Reman Transmission Reviews 

435
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and patient, making the purchasing process simple and straightforward. Many people found the customer service to be fantastic, with representatives answering all questions and providing clear guidance. The ordering process itself was often described as easy and quick, ensuring a smooth experience from start to finish. However, some customers also noted significant issues with product quality, reporting receiving defective transmissions that failed shortly after installation or arrived faulty. A few other people also felt that communication regarding orders and replacements was lacking, experiencing unresponsiveness from customer care, missing tracking information, or delays in receiving replacement parts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many employees as professional, helpful, and... See more

Product

Consumers find product quality to be ambiguous, with many reporting significant issues with transmissions... See more

Customer service

People report positive experiences with customer service, with many reviewers finding the team knowledgeable... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction.... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(435)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple process

This was as simple a process as I have ever had to get what I needed. The transmission is in perfect condition and my mechanic thought it was factory new.

23 July 2025
Rated 1 out of 5 stars

Everything was great at first

Everything was great at first, shipping was quick, got my transmission in a timely manner, when it came to shipping back my old core, it has been a nightmare. I’ve scheduled many pickups, and now they took $1000 out of my account because they can’t seem to pick up the transmission. I called the dealership I had my new transmission put in and they said they DID pick it up and I still haven’t received my refund like they said I would. I called and they stated they can’t track it so it wasn’t picked up, so I had my bf call and she called me back instantly and said they all of a sudden was able to find the core and that I should have my money soon. This has been ongoing for months now. I do not recommend this company.

22 July 2025
Unprompted review
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback, however, according to our documented records, we attempted to reschedule this core pickup 8 times. We waived the core for over 4 months. We received the core back on July 22nd and you were credited on July 24th. We are happy to hear that the transmission is working well for you.

Rated 5 out of 5 stars

Dodge Trans 62TE & Jay @ x1616

I dealt with Jay @ x1616. He was knowledgeable and answered all my questions. today was the 3rd purchase from Reman Trans. Great warranty and I just found out they also rebuild engines.
Thanks.
Robert Sr
Star Auto Body LLC
42 N Macquesten Pkwy.
Mt Vernon, NY. 10550
STARAUTOBODYCOM

27 July 2025

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