Remedy Meds Reviews 

13,458
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,886 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated medical staff and practitioners for their overall helpfulness, clear communication, and the truly exceptional support provided throughout their entire weight loss journey. People also deeply appreciate the consistently quick response times, attentive listening during medical consultations, and the exceptionally smooth appointment scheduling experiences with professionals. Some reviewers were not happy with recurring billing cycles and frustrating reimbursement processes when handling unexpected account issues or subscription updates. A few consumers also mentioned difficulties resolving subscription charges, experiencing communication barriers with support teams, or encountering strict administrative documentation requirements.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and attentive during consultations. Reviewers highlighted... See more

Service

Reviewers highlight positive aspects of service, noting that providers are punctual, compassionate, and clear... See more

Customer service

Customers had positive experiences with customer_service, noting that representatives are helpful, friendly,... See more

Product

Reviewers mention positive feedback about product, noting that medications work really well and help achieve... See more

User experience

Clients share positive opinions on user_experience, highlighting a great and wonderful overall journey.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was recommended to Remedy Meds by a coworker. There was no hassle getting signed up, getting an interview with a doctor, and my medicine arriving quickly and on-time. When calling, had to call ab... See more

Company replied

Rated 5 out of 5 stars

Always nice to me. Answers all my questions. Available within 20 minutes of me setting up appointment. Very good at letting you know where they are at in the process of handling your request for refil... See more

Company replied

Rated 5 out of 5 stars

My experience has been great so far. I was a little leary at first but as I received texts and email from Remedy Meds I realized their communication was better than perfect. I feel very well taken car... See more

Company replied

Rated 5 out of 5 stars

Remedy Meds is the third GLP1 provider I've tried since beginning my weight loss journey late last year. And so far, they are the most responsive. My initial televisit was scheduled the same day... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.6

All reviews

(13,458)

7,244 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service from Remedy

After being on the program and having several issues along the way (continuous changing of the medication mix; side effects from meds being blended with the semaglutide; changing of pharmacies every month; viles arriving with not enough medication for the full month; and finally being advised yesterday via email that I was no longer eligible for the subscription with no explanation whatsoever. Based on several follow up emails I was advised that I could not be provided any information on why my subscription was cancelled for compliance reasons. I am assuming the mix I was receiving was not as profitable for Remedy as they kept wanting to add additional meds in with the semaglutide to make it less concentrated. I would ask the company not to respond with the same canned feedback I see on this site.

10 August 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 5 out of 5 stars

Very good interview and service

I got a phone call the same day for my medical evaluation. I look forward to my medication and help with weight loss.

10 August 2026
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Reply from Remedy Meds

We're so pleased to hear that your medical evaluation was scheduled promptly! We are excited to support you on your journey towards better health and weight management.

Rated 1 out of 5 stars

I was charged month after month without…

I was charged month after month without receiving any medication. If you’re not keeping a close eye on your account, they’ll continue taking your money. This experience left me feeling completely misled and disappointed. Very poor service and transparency.

14 May 2026
Unprompted review
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Reply from Remedy Meds

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Rated 5 out of 5 stars

The nurse practitioner was very nice

The nurse practitioner was very nice. She listened to my concerns and we made a game plan together.

10 August 2026
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Reply from Remedy Meds

We're so pleased to hear that our nurse practitioner was nice and listened to your concerns. It's wonderful that you were able to create a game plan together.

Rated 5 out of 5 stars

I got my questions answered and in a…

I got my questions answered and in a very timely manner. I always appreciate this

10 August 2026
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Reply from Remedy Meds

We're so glad to hear that your questions were answered promptly. We always strive to provide timely assistance, and we appreciate you acknowledging our efforts!

Rated 5 out of 5 stars

Ask questions

Very thorough and answered all questions

10 August 2026
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Reply from Remedy Meds

We're so glad to hear that we were very thorough and answered all of your questions. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I'm impressed with service so far

Everyone has been helpful and explained the process clearly.

9 August 2026
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Reply from Remedy Meds

We're so happy to hear that our team was helpful and clearly explained the process to you. We appreciate your positive feedback!

Rated 4 out of 5 stars

Great Ease of Access to Support

High marks for giving people easy access to the Remedy Meds team, for any questions or concerns. They are very knowledgeable and it is quite easy to schedule a free consultation.
One very minor comment: Two days ago I had a scheduled video call . I logged on but the provider never showed. It was helpful that every 10 minutes, RM asked if I wanted to keep waiting. Not knowing if the provider had forgotten or was getting off another call, I waited for 30 minutes.
I ended up rescheduling and had a productive phone call this morning. However, the RM email reminders told me to log in to my portal and wait and sign in to the video call, which I did, luckily with cell phone on me. Then RM called my cell. That is fine- I would just ask that RM be more clear so I knew how I would be contacted.

9 August 2026
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Reply from Remedy Meds

We appreciate you taking the time to share your experience with us. We are glad to hear that you find our team knowledgeable and scheduling a free consultation easy. We sincerely apologize for the inconvenience you experienced with the missed video call and the lack of clarity regarding how you would be contacted.

Rated 5 out of 5 stars
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Reply from Remedy Meds

We are so pleased to hear that your experience with us was both friendly and easy. Thank you for sharing your positive feedback; we truly appreciate it.

Rated 5 out of 5 stars

My nurse was knowledgeable and very…

My nurse was knowledgeable and very informative.

7 August 2026
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Reply from Remedy Meds

We're so happy to hear that your nurse was knowledgeable and informative. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Practitioners were able to answer all…

Practitioners were able to answer all my questions and helped me understand how important it is to plan for meeting weight goals and managing eating when I come off GPL1.

9 August 2026
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Reply from Remedy Meds

We're so glad to hear that our practitioners were able to answer all your questions and help you understand the importance of planning for your weight goals and managing eating after GPL1.

Rated 5 out of 5 stars

I’ve tried other services and Remedy…

I’ve tried other services and Remedy Meds is by far the best. The medical and customer support is second to none.

7 August 2026
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Reply from Remedy Meds

We are so pleased to hear that you find our medical and customer support to be exceptional. Thank you for recognizing our dedication to providing the best service!

Rated 5 out of 5 stars

Clinician was very pleasant and called…

Clinician was very pleasant and called me directly because she had challenges with getting connected into the portal. I appreciated her being resourceful so I was not left hanging. I was interested in switching medications and she explained the new meds, pros/cons, to prepare me.

8 August 2026
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Reply from Remedy Meds

We're so pleased to hear that your clinician was resourceful and ensured you weren't left waiting. It's wonderful that they clearly explained the new medication, including the pros and cons, to prepare you.

Rated 3 out of 5 stars

The pricing is prohibitive

The pricing is prohibitive. I'm looking at over vendors for that reason

9 August 2026
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Reply from Remedy Meds

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Rated 5 out of 5 stars

Easy

Easy, friendly,

8 August 2026
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Reply from Remedy Meds

Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Super fast delivery and packaged well

Super fast delivery and packaged well. This will be my first order, so I’ll wait for results

5 August 2026
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Reply from Remedy Meds

We're so glad to hear your order arrived quickly and was well-packaged. We hope you'll be happy with the results!

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