I debated between a used Candela Gentle Pro Series and a new Rejuva Fresh InviSmooth Diode Laser. Having used both in the past, I knew both were high quality with fast results. However, when I surve... See more
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Review summary
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Ordered the Adonis 40k 6 in 1, for home use. Watched lots of videos on how to use. Installation was easy, thanks to rejuvafresh automatically sending Installation and how to use videos. The... See more
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We received the U Shape 2 from Rejuva Fresh about a month ago, and it has been a real game-changer for my business in terms of client satisfaction. Many are seeing noticeable fat loss and skin tighten... See more
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I've been happy with the machine performance and the impact the treatments have had on our business growth. Without Rejuva Fresh we would have had to limit our options and get only one crazy expensive... See more
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Company details
Written by the company
💎 Professional cutting-edge aesthetic devices for body contouring and skin rejuvenation. Whether you are medspa, clinic, hospital, salon, fitness facility or direct consumer, we have the machines you need to achieve fantastic results. Exclusive technology, with FDA, Medical CE, TGA for many devices. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.
Contact info
551 Red Bridge Road , 04605, Ellsworth , United States
- 1-(800)-249-1310
- Info@rejuvafresh.com
- rejuvafresh.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered a 15-in-1 machine from this…
I ordered a 15-in-1 machine from this company. I love the machine it works properly. They sent a user manual and even customized the machine with my personalized logo which I really appreciated. Customer service seems to nice so far they are working with my requested assisted right away to meet customers needs- very helpful giving the price tag on these machines. :)
6 February 2026
Unprompted review
Reply from Rejuva Fresh
Hi Kimberly, thank you for the 5-star review. We’re so glad to hear you’re loving your 15 in 1 Hydra Beauty Skin System and that everything is working as it should. It’s great that the custom logo added that personal touch for your brand.
We know these are important investments, so we’re happy you’ve felt supported along the way. We truly appreciate you choosing Rejuva Fresh.
Reply from Rejuva Fresh
We sincerely appreciate your kind words and positive feedback, YY! It’s delightful to learn that you find your new True-Flex EMS machine to be beautiful. We hope you enjoy using it and experience good results! If there is anything we can do for you, please don’t hesitate to reach out to our support team anytime. Thank you again for the 5 star rating!
Their customer service team is amazing
Their customer service team is amazing. My machine came in damaged and they replaced it quickly.
24 January 2026
Reply from Rejuva Fresh
Hi FC,
Thank you for your 5-star review. We truly appreciate you recognizing our customer service team.
We’re sorry the original shipment of your Eris® Lipo Cavitation Machine 9 in 1 Professional was affected during transit, but we’re glad we were able to reship promptly and get a replacement out to you without delay. Protecting your investment and resolving situations quickly is very important to us.
If you ever need anything as you continue using your machine, our team is always here to help. Thank you again for choosing Rejuva Fresh.
Personal EMShape Neo Elite upgraded
The Personal EMShape Neo Elite with upgraded power I just received from Rejuva Fresh is well made and effective. I have it in my home gym and my wife and I are using it to built our core strength, tighten up the skin and get ripped. No need for expensive clinics with this thing. Very happy, Rejuva Fresh has also been very responsive to my questions so the support is there.
31 January 2026
Unprompted review
Reply from Rejuva Fresh
Hi Diana, it’s great to hear you’re already incorporating your Personal EMShape Neo Elite upgraded into your routine and that it’s meeting your expectations. We’re glad the build quality and performance have stood out, and that our team has been responsive whenever you’ve had questions.
If you ever need anything, you can reach us at hello@rejuvafresh.com or 1-888-436-3120. Thanks again for choosing Rejuva Fresh and for sharing your experience.
Great experince
My experience has been nothing but great. The communication has been open, timely and wonderful.
24 January 2026
Reply from Rejuva Fresh
Hi Toi, thanks for sharing this. Clear and timely communication is something we focus on every day, so it’s great to know that stood out in your experience.
We truly appreciate your 5-star review and look forward to continuing to support you whenever you need us.
Shipping and delivery was extremely…
Shipping and delivery was extremely fast. The machine came in very heavy duty packaging. Absolutely love it! I will follow up on results since I just received it. Easy to use. I highly recommend the free training offered! So far very happy and super excited!
24 January 2026
Reply from Rejuva Fresh
Hi Kristina, we’re so glad your new machine arrived quickly and in excellent condition. A lot of care goes into how everything is prepared and shipped, so it’s great to know it reached you safely.
It’s exciting to hear you’re already enjoying it and finding it easy to operate. Thank you again for your 5-star review
Rejuva Fresh gets my recommendation!
