I was gifted with Remento for Mother's Day. It is a great way to share stories about my life. It is so easy to record audio stories. I've never tried the video option yet as I'm not fond of recording... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It has been endlessly enjoyable to create prompts for my 95 year old mother to answer. We have connected through story telling which provides so much joy for us both. AND, the fact that at her age s... See more
Company replied
Memento is a wonderful keepsake for your family! It is fairly user-friendly and so amazing how it takes simple recordings and transfers it to fun, entertaining stories with a creative titles in a matt... See more
Company replied
my daughter js wanting family history yo pass on to our grandchikdren and beyond i receive a note with a question to snswer k ce all requests are completed she will recieve a book with perfect gra... See more
Company replied
Company details
Written by the company
Remento makes it easier than ever to better understand and more deeply appreciate your family story. Whether it's reflections on monumental moments or the joys of everyday life, Remento helps break down barriers across generations, breed connection through curiosity, and remind us that understanding our own story starts by listening to the stories of others.
Contact info
United States
- remento.co
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience with Remento has been…very rewarding
My experience with Remento has been very positive. I’ve enjoyed talking about my experiences. You can either record a video or you can just tell your story and it records . Been fun to share my memories.
17 December 2025
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad your experience with Remento has been so positive and that sharing your memories has been fun.
Wishing you many more meaningful stories to tell and preserve,
Charlie
A+A+
I had been wanting to capture my mom’s stories for awhile. I tried getting her those books like mother’s story to write them in, but I couldn’t get her to follow through. Later when I found Remento she actually spoke them from a cellphone and they transcribed what she said. They made it so easy and now I have a gorgeous book with her stories! I highly recommend Rememto!
10 December 2025
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento helped your mom share her stories in a way that finally felt easy for her.
It means a lot to hear that you now have a beautiful book filled with her memories. Wishing your family many years of joy revisiting her stories,
Charlie
Thanks for the memories
It gave me an opportunity to walk down memory lane. It brought up so many precious memories and people, places and things I wanted to make sure my children and grandchildren knew about.
I read parts of my book at a family gathering. They were captivated as I went over the details of my life.
It's also reasonably priced to fit in a senior's budget.
3 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento gave you a chance to walk down memory lane and preserve the people, places, and moments you wanted your children and grandchildren to know.
I love hearing that your family was captivated when you read from your book. Wishing you many more moments of connection through the memories you’ve saved,
Charlie
Remento
Remento, is a Godsend, it allows me to record memories that I always missed with my own family history. It is genious what it produces and allows me now to leave my parts with my kids, grandkids.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has given you a way to preserve the memories you wish you had from your own family history.
What a meaningful gift to leave for your kids and grandkids. Wishing your family many years of connection through the stories you’re saving,
Charlie
It’s great to put your stories on film…
It’s great to put your stories on film to save for family members.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has given you a meaningful way to save your stories for family members.
Wishing your loved ones many moments of connection as they revisit the memories you’re preserving,
Charlie
Started writing this past Christmas
Started writing this past Christmas, and everything has progressed so smoothly. I prefer the "clean transcript" style, as it keeps my writing true to my thoughts (with a bit of editing). Very happy with the results so far!
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad everything has progressed smoothly since Christmas, and that the clean transcript style has felt true to your own thoughts with just a bit of editing.
Wishing you continued joy as your stories come together,
Charlie
Memories
It is easy to record, and afterwards I could change the writing, whatever I wanted to change. The book is of the best quality, and I love the great coloured pictures. There is one thing that annoyed me; some pages have just one picture where there could've been more, or also some of the writing. Altogether, I love the whole idea and tell/show everyone.
5 May 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento made it easy to record your stories, edit the written versions, and create a book you love with beautiful color photos.
I also appreciate your honest note about the page layouts. If you’d ever like help reviewing layout options, our team is always happy to help at support@remento.co.
Wishing you many years of joy sharing your book with others,
Charlie
It is easy to use
It is easy to use. Abilities to correct or add are very easy even for tech challenged people.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has felt easy to use, especially when correcting or adding to your stories.
Wishing you many more meaningful stories to preserve,
Charlie
They do everything they say they're…
They do everything they say they're going to do. I have enjoyed the experience.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has followed through on what you expected and that you’ve enjoyed the experience.
Wishing you many meaningful stories to preserve and revisit,
Charlie
Raving About Remento
For one year I have been recording my stories for Remento. I’ve used a combination of Remento prompts, ones my daughters suggested and stories I’ve wanted to tell. Some of my stories have photos to go with them. I could add the photos when I answered the prompts or later. The AI text translations of my spoken words are good and edits to that text are easy to make. I recommend Remento to anyone who will listen.
Now it’s time for me to publish the book. The first steps in that process are easy.
Thank you, Remento staff, for making this product. It beats the others that I’ve heard about.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m thrilled you’ve spent the year capturing your stories with a mix of Remento prompts, your daughters’ questions, and memories you wanted to make sure were preserved.
I’m so glad adding photos, editing the written stories, and beginning the publishing process have all felt easy. Wishing you so much joy as your book comes together,
Charlie
A Journey Coninued
FYI - I’m currently using Remento and continuing to work through its questions about my life, family relationships, and work experiences. I believe I’m nearing the end of the process, as the prompts have shifted toward deeper reflections on my values, standards, and the perspectives I’ve developed over the course of my life.
