This brand is literally so so rad, I ordered the Karli Glitter dress for my girlfriends birthday as she has been raving about this brand for ages, and it came in under 14 days like what it says upon... See more
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Easy shopping experience, amazing selection of fragrances at great prices compared to other sites that I use, and a super quick turnaround on shipping. I had a very terrible experience with one of the... See more
I never received my Angeles Tank Top. I ordered it March 8th and the tracking number stopped after March 15th. Ive emailed them multiple times asking for an update with something other than my trackin... See more
Awful customer service, false advertisement of sizes, refused to let me return a skirt that they wrongly advertised the size of, very rude & unresponsive. Shipping took over a month. Do NOT buy from t... See more
Company details
Information provided by various external sources
REMIDII is a radically fabulous harajuku Japanese meets chic and sexy streetwear online store for the glam queens, punk kids, misfits and fashion forward thinkers. Shop the latest in the edgiest and sickest fashion out there!!
Contact info
United Kingdom
- remidii.com
3.5
Average
44 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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DO NOT ORDER ON THIS STORE
DO NOT ORDER ON THIS STORE
I didn't order on this shop, but as I was looking at the items I recognized some that I saw on aliexpress, I decided to make an image research, and the few items I googled were from aliexpress, and they were SO CHEAPER...
9 December 2018
Unprompted review
I have bought multiple items from this…
I have bought multiple items from this website and have received nothing, but good quality items until this...
I have received most of my items except one that was missing. I emailed and told them that most of the item I got have been delivered except the other item. Keep in mind, one of the items that I received has the same tracking number as the missing item. This is their response:
"I have looked into this for you and I can see that your Loretta tank top is currently still in transit to you, so please do not worry dear, your item will most
definatley be delivered however due to the busy holiday season some items may take a little longer than others. Please accept out most sincere apologies if this
has caused you any inconvenience."
Seems about right, minus the spelling errors. I patiently waited for about 2-3 days for the missing item to show up and it never did. I emailed them again that my item never showed up even though the tracking number said it has been delivered. This is also their response:
"I have looked into your order and i can see that your Loretta top has been successfully delivered, please see to the screenshot attached below. "
The screenshot they sent me was the tracking number and the status that it was delivered. Okay...? But I never got my item, that doesn't mean anything. At this point, they must've messed up, gave me the wrong tracking number, or something of the likes. After several replies, they would not logically fix the problem or even express their concern. Instead, they told me THREE TIMES that it has already been delivered when I also told them THREE TIMES that I never received my missing item. This has made me extremely furious with them because they were not professional in any way (they didn't ask further or ask me to check if it was behind a bush or something). I asked for a refund and this is what they said:
"Unfortunately if it says on our tracking information that the item has been successfully delivered then we are unable to give you a refund. "
Okay, I get it... Not having any customer service skills whatsoever and putting the fault on a PAID CUSTOMER is not their problem? Yeah, I am SO done with this website/company. I am going to go to my bank to file a dispute soon.
TLDR: Told Remidii that my missing item wasn't delivered, emailed them, and told me to screw off (NO REFUND EITHER).
Please take ultimate consideration when shopping on this website. Thank you for reading my complaint and I hope it will change your perspective of this horrible company.
30 November 2018
Unprompted review
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