Ordering was easy once we made our decision on the machine we wanted. Somehow they were able to deliver it in 5 days- after the winter storm hit!! I thought for sure delivery would be delayed but it wasn’t. The machine was easy for us to set up and thanks to the instruction videos, it was easy to also learn how to use. We are very happy and satisfied with this company and with our order! We will buy from them again.
24 January 2026
Reply from Rejuva Fresh
Hi Audrey, we know how unpredictable shipping can be during winter storms, so seeing your machine arrive in just a few days was great to hear. It’s also wonderful that setup felt straightforward and that the videos helped you get started with confidence.
We appreciate you choosing Rejuva Fresh and are glad your experience has been a positive one. Thank you again for your 5-star review.
Super happy
I'm also super happy with the Rejuva Fresh laser we chose to invest in. We chose the Myriad 4 in 1 because of the many desirable functions it offers including pigment removal, skin rejuvenation, hair removal, skin tightening and a lot more. The machine itself is very high quality, and the Rejuva Fresh customer service is maybe the best I've experienced from any online company. They really listen to their customers and care about delivering quality support - I love that.
24 January 2026
Reply from Rejuva Fresh
Hi Annette, thank you for the 5 star review. We’re glad to hear the Myriad has been a great fit for your practice and that its range of treatments and overall quality have met your expectations. It also means a lot to know our customer service stood out and that you felt listened to and supported along the way.
Ordered a replacement handle for a new…
Ordered a replacement handle for a new machine we just purchased from them. Documented with tons of videos proving new handle does not work on my machine yet my old handle does. They will not let me send the new part back to get my refund. I have purchased many medical devices from them but I am being treated very rudely & unprofessionally.
6 November 2025
Unprompted review
Reply from Rejuva Fresh
SC, based on the situation you describe, you apparently are confused and have contacted the wrong company, or this is a paid review, in which case please leave us alone.
If you believe you are a genuine client of Rejuva Fresh, please contact 1-888-436-3120 and provide your full name and order number. We will assist you right away.
Information: Upon checking our records, there is no situation matching the what is described in this review.
Rejuva Fresh includes a lifetime warranty and necessary replacement parts are provided free of cost.
Very good quality
I love this company. Both machines we got from Rejuva Fresh have been very good quality. Not only does the equipment itself look and feel high end, even the packaging is made of good materials. Arranging training was much easier than I thought, and they sent me a beautiful certificate after the session! Five star experience all the way!
24 January 2026
Reply from Rejuva Fresh
Hi Bryson, thank you for taking the time to leave such a thoughtful review. It’s great to know the machines delivered the level of quality you were looking for and that the overall experience, from packaging to training, felt well put together. We appreciate your trust in Rejuva Fresh and are glad everything came together smoothly for you. Thanks again for the 5 star review.
Effective results, very good for my business
I've been using the Rejuva Fresh InviSmooth diode laser for almost a year in my new clinic, and I am very happy with the results. It's an EXCELLENT system in terms of speed, comfort and versatility. Honestly it took me a long time to decide on a supplier for this investment, but looking back Rejuva Fresh was the obvious choice from the beginning, and I'm so happy with my purchase!
24 January 2026
Reply from Rejuva Fresh
Hi Yown, it’s great to hear that the InviSmooth diode laser has been a strong fit for your clinic. Knowing it’s delivering the speed and comfort you were looking for and that you feel good about the investment really says a lot. If you ever have questions or need support at any point, we’re always here. Thanks again for the 5 star review.
Received products fast
Received products fast! Hopefully they are good quality. My experience has been great so far!
24 January 2026
Reply from Rejuva Fresh
Hi Brenda, thank you for the 5-star review. I’m glad to hear everything arrived quickly and that your experience has been off to a great start. If you would like to schedule your one on one training or need any assistance as you begin using your new equipment, just let us know. We are always here to support you.
Very Innovative with Great Results
Results have spoken for themselves. I'd like to share with you guys that one of my longtime clients was expecially excited about the recent introduction of Rejuva Fresh Proteus V into our clinic. Her feedback made me so happy! She shared with me that the results from the sessions she did recently have given her more confidence to do more in her life. She feels empowered and performs better at work and also she feels more at ease in social settings. She has stronger self-assurance overall and feels life is better. Proteus-V is a machine I highly recommend and Rejuva Fresh team is a joy to work with!
10 January 2026
Reply from Rejuva Fresh
Hi Eugene, thank you for the 5 star review. It’s wonderful to hear how well Proteus V is performing in your clinic and especially how meaningful the results have been for your longtime client. Feedback like this really shows the value of the treatments you’re offering, and we’re glad the machine has been such a strong addition for your practice. If you ever need training, guidance or general support, our team is always here for you at hello@rejuvafresh.com or 1 888 436 3120.
