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Renaissancejewel Reviews 

855
•
TrustScore 5 out of 5

4.8

Jeweler
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Review summary

Created with AI, based on recent reviews

Evaluating 842 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the jewelry, often noting the brilliant sparkle and how well products match expectations. Many people found the ordering process straightforward and easy, appreciating the helpful and responsive customer service that kept them informed throughout, alongside quick delivery and efficient service. However, some customers also noted that delivery times could be longer than anticipated, with several experiencing delays beyond initial estimates. A few other people also felt that the initial product received was not always exactly what they wanted, or had minor issues such as needing adjustments or appearing smaller than pictured.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting its beauty, quality, and... See more

Quality

Customers had positive experiences with quality, frequently describing items as gorgeous, well-made, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, top-notch,... See more

Order

Reviewers mention positive feedback about their order experience, often highlighting the straightforward and... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising its speed and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE my new ring! I purchased it to celebrate my 60th birthday, and I couldn't be happier with my choice. The sparkle is absolutely stunning, and it's incredibly comfortable to wear... See more

Rated 5 out of 5 stars

Placing the order was very easy!! When I checked the status I received a thorough detailed explanation that was completely accurate. Once shipped the order arrived within 24 hours!! The ring is absolu... See more

Company replied

Rated 5 out of 5 stars

I recently purchased diamond hoops from renaissance jewelry and they are absolutely amazing!! I really did my research for these earrings and so happy I did!!Thank you renaissance!!

Rated 5 out of 5 stars

My wife and I have been looking for an eternity band for an upcoming Anniversary. Our hesitation is with mined stones and then we found Renaissance. Beautiful stones and great customer service. We... See more

Company details

  1. Jeweler
  2. Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

855 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(855)

850 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The ring was as advertised

The ring was as advertised, your company was responsive to my questions/concerns, the ring arrived without hassle within the time frame given, and it is beautiful. Perfect fit, brilliant glow from the stones.

29 June 2026
Rated 5 out of 5 stars

From sour to sweet

We were really disappointed at first because we weren’t going to get our ring in time for my boyfriend’s planned proposal, but then Melina and the jeweler turned things around for us and gave us a greater experience than we could have imagined. The ring is gorgeous and we are truly thrilled to show it off. Plus it’s ethical and was so affordable.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Great detail

Great detail, quality craftsmanship, and easy ordering. Shipping was smooth and customer service has been top notch.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Diamond engagement ring

I ordered an engagement ring for my girlfriend. The process of designing the ring, options for metals and ring diameter were great. The selection of diamonds was incredible. Once ordered, a link is provided to watch the ring being built and QC'd. The riglng arrived a few weeks after ordering and it is beautiful. I will order from them again when looking for new jewelry.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed and excited about this ring!

I just received the engagement ring I ordered from Renaissance Jewel. The ring is amazing. Pictures don't do the ring justice! They kept me informed and sent me pictures of the ring while it was being completed before shipping it. The price was great also. Im very happy and excited with my purchase!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!!

This fine jeweler with an incredible staff made sure that I was more than satisfied with my sweethearts ring! Great job!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful crafted

Beautiful crafted. wonderful experience, perfect for what I was looking for. This was the easiest way I’ve ever bought a ring. 10 out of 10 would recommend renaissance jewel.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Received earrings bent

It took way longer than I anticipated to come in and way late for what I needed it for, than when it arrived one of the earrings was bent. Not what I expected or paid for.

23 June 2026
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Reply from Renaissancejewel

Thank you for taking the time to share this, and I'm truly sorry. This isn't the experience we want for anyone who chooses Renaissance Jewel. A delivery that runs late is frustrating on its own — arriving too late for the moment you needed it, and with a bent earring, falls well short of the standard we hold ourselves to.

I'd like to make this right personally. Please email us at support@renaissancejewel.com and reference this review, and we'll arrange a replacement or repair right away — and look into what went wrong with the shipping so it doesn't happen to anyone else.

We'd be grateful for the chance to earn back your trust.

— The Renaissance Jewel Team

Rated 5 out of 5 stars

I recived my ear rings and love them

I recived my ear rings and love them. Just what I had ordered. And they kept me updated on when I would recive my order. If I reached out to them for anything they were very quick to respond back with in a few minutes. The ear rings are BEAUTIFUL AND GREAT PRICE!!! THANK YOU Kim Hancy

23 June 2026

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