H can someone contact me about a previous life insurance i took out please . Im unable to contact anyone as the number is NA.
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It was good to receive a call to check that our life insurance was still doing what it should be. As we all have such busy lives, keeping on top of these things can be a challenge. I’d been wantin... See more
Company replied
First Lady I spoke to was regarding my partners life policy and she asked if I had life insurance. I’d not had any for a few years because of having diabetes. So when she explained about a new policy,... See more
Company replied
Rang me out of the blue to discuss additional insurances for myself and my family. After hearing them out for 15 minutes, whilst I gathered all the facts and figures, their attitude completely changed... See more
Company replied
Company details
Written by the company
Renew Life is a Trading Style of Renew Financial Management Ltd who are Authorised & Regulated by the Financial Conduct Authority. FCA No. 784184. We protect over 500 families per week via the arrangement of Life Insurance, Critical Illness Cover and Income Protection policies.
Contact info
33 Grey Street, NE1 6EE, Newcastle upon Tyne, United Kingdom
- 0333 344 1517
- louise.potts@renewfinancialmanagement.co.uk
- renew-life.com
H can someone contact me about a…
H can someone contact me about a previous life insurance i took out please . Im unable to contact anyone as the number is NA.
28 July 2023
Unprompted review
Its been very pleasant talk with me on…
Its been very pleasant talk with me on phone and explained everything for me
8 January 2021
Sick of getting phonecalls from…
Sick of getting phonecalls from insurance. Pester you all times of the day even after 8pm. Already have life insurance in place they are like vultures.
8 January 2021
Your college was very helpful and…
Your college was very helpful and explained the services very clearly so I could understand. And would recommend your service to family and friends.
Many thanks Stephen Mcwilliams
7 January 2021
Very thorough and helpful.
1 January 2021
Reply from Renew Life
Good afternoon,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Reply from Renew Life
Good afternoon,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Everything explained well
31 December 2020
Reply from Renew Life
Hi Emmett,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Reply from Renew Life
Hi Stephen & Rebecca,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Perfect friendly helpful
31 December 2020
Reply from Renew Life
Hi Bronwyn,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Very friendly service
Very friendly, professional and polite service. Asking in-depth questions to make sure the right cover was used.
30 December 2020
Reply from Renew Life
Hi Beckie,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
great customer service
30 December 2020
Reply from Renew Life
Good afternoon,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Was friendly and helpful explained…
Was friendly and helpful explained everything to me. My only criticism would be the length of the call but then I guess that could not be helped
28 December 2020
Reply from Renew Life
Hi Nicola,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
This a very professional customer…
This a very professional customer agent. Five stars in my book, persistent and informative. Thanks for your help
27 December 2020
Reply from Renew Life
Good morning,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
They were very helpful made sure I knew…
They were very helpful made sure I knew exactly what was on offer and that I understand everything and found me a great deal
26 December 2020
Reply from Renew Life
Good morning,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Reply from Renew Life
Hi Jane,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
I would also like to assure you that in line with our obligations under GDPR and also regulations our business is subject to from the Financial Conduct Authority, that all of Renew Life’s outgoing phone calls are to individuals who have ‘opted in’ to be contacted.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Reply from Renew Life
Hi Susan,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Service and helpful advisor
Service was very good but would have liked an increase in the amount of life insurance with an increase in monthly payments.
26 December 2020
Reply from Renew Life
Good morning,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you'd like us to contact you again to carry out the amendments you have mentioned, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Very clear and informative service
Very clear and informative service. I would highly recommend this company to anyone.
25 December 2020
Reply from Renew Life
Hi Graeme,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
The service was good and thay explained…
The service was good and thay explained it very well
25 December 2020
Reply from Renew Life
Good morning,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
Explain everything and clear.
25 December 2020
Reply from Renew Life
Good morning,
My name is Lauren and I am the Customer Experience Manager here at Renew Financial Management of which Renew Life is a trading style.
Thank you for taking the time to leave us a review. As a family run, values driven business it is a joy to hear you have had such a positive experience whilst taking out the protection you need.
If you have any further questions or queries, please do not hesitate to contact me on lauren.robbie@renewfinancialmanagement.co.uk.
Have a great day!
Kind regards,
Lauren.
P.S if you’d like to refer a friend, please do pass on our number - 0333 344 1517, and upon payment of their 3rd direct debit we will then send you a £50 Love to Shop voucher!
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