Remixshop.com Reviews 57,937

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,162 reviews, reviewers had a great experience with this company. Customers frequently praise the wide variety of items available, often at good prices, making it easy to find desired products. Many appreciate the quality of the clothes and the detailed, honest descriptions provided, with items often arriving in excellent condition and matching their online portrayal. Reviewers also highlight the fast delivery service and the convenience of the shopping experience. However, some customers were dissatisfied with certain aspects, such as expensive delivery fees and occasional inconsistencies in product descriptions, particularly regarding sizing, condition, or missing details. There were also mentions of slow shipping for some orders and issues with tracking packages.

What people talk about most

Product

People report ambiguous experiences with product quality and descriptions. Many reviewers praise the wide... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the good quality, excellent... See more

Price

Users describe ambiguous interactions with price. Many reviewers praise the acceptable, good, and even... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery, with some... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report successful purchases, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The buying process was simple but tracking the package was more difficult. The ‘track package’ link took me to the site in Bulgarian and I was unable to find how to change the language. Using a trans... See more

Company replied

Rated 4 out of 5 stars

Everything is most of the times perfect, but in some cases, the information about a product is not right, or missing something, or they are used (although they appear as new with label/tag) and the ph... See more

Company replied

Rated 4 out of 5 stars

Great prices and clothes but you have a serious problem with extremely low sales commissions. I will no longer sell on your platform!

Company replied

Rated 4 out of 5 stars

My review is four stars because of the expensive delivery. So sending back unfitted thing, which has the price lesser than delivery expenses, is not worth. Although even searching isn't without probl... See more

Company replied


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Used Clothing Store
  6. Women's Clothing Store

Written by the company

At Remix, you can easily shop and sell clothes, accessories and shoes. Choose from thousands of one-of-a-kind fashion treasures added daily, at great prices. Looking for the latest fashion trends, vintage models, signature collections, or some stylish evergreen classics? We have them all! Find unique items from over 15,000 favorite global brands and upgrade your wardrobe. Shop your fashion finds from Gucci, G-star Raw, Zara, Tommy Hilfiger, Calvin Klein, and many more for up to -90% off of their estimated price as new. Your style, your budget and the planet will love it! Welcome to the good side of fashion! Wear everything you love and love everything you wear.


Contact info

4.0

Great

TrustScore 4 out of 5

58K reviews

5-star
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Rated 2 out of 5 stars

Price, product and quality

the price is way too high for the quality of the products

24 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello, Ionela,
We are sorry that we did not meet your expectations.

Your opinion is extremely important to us, and we would like to learn more about your experience.

Please feel free to contact us at emailor phone for contact so we can assist you and find a solution.

Thank you for sharing your feedback – it helps us improve!

Best regards,
Tatiana
Remix Team

Rated 5 out of 5 stars

absolutely fabolouse top experience

absolutely fabolouse this is my favourite shop for everythink also for children clothes everzthing is looking like new from shop waw effect
najlepsia skusenosť ever aj decke veci su akonove skutočne odporucam

24 April 2026
Rated 3 out of 5 stars

I am disappointed by the fact that…

I am disappointed by the fact that their sizing chart is quite confusing lately. Most items that have their labels showcased on the images provided have nothing to do with the sizes that Remix "chooses". I felt tricked multiple times already. I am size XS-S in most brands that I rely on, but all I've been receiving lately has been pure M, most of which is much much bigger than I expected it to be. And their return policies are absolutely ridiculous that you don't even want to try to return the piece of clothing...

28 April 2026
Unprompted review
Remixshop.com logo

Reply from Remixshop.com

Hello, Diana,
We are sorry that we did not meet your expectations.

Your opinion is extremely important to us, and we would like to learn more about your experience.

Please feel free to contact us at bg@remixshop.com /02 4932555 so we can assist you and find a solution.

Thank you for sharing your feedback – it helps us improve!

Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars

Five Starts ⭐️

Excellent store with excellent support.
Thank you!

20 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello, Vasil,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

Rated 2 out of 5 stars
Remixshop.com logo

Reply from Remixshop.com

Hello, Maya,
Thank you for your feedback!

We are sorry that we did not meet your expectations. Maintaining high-quality standards for the items we offer is very important to us, and your feedback is extremely valuable.

We would be happy if you could contact us at bg@remixshop.com /02 4932555, so we can assist you.

Best regards,
Mariya
Remix Team

Rated 4 out of 5 stars
Remixshop.com logo

Reply from Remixshop.com

Hello, Vesela,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars
Remixshop.com logo

Reply from Remixshop.com

Hello, Iveta,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars

An absolute trustful site

I've been shopping from remix for years, that says it all.