Machines work wonderfully
We have three machines so far from Rejuva Fresh. All are performing wonderfully and the one we use the most is Proteus RF microneedling. Very profitable machine and good results. I highly recommend the machine and of course Rejuva Fresh customer service is amazing.
19 January 2026
Reply from Rejuva Fresh
Hi Dulce, thank you for the great feedback. It’s wonderful to hear that all three machines are performing well for you and that the Proteus-V RF Micro-needle + Thermagica Fractional RF System has become such a strong part of your services. We’re glad it’s delivering the kind of results your clients are looking for. If you ever need anything, our team is always here to help. Thanks again for the 5-star review.
Wow!
Wow! Wish I had more adjectives to describe how amazing Rejuva Fresh and Jenny are! Their products and customer service are top notch! Loyal customer for life. 10/10 recommend!
13 January 2026
Reply from Rejuva Fresh
Hi Annings Spa, thank you so much for sharing this. It’s wonderful to hear how happy you’ve been with both the equipment and the support you’ve received from Jenny. Knowing you feel confident sticking with us long-term truly means a lot. We’re always here whenever you need anything. Thanks again for your 5-star review.
High quality
High quality, effective results and reasonable upfront investment. Those are the reasons I chose Rejuva Fresh for all of our medspa machines last year. Now I can tell you for sure it was such as good decision. Attracting customers has actually been easier than I thought!
26 November 2025
Reply from Rejuva Fresh
Hi Cassandra, we’re really glad to hear that your medspa has had such a positive year with the machines and that everything has been performing the way you need. It’s especially nice to hear that bringing in new clients has felt easier than you anticipated. If you need anything as you continue building out your services, just let us know. Thanks again for your 5-star review.
Great communication, very high-quality machine
Communication has been great with this company. My machine arrived quickly and packaged very well. I appreciate that they offer online video training. The machine looks very high-quality and all the tools included are very high-quality as well. So far so good. Can’t wait to start using it.
19 January 2026
Unprompted review
Reply from Rejuva Fresh
Hi Michelle, we’re glad to hear your machine arrived quickly, was well packaged, and that the quality stood out right away. It’s great that the included tools and video resources have been helpful so far. If you ever need one-on-one training, marketing materials, or general support as you continue, feel free to reach out anytime. Thank you for the 5-star review.
Can't wait
Just got my machine in. Shipping was fast and communication was grate. Rejuva sent me many videos and link to watch to get prepared prior to arrival. Sent valubal how to set up vedio. Extremely helpful. Can't wait to start using it.
16 January 2026
Unprompted review
Reply from Rejuva Fresh
Hi, thank you for the 5-star review. We’re glad your machine arrived quickly and that the setup and tutorial videos were helpful while you got everything ready. If you’d like to schedule your advanced comprehensive one-on-one training or need marketing materials or any additional support as you get started, feel free to reach out anytime—our team is available 24/7.
The shipping was fast
The shipping was fast, and the packaging is amazing. Can't wait to start using this device
15 January 2026
Unprompted review
Reply from Rejuva Fresh
Thank you for this positive feedback, Reed! We’re delighted to hear you’re excited to start using your new body contouring machine, and that you were pleased with the packaging and delivery process.
If there’s anything we can do to make your experience even better please don’t hesitate to reach out to our support. We’re here to serve you. Thank you for choosing Rejuva Fresh, and we sincerely appreciate your taking time to leave a review.
It took 7 days for you to inform me…
It took 7 days for you to inform me that the product I had ordered was out of stock. After that, I asked several questions about the new product you were offering as a replacement, and it took another 5 days to receive a response.
Honestly, the customer service department has been a disaster. This situation has directly affected my business operations and is forcing me to consider changing suppliers, which is something I would prefer to avoid but may have no choice.
14 January 2026
Reply from Rejuva Fresh
This review is likely sponsored by one of our competitors based on the facts and historical course of events:
1. The buyer associated with this Trust Pilot profile has not ordered any machines from our company.
2. The buyer recently ordered a consumable gel product, which has been discontinued due to upgrading the gel product. The discontinued gel is out of stock because it has been improved and replaced by our new enhanced clinical-grade formula with a larger size.
3. A free upgrade to the new formula was offered almost immediately and accepted by the buyer (by email). The package was then shipped out the same week, and is scheduled for delivery in two days.
4. We always appreciate genuine feedback because it helps us offer even better service for the future. Therefore upon receiving this review we reached out to see how we can help. The buyer is now unreachable, with no voicemail service available. When buyer finally answered she claimed to have no knowledge of the purchase.
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