack,
Rentdelite
Gave me a faulty phone and wouldn't …
Gave me a faulty phone and wouldn't replace or refund my money.
20 July 2017
Unprompted review
Reply from RentDelite
Hello Jordan,
I've reviewed your rental information with us and I understand your frustration. It is my understanding that my team was informed of the faulty phone and made out a UPS return shipping label to get the product replaced.
It is our teams' current understanding that the product hasn't been returned.
The return shipping label details are being emailed to you once again. If you could simply return it back to us, we'll send out a new phone and ensure that your contract is adjusted.
Please let me know if there's any trouble with this and I'll immediately work with helping you.
Thanks,
Jack.
Rentdelite
Email: jack@rentdelite.com
Very Horrible experience
20 July 2017
Unprompted review
Reply from RentDelite
Hello,
I've reviewed your rental information and I understand your frustration. Our process is purely based on verification of our customers' income and this means that we request for a proof of income in the form of a bank statement showing direct deposit or a pay stub.
I apologize for your poor experience with us and promise you that we'll do a better job at managing your rental going forward. You will also receive an email from our team detailing this.
I thank you very much for your continued patronage with Rentdelite and assure you that you can reach me anytime on my email jack@rentdelite.com in order to clear any issues you might have with Rentdelite.
Thanks.
Jack,
Rentdelite
If i could give no stars i would have
If i could give no stars i would have. This was the worst company I have ever dealt with. Not only did the whole process take weeks, they then sent me a lesser phone than what I had ordered claiming the manufacturer stopped making the other one and never bothered to call or email and ask us what we would like to do. The wrong phone arrived in a box with no protection and the phone screen was dirty. And now to top it off, I have to pay return shipping to send them back the wrong product they sent to me. I do not suggest ANYONE ever order from this company unless you want a bunch of disappointment!
20 July 2017
Unprompted review
Reply from RentDelite
James,
I've reviewed your rental information and I understand your frustration with us. This is highly unfortunate and I'm initiating necessary actions to ensure that the responsible representatives dealing with your case are reprimanded and trained once again to service our customers better.
As for the lesser phone you received, once again, it is highly unusual for us especially the condition of the packaging. I'm also initiating an investigation into what has happened and corrections will be made.
The return shipping label is never mandated on our custoemrs and are always prepaid by us. You will soon receive a return shipping label, prepaid by us, to return the product you received. I shall personally ensure that due options are discussed with you and a new contract is generated to send a phone of your liking.
Please feel free to email me on jack@rentdelite.com should you have any questions/complaints.
Thank you
Jack,
Rentdelite
Have been trying to setup auto draft payment
Have been trying to setup my account where the money is automatically debited from my checking acct. it's really difficult for me to get online and pay. I am now delinquent and I hate that it's messing with my credit
20 July 2017
Unprompted review
Reply from RentDelite
Hi Patrick,
I've reviewed your rental information and have understood the issue. We can help you to setup an automated debit from your checking account. Please let us know what a good time to speak with you or simply get in touch with us over the Chat option on the Rentdelite website and any agent would be able to help you with that.
I'm also instructing our agents to waive off any late fee accumulated during your rental so far to ensure that you are not delinquent and your payments are current.
We are willing to work with you in any manner deemed fit as we are also concerned about ensuring your credit doesnt fall.
Please feel free to reach out to me on jack@rentdelite.com any time there's a question or concern.
Thanks,
Jack,
Rentdelite
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