Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more
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💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.
551 Red Bridge Road , 04605, Ellsworth , United States
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Very happy with our 18 in 1 Hydra Spa and with the customer service. Frankly it was time for an upgrade, and I'm so thankful we found Rejuva Fresh. Our previous hydro dermabrasion machine (from another company) had been quite expensive and just not worth fxing for the third time. Instead of paying fix that other machine we invested in the new Rejuva Fresh machine that's so much more advanced. The results are fantastic, and I already have my eye on couple other Rejuva Fresh machines we may just be adding very soon!

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Everyone is very nice and helpful in answering all my questions. They do their very best to get me the best deal possible.

Reply from Rejuva Fresh
Sales rep Angelo was friendly and answered extensive questions. Machine was well packaged and appears well made. Customer service reps reached out after purchase to ensure there were no issues.

Reply from Rejuva Fresh
Fast response. Explanation of all my issues in details. Good customer service and support

Reply from Rejuva Fresh
Easy delivery, securely packaged items, good quality ultrasonic cavitation device and portable ems machine! So far, happy with my results.

Reply from Rejuva Fresh
My order was processed the same day and shipped promptly with a tracking number. I also appreciated the quick response to my email inquiry, demonstrating excellent customer service. Cant wait to receive my order. Thank you guys

Reply from Rejuva Fresh
Customer support at Rejuva Fresh sorted out the problem regarding Black Friday price discount and arranged an immediate refund of the amount . Thanks for your support without delay

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The service training and prompt shipping have been great.

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I got all my questions answered by a professional. Best ownership experience Ive ever had so far.

Reply from Rejuva Fresh
I purchased the Emshape Neo Fit without RF and used it consistently for two months. In my case, I have not seen any visible results. The device produces only very subtle contractions, without external muscle movement, unlike other EMS equipment I’ve seen online.
Customer service was responsive and professional. They investigated thoroughly and confirmed with the factory that very slight coin movement (coin test) and subtle contractions are considered normal performance for this model. This means the device is designed for moderate, comfortable stimulation, not for visible results.
If I had known at the beginning that this model provides only subtle stimulation without visible outcomes, I would not have bought it.
For personal use, this may suit someone looking for gentle sessions. However, for those expecting visible outcomes or planning to use it in a business setting (such as body‑remodeling salons), I believe this equipment will be disappointing and a poor investment.
Update: after the company's reply.
While I appreciate the reply, I would like to clarify that my concern is not about failing to consult, it is about the equipment not meeting the expectations set by Rejuva Fresh’s marketing. Customers should not be made to feel at fault for trusting advertised claims.
When I purchased the EMShape Neo Fit, the product specifications did not mention that a consultation was required before ordering, and no one advised me of this at the time.
I was surprised to be described as a “stronger individual.” I am in my 50s and have never done bodybuilding or fitness training before.
From the very beginning, I raised concerns about not feeling strong contractions. Following Rejuva Fresh’s own advice, I used the most advanced programmes (automatic M5 at 100% intensity and manual mode with all parameters at maximum). Despite this, I did not experience visible contractions or results.
Other customers have reported that even at lower intensities they felt contractions that were too strong, which makes my experience very different.
Unfortunately, even after training and repeated use, the outcome has not changed. I am disappointed, as I expected visible results and stronger performance from the equipment.
In conclusion, despite following all instructions and using the highest settings, the device delivered no visible results. It did not meet the advertised expectations and represents poor value for the cost.
I'm extremely disappointed.

Reply from Rejuva Fresh
Very helpful staff! Machine came packaged securely and in excellent condition. We ordered the 7-in-1 hydrafacial machine and it provides great results!

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There was a shipping issue with the straps for my device and they fixed it right away.

Reply from Rejuva Fresh
Super long lasting results, we love InviSmooth! You can easily covers a large body area in no time.

Reply from Rejuva Fresh
They have amazing customer service and will answer any questions or concerns you have within an hour (if on weekday) and trust me, I’ve asked a lot of questions. I absolutely love my machine. I have used it twice so far and already see a huge difference. I am in love.

Reply from Rejuva Fresh
They always reply fast, and they are always working to help us succeed. I'm delighted we discovered Rejuva Fresh. We are already using of their machines from them and planning to invest more this year coming.

Reply from Rejuva Fresh
It's such a great pleasure I get from helping clients attain their goals and become more confident in their own bodies! Rejuva Fresh machines have been a game changer for all of us.

Reply from Rejuva Fresh
I ordered the7D HIFU machine for face and body. I received it quicker than was promised. It was packaged and shipped carefully. I scheduled my training with Norman. He was an excellent trainer. He followed up with emails to ensure I was confident with the machine. After the first session, I saw immediate, personal results. This is the 2nd machine I have purchased from RejuvaFresh

Reply from Rejuva Fresh
This company has some best devices from professional brands that are known for their quality and performance. The website is set up so good that it makes ordering easy and their customer service is top notch they are very helpful I would not go to anyone else but here thanks Rejuva Fresh for everything I’m in love with your equipment and your service 👏🏼👏🏼👏🏼👏🏼💯

Reply from Rejuva Fresh
I cannot say enough about this company and their equipment. I love my machine, Adonis 30k and it works! The process of purchase, through training and right down to service has been impeccable. Candy was quick to help out with a small problem and went above and beyond to ensure I was happy. I cannot recommend them enough. This is top grade equipment, and a company that makes sure its clientele is happy. I would recommend Rejuva Fresh to everyone.

Reply from Rejuva Fresh
InviSmooth and Proteus are both working well for our customers and I am happy to share some details with everyone.
We love InviSmooth because the customers can notice the obvious reduction in the hair growing back after only one session and of course after several sessions. They are very happy. One therapist was even telling me that her patient hugged and kissed her because previously the patient was going to another spa and underwent several sessions over several months with no results. After one session with InviSmooth, the patient already is noticing a big difference.
As far as Proteus-V this radio frequency microneedling treatment is not very painful and our customers are seeing really nice results. A more refreshed face and neck is revealed after the first session and downtime of just a few days. I understand this machine can also achieve dramatic skin tightening on the body as well, but our facility is focused more on the face and beauty treatments so I can't tell you about the first hand.
As far as customer service, Rejuva Fresh is hands down a fantastic company to work with. They are VERY PROFESSIONAL AND RESPONSIVE. If you are not sure where to buy machines for your business, i think you can choose Rejuva Fresh with complete confidence.

Reply from Rejuva Fresh
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