Remitly Reviews 113,166

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 22,420 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the service for being fast, reliable, and secure, making international money transfers easy and efficient. People appreciate the low fees and good exchange rates, often finding them better than traditional banks. The app is frequently highlighted for its user-friendly interface, allowing for quick transactions and clear status updates. Customers also value the convenience of sending money directly to bank accounts and the prompt notifications about their transfers, which provides peace of mind. However, some customers also noted issues with delays in money arrival, with transfers sometimes taking several days instead of being instant. A few other people also felt that the exchange rate wasn't always the best, and some experienced problems with transactions being held for verification or not reaching the recipient despite confirmation.

What people talk about most

Payment

People report positive experiences with payment, highlighting fast and efficient money transfers, with some... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and appreciation for the... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and speed of... See more

Price

Reviewers mention positive feedback about price, with many customers appreciating the low fees and good... See more

Application

Customers had positive experiences with the app, finding it easy to use, simple, and quick for setting up and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankyou so much for making transition easier. Work so fast than we thought and more flexible also safest way. Honestly iam very grateful to Remitly but the fee is a little bit high for me because eve... See more

Rated 5 out of 5 stars

Been using Western Union for years. Then started having issues with bank deposits. Western Union wasn’t able to resolved our problem after complaining many times. So we checked around and decided I wo... See more

Rated 5 out of 5 stars

This app really exceeds my expectations. It makes international transfers easy, lightning fast, and secure as I have never seen before, with reasonable fees less than any in the market, even less than... See more

Rated 5 out of 5 stars

Remitly services has been great! I have used them and so has my wife on several occasions to send money to Indonesia for family members. Their communications with us are top notch. It is very import... See more


Company details

  1. Money Transfer Service
  2. Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

113K reviews

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Asks customers to review

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Rated 5 out of 5 stars

"I am satisfied with my experience using Remitly

I am satisfied with my experience using Remitly. The app is easy to use, and the money transfer process is fast and smooth. I received clear updates throughout the transaction, which made everything easy to track. My money was delivered on time, and the overall experience was secure and hassle-free. I would recommend Remitly to others.

12 June 2026
Rated 1 out of 5 stars

I am a regular user of this app

I am a regular user of this app, but I want to suggest an important safety update.Right now, if a user accidentally touches the "Repeat Transfer" option, the app sends the money immediately within minutes. There is no confirmation step and no way to cancel it. I have accidentally sent money two or three times because of this.Please consider adding a confirmation screen (like a "Are you sure?" pop-up) or a minutes cancellation window after clicking "Repeat Transfer." This small change will stop users from accidentally making incorrect transfers.

Thank you for the quick reply. I know about the help link, but because Remitly transfers money in minutes, the money is usually delivered too fast to hit cancel. I will submit a formal request on your support page. Please make sure your product team sees this suggestion so nobody else loses money by accident.

11 February 2026
Unprompted review
Remitly logo

Reply from Remitly

Hi there, we're sorry to hear you've run into this issue multiple times — we completely understand why a confirmation screen would make you feel safer using the app. In the meantime, if a transfer is accidentally sent, you can often cancel it from your Activity feed if the money hasn't been delivered yet, and you can see the full steps here: https://help.remitly.com/hc/en-us/articles/218931167-How-do-I-cancel-a-transfer-. We're here if you need us, so please drop us a line at www.remitly.com/support so we can gather more details about your request and advocate for this feature.

Rated 5 out of 5 stars

Excellent money transfer service

Excellent money transfer service. Fast, reliable, and easy to use. The transfer arrived on time, the exchange rates were competitive, and the app was very user-friendly. I highly recommend Remitly for international money transfers.

12 June 2026

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