Reman Transmission Reviews 

435
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and patient, making the purchasing process simple and straightforward. Many people found the customer service to be fantastic, with representatives answering all questions and providing clear guidance. The ordering process itself was often described as easy and quick, ensuring a smooth experience from start to finish. However, some customers also noted significant issues with product quality, reporting receiving defective transmissions that failed shortly after installation or arrived faulty. A few other people also felt that communication regarding orders and replacements was lacking, experiencing unresponsiveness from customer care, missing tracking information, or delays in receiving replacement parts.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting many employees as professional, helpful, and... See more

Product

Consumers find product quality to be ambiguous, with many reporting significant issues with transmissions... See more

Customer service

People report positive experiences with customer service, with many reviewers finding the team knowledgeable... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing significant dissatisfaction.... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping de... See more

Rated 5 out of 5 stars

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicl... See more

Rated 5 out of 5 stars

My experience was not great. I ordered a transmission on Line and didn’t receive a tracking number for my purchase. I wasn’t sure my order went through however, my credit card was charged for the purc... See more

Rated 5 out of 5 stars

NEEDED TO REPLACE MY TRANSMISSION ON A 2018 CHEVROLET SILVERADO 1500 TOWN AND COUNTRY VERSION. THIS IS DUE TO THE JUNK TRANSMISSION THAT CHEVROLET PUT IN THE TRUCK NEW. THE SERVICE I RECEIVED FROM "R... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality and reliable used engine & transmission! Car Part Planet offers used engine, used transmission, remanufactured engines and chevy engines in USA. Find your Engines today!


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(435)

134 reviews in the last 12 months

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Rated 2 out of 5 stars

Good tranny but was missing o-ring had…

Good tranny but was missing o-ring had to drop tranny again to add one ,so I was charged $250 extra. Tried to get warranty, but shop was no help and everything at reman transmission was just too complicated I think they do it on purpose just to discourage you and I guess sometimes it works.


Edit: Thank you for your quick reply but just say there was a delay implies there was a resolution but to date there has not been a resolution and I am still out $250 I already spoke with someone at the time and I shouldn’t have to go back and forth with the shop and Remen over this simple mistake on Remen’s part … thanks

Update : transmission is now leaking . I don’t even think I drove 200 miles.It just sits now in the drive way waiting till I get time to take it back to the shop .

26 April 2025
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback ! It appears your warranty claim was handled back in May. We left countless voicemails and sent multiple emails, with no response which resulted in the delay. Should you have any further issues please do not hesitate to contact us.

Rated 1 out of 5 stars

Horrible horrible

Horrible horrible.

After they took my order about 30 minutes later, they call me and told me I have to pay an additional $100 because I provided a residential address once I provided my commercial address they wouldn’t believe that it was a commercial address long story short I cancel the order

3 November 2025
Reman Transmission logo

Reply from Reman Transmission

Thank you for your feedback! According to Zillow this is a house. We have processed you refund as requested.

Rated 1 out of 5 stars

Shady Company

If I could give it a zero I would. Reman Transmission sent my mechanic two defective transmissions without codes and strategies. I am now dealing with 4 related companies trying to get my money back. This is a shady company sending shady parts. Don’t walk -run from this company!

7 October 2025
Rated 5 out of 5 stars

Buying process

The guy that I spoke to who made the purchasing process very simple and answered any questions I had. He explained the warranty details very good. Have no complaints with the purchasing process, but I will write another review after I get my transmission. And review the mechanical side of this process

22 October 2025
Rated 5 out of 5 stars

First time customer

The gentleman I spoke with had great knowledge about the product, pricing, core charge, core return policies, was able to help me get the right transmission, made it easy to set up the shipping details, and answered every question I had. I haven't got the transmission yet so I can't speak on the product but the sales rep was awesome!

22 October 2025
Rated 5 out of 5 stars

easy ordering

easy ordering, took less than 5 minutes on the phone with Jay. i bought a trans for my personal daily driver about 10 months ago, and it has worked flawlessly since install ! i repair motor vehicles for a living (44 years), and i believe these transmisions to be the best ive ever used. just ordered another one for my customers !

0

20 October 2025

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