I’m genuinely interested — even eager — to see the finished product. Once I have the complete narrative in hand, I’ll be in a much better position to offer a thoughtful evaluation of both my experience and Remento’s final output.
4 June 2026
Unprompted review
Reply from Remento
Thank you for sharing this so thoughtfully. I’m glad to hear you’ve stayed with the questions as they’ve moved into deeper territory, because those reflections on values, relationships, and life perspective often become some of the most meaningful parts of the finished book.
I’ll be eager to hear what you think once you have the full narrative in hand. I hope the final result feels like a true reflection of your voice, your experiences, and the life you’ve taken the time to share.
Charlie
Remento makes this Happen
Remento makes this Happen! My family already have mentioned they are ENJOYING the stories I share.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento is helping make these stories happen, and even happier to hear your family is already enjoying what you’ve shared.
Wishing you many more meaningful memories to pass along,
Charlie
Customer service is poor (Non-existent) until the owner pleads for 5-star reviews.
Customer service is poor. Response time to emails is horrible and not having a way to call and talk to someone is proof they only care about money and not about taking care of their customers who spend hundreds of dollars on their products.
13 May 2026
Unprompted review
Reply from Remento
This is Charlie from Remento, and I’m truly sorry we made you feel ignored. You deserved faster, more human support after trusting us with something so personal.
I would genuinely like the opportunity to connect with you directly to resolve the outstanding issues.
I love Remento
I love Remento. I have had so much fun retelling the stories I have told for years. My grandchildren are in three different countries and now they'll have my voice and my stories for years to come. I look forward to getting the book finished soon. This is one of the best gifts my kids have ever given me. I would recommend it to every family.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m thrilled Remento has been so much fun for you, especially as you revisit the stories you’ve told for years.
What a gift for your grandchildren across three countries to have your voice and stories to return to. Wishing you so much joy as the book comes together,
Charlie
The product is very high quality
The product is very high quality. Much more beautiful than I expected. The people are very easy to work with and go out of their way to help people like me who are a tad tech challenged and who have complicated lives. I can’t say enough good things about Remento and I am one of those people who do not leave reviews. I make an exception for Remento
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for making an exception to share this. I’m thrilled the finished product felt even more beautiful than expected, and I’m especially glad our team made the process easier while you were balancing real life and a bit of tech stress.
It means a lot that Remento earned this kind of note from someone who does not usually leave reviews. Wishing you and your family many years of joy with what you created,
Charlie
Thankful to Share memories
So far I have not answered all of the questions our kids have given for me to answer, but it has been fun to share memories with them that I know will last forever now! These are things we wouldn't sit around the table discussing, but things that it is great for them to know and have a history of! Thanks for this wonderful service!
3 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has made it fun to answer your kids’ questions and share memories that might not naturally come up around the table.
What a meaningful gift for them to have these stories preserved and to know more of your history for years to come.
Charlie
It is an easy process to manage
It is an easy process to manage. Easy to tell stories and get them downloaded.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has felt easy to manage, from telling stories to downloading them. We built it to make preserving memories feel simple, not like another project on your plate, so this means a lot to hear.
Wishing you many more easy and meaningful storytelling moments.
Charlie
Legacy of Love, Meaning and even Humor
Easy to use, fun to share meaningful experiences with my family and satisfying that they get to see and hear me now and after I’m gone. It’s a way to leave a beautiful legacy.
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I’m really glad Remento has felt easy to use, fun to share, and meaningful for your family.
Leaving behind love, memories, and even humor is such a beautiful legacy. Wishing your family many years of comfort and joy through the stories you’re preserving,
Charlie
You have lived a wonderful life and…
You have lived a wonderful life and created a legacy that your family may or may not know about. Do yourself and your family a favor and record the highlights that you can create in a book. You will feel good about it. Your family will love it, and it will be incredibly easy. Remento isn’t easy way to tell your stories with the emotion that you want to carry on. It’s been easy and fun. Try it.
1 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. I love how you described Remento as an easy and meaningful way to tell your stories with the emotion you want to carry forward.
I’m so glad the process has felt fun and simple, and I hope your family treasures the legacy you’re creating for years to come.
Charlie
My son’s gift to his kids
My son gave me a membership to Remento for his 40th birthday. He remembers the stories I told of my growing up years. He wanted to have them to share with his kids.
The most interesting part of the experience is you can do the recordings on video or audio. You can add photos to go along with the stories. I have not yet but am collecting ones to use.
Another plus is you can review each story after it is recorded. Edit them anytime to make corrections or add more detail.
It is a perfectly wonderful tool to preserve loved one’s legacy and share with the next generation.
Sincerely
S Palmer
4 June 2026
Unprompted review
Reply from Remento
Thank you so much for sharing this. What a meaningful gift from your son, not just for you, but for his children too.
I’m so glad Remento is helping preserve the stories he remembers from your growing up years, with room to add photos, review each story, and shape them over time.
Wishing your family many years of joy as these memories are shared with the next generation,
Charlie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.