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Review summary

Created with AI, based on recent reviews

Looking at 121 reviews, reviewers had a great experience with this company. Customers frequently praise the products for their effectiveness and quality, especially highlighting the laundry sheets and various cleaning items. Many appreciate the eco-friendly nature of the offerings, noting the reduction in plastic waste and the pleasant, non-overpowering scents. People also commend the company for its competitive pricing and efficient delivery service, often mentioning quick shipping and well-packaged orders. However, some customers experienced issues with specific products, such as dishwasher sheets leaving stains or certain scent boosters not dissolving properly. A few reviewers also noted discrepancies in product descriptions, like tea towels being thinner than expected or bin bags not fitting standard sizes. There were also occasional reports of damaged packaging upon delivery and, in rare instances, strong, unpleasant chemical smells on certain items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and variety. Customers praise the effectiveness of... See more

Quality

Clients share positive opinions on quality, with many praising the effectiveness of laundry sheets and scent... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many reviewers praise the prompt... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the good and competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No turning back now! I started with laundry sheets, then cleaning products and I’ve now ventured into toiletries. I wanted to use more planet friendly products and reduce the amount of plastic packagi... See more

Rated 4 out of 5 stars

Good product, good price. DPD proved useless at delivering and returned the parcel back to sender, but REGN customer service responded without delay and posted the parcel out again via Royal Mail, wh... See more

Company replied

Rated 4 out of 5 stars

I use REGN most of the time now and I’m really glad to have discovered it. I’d reached a point where I was just really conscious of how much plastic I was throwing away and how much the products I was... See more

Rated 5 out of 5 stars

Love the laundry sheets, so easy to use and definitely washing everything as well liquid or powder. Foaming handwash is great too . Yet to use anti -bac or scouring pads or toilet bomb, but am confide... See more


Company details

  1. Health and Beauty Shop

Written by the company

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstandingly good customer service

Regn sent out our order quickly and we received it very promptly. What was even more impressive to me was the quality of their customer service. I realised today, two or three weeks after receiving our order, that an item appeared to be missing. I emailed the Regn team and within half an hour I had been emailed back and was offered some credit to my account to cover both the cost of a replacement item and its delivery. I've never had such an impressive level of customer service before, thank you! It's great to know that some companies still care about the customer.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

One stop shop for ecofriendly laundry

One stop shop for ecofriendly laundry, cleaning and self-care products. laundry sheets clean effectively with no irritation. Scent boosters are little pearls of fragrance which keep laundry smelling fresh. Shower bars last for ages and smell great.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

repeated customer

I am a repeated customer and always been pleased with my purchases. It’s plastic free packaging, same day dispatch, great quality products with no harsh chemicals. The laundry sheets are my favourite ones - their price and the delicate scent made me a loyal fan :)

25 August 2025
Unprompted review
Rated 1 out of 5 stars

Finice dishwasher sheets if you like stains

Ordered some Finice dishwasher sheets based on the reviews and the results are horrible. My wash cycles are always on the highest temperature. All my dishes are full of stains, cutlery is greyish with marks, the mugs look like they have not been washed while I rinse all before loading them in the dishwasher. My filter is clogged and greasy and I clean it after each cycle.
I have tried using a full sheet and half of it is not dissolved. I have to run 3 cycles to get a mere clean load. At £12.99 I was expecting a better result.

In regards of the 6-Piece Plastic-Free Dish Scrubbing Brush Set, time will tell if they will last. The glass brush feels a bit flimsy. I am afraid to put pressure on it seems it feels like the brush is waiting to separate from the handle. The dish brush smelled horrible for few days, to the point I almost went through the hassle to return the product.

In terms of the reviews on their website, where are they coming from? Not been able to see where to leave them. Are they real?

6 September 2025
Unprompted review
REGN logo

Reply from REGN

Thanks for taking the time to share your feedback. I’m really sorry to hear you haven’t had a good experience with the dishwasher sheets or brushes. That’s certainly not the result we’d want for you.

I just wanted to clarify that all reviews on our website are genuine. Customers can leave them directly at the bottom of each product page, and we don’t filter or remove the less positive ones – everything you see is from real customers.

We’ll take your comments on board, as they’re really helpful for us to improve.

Rated 5 out of 5 stars

Great company

Really great that there are places where you can buy everyday products which can be recycled/composted at affordable prices.
Products I ordered working well so far

7 August 2025
Unprompted review
Rated 5 out of 5 stars

coloured flannels

We ordered a pack of coloured flannels. They are just the job for washing my husband who is handicapped. They are soft and of a good size.

13 August 2025
Unprompted review
Rated 4 out of 5 stars

Variety of Colours

Was very pleased that delivery was so prompt, I was expecting 6 various colours but was disappointed to find instead 3 green, 1 each of white, blue & yellow. No pink. The advert showed 6 different colours.

9 July 2025
Unprompted review

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