rennaclothing.co.uk Reviews 

265
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, mentioning that shoes and boots fit wonderfully, feel extremely comfortable, and offer great value for money. Consumers also point out that browsing items and placing orders through the website is wonderfully easy and straightforward. However, some reviewers were not happy with delivery delays and frustrating courier issues. A small portion of people noted that parcels took significantly longer than expected to reach them or occasionally failed to arrive completely. Others mentioned experiencing poor communication when trying to track missing items or seeking support.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made, comfortable, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very speedy and prompt... See more

Order

Users describe ambiguous interactions with order processes, highlighting a significant split in experiences.... See more

Quality

People report high satisfaction with the quality of the products. Consumers frequently mention that the... See more

Price

Consumers find prices to be very appealing, consistently highlighting great deals and competitive costs.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought suede slip'on loafers Excellent! Been buying them for over half a generation, first sold from Chums then latterly Cotton Traders! Half price! Delivered in a coupla days! couldn't be more imp... See more

Rated 4 out of 5 stars

The ordering of the boots was easy but the delivery of them took 7 days with evri on the ordering day saying that they were waiting fot the boots. This status was not updated until the 6th day perhap... See more

Rated 4 out of 5 stars

happy with products and seller - issue was with courier - delayed with delivery otherwise all good and will use store again

Rated 4 out of 5 stars

Ordered a pair of Chelsea boots which have arrived. Really nice boots and great sizing. Only given 4 stars due to length of time it took for boots to arrive which is probably due to Evri.


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Grab yourself a bargain and visit Rennaclothing.co.uk - Outdoor clothing and footwear from many different brands. We have everything you need from hats to shoes and everything in between! Huge selection of items, Men's, Women's and Kids clothing available. We also sell accessories and camping equipment.


Contact info

3.9

Great

TrustScore 4 out of 5

265 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(265)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Neoprene boots

The ordering of the boots was easy but the delivery of them took 7 days with evri on the ordering day saying that they were waiting fot the boots. This status was not updated until the 6th day perhaps prompted by me requesting timescales from Renna. I suspect the proble was with Evri. The boots themselves seem good quality and true to size. I did not need thick socks.

18 February 2026
Rated 1 out of 5 stars

Worst online shopping experience ever

Terrible,
Bought shoes online, Renna processed the order and confirmed shoes shipped 28th Dec. EVRI the courier app notified me they were expecting my order on the 28th Dec.
Their app still tells me " We're expecting it - Renna Ltd.
Contacted Renna on the contact us email to enquire where is my order, only to receive a notification of email delay and 47 attempts to send email.
So started a live chat, provided my order number and query about my order and received the following...
"Hi there, We will look into this for you"
50+ Hours later ..... not a single response...
Rubbish customer service, interaction, practically zero communication.
My recommendation to anyone is keep scrolling don't shop with Renna....

8 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look