Total scam of a company if they even exist. There is no phone number or address just customer support email been waiting 6 weeks now and if you email they reply telling you to be patient then give two... See more
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Total scam paid for items then sent a tracking number for June 2025 it then said it was delivered it wasn’t. Company then said it had resent the ordered items but when emailed to follow up on it they... See more
This company is a scam. I paid for On running shoes that were never delivered. They sent me a fake tracking number claiming the package was delivered on September 16, 2025, but I received nothing. Aft... See more
Avoid at all cost. They even provided a Royal Mail tracking number which kept being updated until it supposedly reached the UK. Then the number was "not recognised" in the Royal Mail system. Their c... See more
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ABOUT US Why to spend hundreds of dollars in workshop? When you can fix it yourself for a lot less! Have you ever visited the workshop to get your vehicle repaired or serviced and paid hundreds of dollars? Do you know that most of the repairs are so...
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Can't extract a manual supplied as a password protected compressed file.
Reliable Store supplied a Suzuki SJ Series Workshop Manual in fulfilment of an order I placed with Best Manuals. They supplied a password protected compressed file, and neither of the two passwords they supplied allows me to extract the file (using an extraction utility they recommend). No response to requests for further assistance.
On December 25th
On December 25th. I ordered saved by the bell the new class. I received email conformation saying should receive in 7-10 business days. Then got an email saying i should get this week. Turns out it should be shipping this week. But haven't received tracking info for item. The only thing these people are good for is emailing you back. If you can avoid these people please do so.
Placed an order for a workshop/repair…
Placed an order for a workshop/repair manual and was sent operator manual which we already have.
Tried contacting them time and time again no response.
Terrible business customer service and so much for money back guarantee.
Avoid this business!
I am happy with my purchase
I am happy with my purchase. Yes it took 4 months to be received (within the US) and you will need plenty of patience as well. However, I always had good communication with the seller and saved a lot of money. This was a large DVD set (The Love Boat with 72 DVDs) and the viewing quality is excellent.
My experience was awful!
My experience was awful!! I ordered the complete DVD set of Chicago Hope. They were impossible to get in touch with! I waited 4 MONTHS for my order!! When they did come THEY WERE BURNT DVD'S!! Thirty one burnt DVD's. Don't use these people!!!
Reliable-store rip off keep away
They take advantage of people in immediate need of a manual stating that they have them for immediate download but they don’t actually have them and hope to keep the money because not everyone will follow up and make sure they get refunded or the order cancelled. Basically a total rip off (see many other reviews on other sites)
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