Regionalbroadband Reviews 

Very happy with consultant who called. He went through the installation process and explained everything in detail.

Very nice person, explained the process and how the network works and was fast and efficient. Nik was very nice

Fastest response I have ever had from a broadband company. Nik the Engineer was super efficient, very knowledgeable, good communicator and solved the problem. Delighted with the outcome.

I was without internet for several days after my 4G connection went down and had to be changed to 5G. I found the experience really frustrating, especially when it was taking so long to get an engineer booked in, and the phone support was not helping ease the stress.

That said, the engineer Nik was absolutely brilliant. He came out twice, was never in a rush, very polite and funny, and took the time to explain everything in simple terms that I could understand. His approach made a huge difference. If it was not for the quality of his service, I would have been left feeling very let down by how long I was without internet.

Thank you to Nik for the great support.

I was a little delayed getting back home and Nik had started setting up and had already connected the new reciever outside and taken down the old one. He then went on to explain to me about why the service was so much slower and what he was doing to fix it.
After i explained that we cannot recieve internet on the other side of the property so he connected one more mesh router and i tested it before he left and it worked amazingly. 10/10.

Funny nice to talk to got on with his work... 10/10

Nik was very helpful and friendly. He provided an excellent service

Nik was out to fix broadband great guy knew his job very well very professional and great knowledge

Nik did a fantastic job setting up my broadband and router.

Nik explained everything really well and was extremely helpful and went through it all with great explanation on the WiFi

Nik came to fix our broadband. He is very pleasant and professional and had it up and running again in no time. Highly recommend him and regional broadband

Nik was helpful and made sure to go through terms and conditions and check internet speeds before he was leaving

Very nice and professional engineer Nik. Everything was quick and with high quality. Thank you to Regional Broadband!

NIK was very professional and punctual. Explained the installation and workings very clearly.

Nik has done an amazing job.. so neat and so professional. Thanks

Nik came out and fixed out Internet speeds and dome a great job, getting over 200mbps downloads. Delighted

Nik came to install

We're in a rural location, not the back of beyond but in a black hole where no other broadcast provider would touch us. 4 years ago a work colleague recommended Regional Broadband who were immediately helpful and got us online.
I'll be honest coverage was patchy and a good day was 20 mb . In the past couple of months things slowed right down and I was beginning to consider President Musk as the only option. I logged a call with Regional Broadband to see if things could be improved but I wasn't hopeful.
Dylan on customer service was immediately helpful. Implemented some improvements and said if that didn't work, download software to enable him to remote on and try further options. I did, he did, still no good, so he scheduled an engineer.
Nik arrived and immediately knew our outside infrastructure needed an upgrade, then swapped our router for an update one. On that, with our existing mesh system, we got to 45mb. Not good enough, says Nik.
Swapped out the mesh.

People, we have 105mb. Didn't know such a number existed.

Give Nik, Dylan and Regional Broadband all of your money. They are a small company and act like it, meaning your not getting messed about or passed between departments, you deal directly with the people who are going to fix your problem and they do.

The Engineer Nik is superb,honest courteous and professional.His knowledge is second to none.He is so helpful and as a company I couldn't praise them enough they always strive to make the customer happy.A very genuine company I highly recommend