20 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello, Xrysa Karatzia.,
Thank you! 💚
We are so glad you were satisfied with your order! Your positive feedback motivates us to continue providing the best experience to our customers.
If you have any questions or need help with future orders, we are always here. We look forward to thanking you again!
Thank you very much,
Regards,
Eva
The Remix Team

Rated 5 out of 5 stars

Easy to choose what I want and the…

Easy to choose what I want and the quality I want

17 April 2026
Remixshop.com logo

Reply from Remixshop.com

Dobrý deň,

Ďakujeme Vám! 💚

Sme veľmi radi, že ste s objednávkou spokojní! Vaša pozitívna spätná väzba nás motivuje, aby sme našim zákazníkom aj naďalej ponúkali tie najlepšie skúsenosti.

Ak máte akékoľvek otázky alebo potrebujete pomoc s budúcimi objednávkami, sme tu vždy. Budeme radi, ak Vás opäť potešíme!

Srdečná vďaka,

S pozdravom
Tím Remixu

Rated 1 out of 5 stars

I WOULD NOT RECOMMEND

I WOULD NOT RECOMMEND! Using Remix was ok and good in the past, but now most used products are more expensive than buying brand new items online. Their discount codes work only for narrow range of products of little or no value. Selling on it also a pain, I emailed their customer service few times with no response for weeks so far. I would avoid from now on...Their greed is on them...

17 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello, Mark,
We are sorry that we did not meet your expectations.

Your opinion is extremely important to us, and we would like to learn more about your experience.

Please feel free to contact us at bg@remixshop.com /02 4932555 so we can assist you and find a solution.

Thank you for sharing your feedback – it helps us improve!

Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars

You have shown seriousness

You have shown seriousness, promptness and understanding!
You are the Best!

22 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello,

Thank you! 💚

We are delighted that you are happy with your order! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Adrian Mitarca
Remix Team

Rated 5 out of 5 stars

Super

Super. Everything, very good price, quality products.

22 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello,

Thank you! 💚

We are delighted that you are happy with your order! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Adrian Mitarca
Remix Team

Rated 1 out of 5 stars

Very Poor Customer Experience

We had a really frustrating experience with this company. One of the biggest issues is that they do NOT allow the standard “review before payment” option with the courier. Even when we explicitly called them from the Speedy office and asked for an exception, they refused — flat out. No flexibility, no understanding.

This creates a completely unnecessary risk for the customer, especially when buying clothes, where sizing and fit are critical. Instead of being able to quickly check if the item fits and return it on the spot if it doesn’t, you are forced to accept the package blindly.

And it gets worse.

If the item doesn’t fit and you return it, you then have to wait up to TWO WEEKS to get your money back. So instead of a simple and fair process at the courier office, your money is tied up for weeks — all because they don’t offer a basic option that many other online stores provide.

Overall, this approach feels very customer-unfriendly and outdated. It adds friction, risk, and unnecessary delays to what should be a simple purchase process.

Would not recommend unless you are 100% sure about the size and willing to deal with slow refunds.

5 November 2025
Remixshop.com logo

Reply from Remixshop.com

Hello,
We are sorry that we did not meet your expectations.

Your opinion is extremely important to us, and we would like to learn more about your experience.

Please feel free to contact us at bg@remixshop.com /02 4932555 so we can assist you and find a solution.

Thank you for sharing your feedback – it helps us improve!

Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars
Remixshop.com logo

Reply from Remixshop.com

Hello,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

Rated 4 out of 5 stars

Everything is most of the times…

Everything is most of the times perfect, but in some cases, the information about a product is not right, or missing something, or they are used (although they appear as new with label/tag) and the photos are not always helpful. I understand that we are talking about a huge amount of products, but they are not for free and not always very cheap.

22 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello, GZ.,
Thank you! 💚
We are so glad you were satisfied with your order! Your positive feedback motivates us to continue providing the best experience to our customers.
If you have any questions or need help with future orders, we are always here. We look forward to thanking you again!
Thank you very much,
Regards,
Eva
The Remix Team

Rated 5 out of 5 stars
Remixshop.com logo

Reply from Remixshop.com

Hello, Michaela,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars

Fantastic products at an unbelievable…

Fantastic products at an unbelievable price. Very detailed information as to the condition of the item. Very honest description of items and good quality photos. Postage was super fast. This is my third order and definitely will not be my last!!

22 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

Rated 5 out of 5 stars

bravo

bravo bravo

20 April 2026
Remixshop.com logo

Reply from Remixshop.com

Hello, Kalina,
Thank you! 💚

We are delighted that you are happy! Your positive feedback motivates us to continue providing the best experience for our customers.

If you have any questions or need assistance with future orders, we are always here for you. We look forward to bringing you joy again!

Heartfelt thanks,
Best regards,
Mariya
Remix Team

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