Rent A Sauna Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the friendly staff for delivering quick, professional, and seamless home installations. Consumers truly love the product quality, noting how relaxing and wonderfully simple the saunas are to use daily at home. Many buyers frequently mention that the overall service makes renting and setting up an absolute game changer. However, some customers also noted frustrating issues regarding slow communication, unhelpful billing responses, and unresolved account questions. A few reviewers experienced delayed replies, poor support, and unexpected difficulties when trying to resolve various administrative problems with staff.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the quality and... See more

Service

Customers consistently note positive experiences with service, highlighting great communication and quick... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and helpful... See more

User experience

Consumers find user experience to be exceptionally positive, describing every step from the initial rental... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly recommend! We’ve been renting this sauna long-term on a weekly basis and absolutely love it. The guys who installed it were awesome — super friendly, quick, and made the whole... See more

Rated 5 out of 5 stars

Everything is brilliant about this sauna, delivery and installation, easy to use, beautiful, efficient, Australian owned, very low EMF’s. It is my go to at the end of a working day to take some time o... See more

Rated 5 out of 5 stars

We are very happy with our one person sauna from Nook Saunas!! The customer services excellent and the delivery and set up was very quick and efficient. Even though our delivery time was a little... See more

Rated 5 out of 5 stars

I picked Nook Saunas because of the option to Rent before you buy, and for the free delivery and installation. The team have fantastic communication, texting us on the way when they were within half a... See more


Company details

  1. Sauna

Written by the company

Infrared home saunas from only $59 a week. Rent from just 1 month! Free delivery and installation. No hidden fees. Love it and don't want to give it back? Option to buy after renting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(209)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great alternative to expensive options

Got my Sauna through a rental agreement, as I wast 100% of the product quality. I used one of the top range saunas in the past so had my reservations to just buy upfront. It’s been 6 weeks now and I am happy with the product and will be buying it after my 6 months rental is over. The team is great to deal with which is a great plus in case something went wrong.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

The lads that came round were polite…

The lads that came round were polite and very efficient! Didn’t take them long at all to get it up and running. And they even paid the cost to get a 15amp plug professionally fitted to run the sauna. The sauna itself is perfect. Can play music to your desire and different light setting for whatever vibe your feeling. Love it thanks very much guys

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Our Nook sauna is amazing!

Our Nook sauna is amazing! Fits perfectly in our home, is ultra affordable & the benefits of having it are endless. Cannot recommend Nook saunas enough!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Very Happy and Value for money

Process was simple, quick and easy. Set up was professionally completed and the sauna was ready to go!
The sauna has been playing a huge part in our daily routine and does what it needs to do without issue. Very happy & value for money!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Where do I begin

Where do I begin? From the moment I made my initial enquiry, the experience has been seamless. The timely responses and the detailed installation walkthrough onsite were exceptional. I chose Nook Sauna because of the flexible payment options, which perfectly suited my needs. It’s an investment that was well worth the wait, and it has positively impacted my health journey in ways that are hard to quantify. Thank you, team!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

I definitely recommend Nook Saunas

I definitely recommend Nook Saunas. The sauna itself is amazing. I love all the features including being able to connect your phone to bluetooth so you’re able to listen to music/podcasts and also the different selection of light colours to choose from that provide different benefits.

The staff have been very helpful from the beginning when I had lots of questions. The delivery and installation were so super quick. Love my nook sauna. Definitely recommend!

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Best decision I have made!

My experience with Rent A Sauna was brilliant from the start. I had a heap of questions to try find the right sauna for me and they were always answered promptly. Installation took approximately 30 minutes and the 2 men that came to put it together were really lovely. I opted for the 2 person Elite and I use it daily. I sleep so well, I’ve dropped a few kilo and my skin is glowing!

I definitely recommend renting through Rent A Sauna if you are unsure whether to make the commitment to purchase. You won’t be disappointed!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Hasn’t missed a beat

Hasn’t missed a beat, spacious, heats up quick, well designed,
Also a really great service dealing with the Nook Sauna team,
Highly recommend

1 October 2024
Unprompted review
Rated 5 out of 5 stars

💯 HAPPY ❤️

So simple for nook Saunas to install, quick and efficient. I love the convenience of being at home saving me money and time. My skin loves the results of having a sauna at least 3 times a week. Thank you they are so friendly as well 💯🙂

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Sauna

I just purchased my Nook Sauna (after hiring it for about a month) The experience has been great.
The customer service, from Josh and Carlos when they first delivered the sauna was excellent, great advice too. Henry has answered and followed up on every question I had from start to finish. In a nutshell, the whole experience with this company has been awesome and I thoroughly recommend them if you are considering purchasing/ hiring a quality Sauna.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

What a great idea to rent out saunas

What a great idea to rent out saunas. I love that I can try it out before committing to purchasing and also that there’s no obligation to purchase. The sauna quality is great, literally brand new, and the team have been amazing to deal with too. It’s great that they come and set it all up so it’s ready to use right away. We’ve only had our sauna a couple of weeks and so far I’m loving the health, detox and relaxation benefits.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

We love our new sauna!

We love our new sauna! Jordan was great in organising a time that suited for installation, explained how to use and maintain it and took away packaging so it was ready to go straight away. I've used a lot of infrared saunas and this one seems to give the best results without needing really high temperatures which is nice. I liked the idea of renting so I could try it first, but will definitely be buying it after!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Rent a Sauna have been great…

Rent a Sauna have been great communicators the whole way through and it’s been so nice to be able to rent to try the sauna, whereas other companies you have to invest in the purchase first.

Set up of the unit by the installers was super quick and we have really enjoyed the quality of the product!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer Service

I recently purchased the Nook Sauna 2 Person Elite, and the entire process from ordering to installation was incredibly smooth. The team was not only professional but also very friendly, patiently answering all my questions throughout. They even followed up after the installation to ensure everything was working perfectly. The sauna itself is fantastic, providing a relaxing experience and fitting beautifully on my balcony. I highly recommend Nook Sauna for their excellent customer service and quality product.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

We love our 3 person sauna

We love our 3 person sauna! The guys delivered set up and told us how to use it, super friendly.
Super easy to use & spacious!
Love it so much!

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Love it!

Ordering from nook was easy. The staff were super helpful and friendly. The installation was seamless. Prior to ordering from nook saunas I was paying a lot each week to go and use public ones. The quality is just as good and I get the same results. So happy thank you Nook saunas!!

28 September 2024
Unprompted review

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